Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,806
shipping
28,770
quality
29,330
This company responds to reviews on average within 1 day

Instant Feedback

530,598 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Scott F.
Unfollow Scott F.
Share Review
Report Review

Fast shipping
February 23, 2021

Arrived on time as promised. No complaints at all.

Date of experience: January 21, 2021
New Jersey
1 review
0 helpful votes
Follow S Q.
Unfollow S Q.
Share Review
Report Review

Great prices on tires, great warranty
January 22, 2021

Best prices on tires. Painless road hazard process.

Date of experience: January 21, 2021
California
1 review
0 helpful votes
Follow Cao S.
Unfollow Cao S.
Share Review
Report Review

Good
February 23, 2021

Good, not very friendly but the quality ok. Will order another pack next time.

Date of experience: January 21, 2021
New York
1 review
0 helpful votes
Follow Stacey Y.
Unfollow Stacey Y.
Share Review
Report Review

Excellent
January 22, 2021

As usual, TireRack delivers. Same great customer service I've come to love and expect.

Date of experience: January 21, 2021
Georgia
1 review
0 helpful votes
Follow Vickie A.
Unfollow Vickie A.
Share Review
Report Review

GREAT SERVICE AND VERY FAST DELIVERY
February 23, 2021

Easy process and very great delivery and customer service very friendly and accurate

Date of experience: January 21, 2021
New York
1 review
0 helpful votes
Follow Jordyn W.
Unfollow Jordyn W.
Share Review
Report Review

Great
February 23, 2021

Came quickly and I was satisfied with the product! The website was easy to navigate and had everything I needed by my cars make and model.

Date of experience: January 21, 2021
Wyoming
1 review
0 helpful votes
Follow Matthew B.
Unfollow Matthew B.
Share Review
Report Review

Happy customer
January 22, 2021

My order was shipped to me quickly
Aside from a one day short delay. However the order came quick and complete. I am very happy with the prices, the fast free shipping, and my overall experience.

Date of experience: January 21, 2021
Ohio
1 review
0 helpful votes
Follow Jayson T.
Unfollow Jayson T.
Share Review
Report Review

Delivered On Time
January 22, 2021

I have yet to install this item, but the order arrived within an expected time frame.

Date of experience: January 21, 2021
Illinois
1 review
0 helpful votes
Follow Rob U.
Unfollow Rob U.
Share Review
Report Review

Snow tires (hope they aren't needed!)
February 23, 2021

Great tires, great tread, great service! Thanks for making it easy!

Date of experience: January 21, 2021
Wisconsin
1 review
0 helpful votes
Follow Ken S.
Unfollow Ken S.
Share Review
Report Review

Rack ‘em
February 23, 2021

Next day delivery! Good quality product, nice powder coating.
Just what I expected.

Date of experience: January 21, 2021
Washington
1 review
0 helpful votes
Follow Lawrence N.
Unfollow Lawrence N.
Share Review
Report Review

Quick Response
January 22, 2021

Excellent response: tires arrived less than 24 hours after ordering.

Date of experience: January 21, 2021
California
1 review
0 helpful votes
Follow Jake K.
Unfollow Jake K.
Share Review
Report Review

Fast delivery
February 22, 2021

Expectations were met with delivery and installation

Date of experience: January 21, 2021
Oklahoma
1 review
0 helpful votes
Follow William D.
Unfollow William D.
Share Review
Report Review

Tires
February 22, 2021

Shopping experience was great. Shipping not so good. Only 3 of the 4 tires made the arrival and I had to contact sales. Another tire was sent out immediately but added an additional two days.

Date of experience: January 21, 2021
Delaware
1 review
0 helpful votes
Follow Seth E.
Unfollow Seth E.
Share Review
Report Review

Good
February 22, 2021

Abjdkwociemlsicjaoxjskamxisixndjskaoqksndjxjsbsbdnxisjsndnf

Date of experience: January 21, 2021
Colorado
1 review
0 helpful votes
Follow Saul W.
Unfollow Saul W.
Share Review
Report Review

Fast delivery
January 21, 2021

Fast delivery to my door no issues, tires arrived no problems so far.

Date of experience: January 21, 2021
Illinois
1 review
0 helpful votes
Follow Fred X.
Unfollow Fred X.
Share Review
Report Review

Volkswagen Jetta
January 21, 2021

Extremely happy with the service I got from your company it was very appreciated to have that kind of service

Date of experience: January 21, 2021
Virginia
1 review
0 helpful votes
Follow Rodney M.
Unfollow Rodney M.
Share Review
Report Review

Great customer service
January 21, 2021

When I placed my order someone from Tire Rack responded to my order in minutes wanting to verify what I ordered would work on my vehicle. They did not want to ship me something that would not work. Within a few minutes they had verified what I ordered would work and the order was shipped. I received it in 2 days. Great experience.

Date of experience: January 21, 2021
Massachusetts
1 review
0 helpful votes
Follow Andrew S.
Unfollow Andrew S.
Share Review
Report Review

Trailer tires
January 21, 2021

This was the 3rd set of tires I've ordered from tire rack over the years. 2 sets of light truck and one set of trailer tires. Delivery is always super fast and prices are always very good! Can't complain!

Date of experience: January 21, 2021
Florida
1 review
0 helpful votes
Follow Nancy F.
Unfollow Nancy F.
Share Review
Report Review

Tire Purchase
January 21, 2021

Excellent experience. I received a telephone call checking on the tire that I ordered and they figured out that the one I had chosen was in correct. They got it corrected and all was well.

Date of experience: January 21, 2021
California
1 review
0 helpful votes
Follow O Q.
Unfollow O Q.
Share Review
Report Review

Perfect
January 21, 2021

Items in stock & delivered (overnight) as advertised.

Date of experience: January 21, 2021