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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Outstanding shipping time tracking info provided quickly tires arrived in great shape! Would use tire rack again no question
The tires were good, but the wheels bolt holes have a difficult time with the lug nuts. Sometimes, when one lug nut is in place, it pushes the wheel enough that there's not enough room to place another lug nut.
Well designed site, good prices, super fast shipping. What more could you want?
Tire that was thought to be unavailable was found on your website. Thanks.
I've faithfully used Tire Rack for almost 3 years now and I've never had a problem. These tires were available and delivered two days later with no issues
First time I ordered from Tire Rack and I am very well pleased. The price, delivery time and the product I ordered met or exceeded my expectation.
Applying for the Affirm credit is a little hard for me in trying to get the verification informationrequested.
It's always great dealing with Tire Rack! Great to have so much useful information on the website.
It's always great dealing with Tire Rack! Great to have so much useful information on the website.
This is my first time ordering from Tire Rack. The online ordering process was fast and convenient. My tires were delivered to my home 2 days later. I used one of the tire stores recommended by Tire Rack, and they took excellent care of me. Looks like I'll be purchasing tires online from Tire Rack from now on.
This is my first time ordering from Tire Rack. We'll see how everything works out. I am cautiously optimistic.
Tires were shipped quickly to my preferred installer. Constant communication from seller. Had them installed with no difficulty. Will definitely buy from again. Recommend! Recommend. Thank you.
I appreciated having a shopping guide and being able to schedule appointments close to me.
I appreciated having a shopping guide and being able to schedule appointments close to me.
Well organized, excellent web-site, fast delivery.
Well organized, remarkably easy to move from screen to screen and category to category and still get back to past screens and choices.
Quick and Easy, until the delivery driver left my 500 dollars worth of unattended tires on my front porch! I don't live in the most savory hoods if u know what I mean. It clearly says the tires need a signature. Well, long story short, the miscreants weren't out prowlin when the tires were dropped off! That's my only gripe...
Easy, smooth transaction. There are guardrails to make sure you're ordering the correct tires for your application. The reviews were very helpful; I bought Michelins that indeed turned out to be quieter and more comfortable than the factory Continentals.
Tires weren't delivered on time. I understand this happens. I asked for the install charge to be waived when I spoke to the Tire Rack rep on the phone. She couldn't. Which I understand, but what bothered me was that I felt she just didn't care. Not much empathy at all. A simple genuine "we're" sorry would have helped.
I like how you can see the tires on your car before buying them
I like how you can see the tires on your car before buying them
After placing my order online, one of your agent called me to let me know i had made a mistake if i wanted the same tire i had ordered two years ago! And i was making a mistake, Thank you for catching it, calling me, correcting my order and avoiding me a painful situation.
Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team has reached out to you and would like to make this right. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.