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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,773 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Thank you
January 15, 2021

The process to order was easy. The delivery was quick. Thank you!

Date of experience: January 15, 2021
Kentucky
1 review
0 helpful votes
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Happy customer
January 15, 2021

I have done business with Tire Rack in the passed and I have always had a excellent transaction, fast shipping.

Date of experience: January 15, 2021
Florida
1 review
0 helpful votes
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Dad
January 15, 2021

Was very good sent tires to my daughter in wi i live in fl

Date of experience: January 15, 2021
Florida
1 review
0 helpful votes
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Finding my tire and having it delivered was an easy online purchase. I would highly recommend this vendor to my friends and family. Tires were delivered in 2 days and on the truck the next day!

Date of experience: January 15, 2021
Georgia
1 review
0 helpful votes
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Awesome
January 15, 2021

Great! Delivered on time. Got everything I ordered right.

Date of experience: January 15, 2021
Missouri
1 review
0 helpful votes
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Fast Delivery!
January 15, 2021

Bought two tires for my 2002 Mercedes ML320 and within 4 days, I had them dilivered to my back door! Got them mounted and balanced the following day. Great, fast, easy self checkout

Date of experience: January 14, 2021
New Jersey
1 review
0 helpful votes
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Wonderful experience
January 15, 2021

Wonderful experience. Fast and efficient and streamlined.

Date of experience: January 14, 2021
Maryland
1 review
0 helpful votes
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Great service
January 15, 2021

Great. Love my brand new tires. Tire rack is awesome.

Date of experience: January 14, 2021
Minnesota
1 review
0 helpful votes
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Super fast arrival!
January 15, 2021

I wasn't even expecting them to come and ups dropped them off just a couple days after ordering. Thank you!

Date of experience: January 14, 2021
Texas
2 reviews
0 helpful votes
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Excellent
January 15, 2021

Fast process, great customer service. Will buy from tire rack again.

Date of experience: January 14, 2021
Louisiana
1 review
0 helpful votes
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Tires Delivered On Time!
January 15, 2021

My tires arrived in great condition, and there was a great attention to detail concerning my order. I will be purchasing from Tire Rack again soon!

Date of experience: January 14, 2021
Illinois
1 review
0 helpful votes
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Easy and fast
January 15, 2021

Easy to find which tires fit my truck, delivered within 5 days of ordering, and had the best price compared to the couple other sites I checked (including Costco). Was recommended by a mechanic friend of mine and I will reccomend to others.

Date of experience: January 14, 2021
Tennessee
1 review
0 helpful votes
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Easy to order but...
January 15, 2021

The tires were very easy to order and then they directed to to an installer which was easy as well.
The only problem I had was they didn't let me know up front about the installer would be charging me to put them on because I thought that was included in my purchase from tire rack. With that added charge I could have just bought the tires from tire barn and not had to wait on delivery and setup an install to get them put on. Next time I'll just get them from tire barn and be done.

Date of experience: January 14, 2021
Abby R. — TireRack Rep
over a year old

Thank you for taking the time to leave us a review and for bringing this issue to our attention. We totally understand how frustrating this situation must have been, and we will pass this information on to our web team. If you have any additional concerns, please do not hesitate to respond to this message or email us at [email protected]. We appreciate the feedback regarding your experience and we take it very seriously.

Idaho
1 review
0 helpful votes
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Tires arrived on estimated date
January 15, 2021

Tired arrived at location on estimated date. Can't wait to get them installed

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Super fast
January 15, 2021

Showed up within days of order exactly what I was hoping for

Date of experience: January 14, 2021
Florida
1 review
0 helpful votes
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Perfect
January 15, 2021

Great service, delivered on time, very good prices, easy buy

Date of experience: January 14, 2021
Oregon
1 review
0 helpful votes
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Tires
January 15, 2021

Great. Delivery. On time and installed right on time.

Date of experience: January 14, 2021
Oregon
1 review
0 helpful votes
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Good deal
January 14, 2021

Great service... good price. Sent to my house right away... i will be using tirerack again when i need more tires.

Date of experience: January 14, 2021
New York
1 review
0 helpful votes
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Super fast and reliable service
January 14, 2021

Amazing services, and fast shipping, good prices too

Date of experience: January 14, 2021
Illinois
2 reviews
0 helpful votes
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Great purchase
January 14, 2021

Great prices super fast shipping easy process highly recommend tire rack to purchase tires

Date of experience: January 14, 2021