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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Would like an easy way to add delivery instructions.
Would like an easy way to add delivery instructions.
Absolutely the #1 site to research & purchase tires. Always a top-notch experience.
Absolutely the #1 site to research & purchase tires. Always a top-notch experience.
I have been a customer for decades, met the founder and had him help with tires on a vehicle in South Bend.
Always get what I need, fast and when needed (RARELY) the folks See ALWAYS a pleasure to spark with.
Everything went well. Good product, affordable price, efficient and smooth delivery.
Super fast service and excellent price. I keep coming back to tire rack.
Got winter tires for my Tesla Model Y, something even my local tire specialist couldn't even get. They arrived at my local tire in a day and a half!
The price and delivery was great. Selection of tires was good. Having approved installers made it easy
Cane just in time for this New York snowstorm. Car handles very well so farc.
Am happy with the price and what made me buy from tire rack is the next day shipping.
Website is easy to use and find what you need and what you want.
Am happy with the price and what made me buy from tire rack is the next day shipping.
Website is easy to use and find what you need and what you want.
Been ordering from Tire Rack for years. They are the best for being able to review your options.
Been ordering from Tire Rack for years. They are the best for being able to review your options.
I like the fact that you can see it on your vehicle
Easy shopping experience. I am a repeat customer and will be back again. TireRack had great prices, easy shopping experience, and delivery was on time. The installation was a completely different story. We scheduled an appointment with NTB in Morgantown, WV for install. We said we would grab some dinner while we waited for the tires to be installed. 2 hours later we come back to check in. They said they were on the last tire. An hour later we got the same story. It doesn't take an hour to install a tie. Disappointed with the lack of customer service from NTB.
Easy shopping experience. I am a repeat customer and will be back again.
Why is price at installer not discussed prior to install? They threw a bunch of unneeded charges on the bill.
Online shopping and comparisons were easy to review.
Online shopping and comparisons were easy to review.
Excellent, especially the assistance I received from
Neil, your sales specialist.
Excellent, especially the assistance I received from
Neil, your sales specialist.
Shipping angle delivery was fast and the prices were the same as the competition.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members