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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,730
shipping
28,694
quality
29,254
This company responds to reviews on average within 1 day

Instant Feedback

529,204 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Very happy with my purchase and choice.
March 12, 2021
Updated review

Am happy with the price and what made me buy from tire rack is the next day shipping.
Website is easy to use and find what you need and what you want.

Date of experience: February 8, 2021

Am happy with the price and what made me buy from tire...
February 2, 2021
Previous review

Am happy with the price and what made me buy from tire rack is the next day shipping.
Website is easy to use and find what you need and what you want.

Date of experience: February 2, 2021
Texas
1 review
0 helpful votes
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Excellent, as always
February 8, 2021
Updated review

Been ordering from Tire Rack for years. They are the best for being able to review your options.

Date of experience: February 8, 2021

Been ordering from Tire Rack for years
January 26, 2020
Previous review

Been ordering from Tire Rack for years. They are the best for being able to review your options.

Date of experience: January 25, 2020
Wisconsin
1 review
0 helpful votes
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User interface
March 12, 2021
Updated review

I like the fact that you can see it on your vehicle

Date of experience: February 8, 2021

I like the fact that you can see it on your vehicle
February 2, 2021
Previous review

I like the fact that you can see it on your vehicle

Date of experience: February 1, 2021
Virginia
1 review
0 helpful votes
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TireRack was great, NTB installation was not
February 8, 2021
Updated review

Easy shopping experience. I am a repeat customer and will be back again. TireRack had great prices, easy shopping experience, and delivery was on time. The installation was a completely different story. We scheduled an appointment with NTB in Morgantown, WV for install. We said we would grab some dinner while we waited for the tires to be installed. 2 hours later we come back to check in. They said they were on the last tire. An hour later we got the same story. It doesn't take an hour to install a tie. Disappointed with the lack of customer service from NTB.

Date of experience: February 8, 2021

Easy shopping experience
February 2, 2021
Previous review

Easy shopping experience. I am a repeat customer and will be back again.

Date of experience: February 1, 2021
Maine
1 review
0 helpful votes
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Good service.
February 8, 2021

I was amazed that the tire was delivered so speedily.

Date of experience: February 8, 2021
Indiana
1 review
0 helpful votes
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Treadseeker
February 8, 2021

Its been great so far but I haven't actually had tires mounted yet

Date of experience: February 8, 2021
Colorado
1 review
0 helpful votes
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Why is price at installer not discussed prior to install? They threw a bunch of unneeded charges on the bill.

Date of experience: February 7, 2021
Oregon
1 review
0 helpful votes
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On-line tire purchase
February 8, 2021
Updated review

Online shopping and comparisons were easy to review.

Date of experience: February 7, 2021

Online shopping and comparisons were easy to review
February 2, 2021
Previous review

Online shopping and comparisons were easy to review.

Date of experience: February 1, 2021
New York
2 reviews
0 helpful votes
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Excellent, especially the assistance I received from...
March 12, 2021
Updated review

Excellent, especially the assistance I received from
Neil, your sales specialist.

Date of experience: February 7, 2021

Excellent, especially the assistance I received from...
January 29, 2021
Previous review

Excellent, especially the assistance I received from
Neil, your sales specialist.

Date of experience: January 29, 2021
District of Columbia
1 review
0 helpful votes
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Super fast and a fair deal.
March 12, 2021

Shipping angle delivery was fast and the prices were the same as the competition.

Date of experience: February 7, 2021
California
1 review
0 helpful votes
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Seem like great value. We shall see.
February 8, 2021
Updated review

The tire rack app is where I go to play around comparing tires for fun. The filters, the owner reviews, and the TR test reports are all very useful.

Date of experience: February 7, 2021

The tire rack app is where I go to play around comparing...
February 1, 2021
Previous review

The tire rack app is where I go to play around comparing tires for fun. The filters, the owner reviews, and the TR test reports are all very useful.

Date of experience: February 1, 2021
Texas
2 reviews
0 helpful votes
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1st time buyer
March 12, 2021
Updated review

I will never go back to buying tires in person again. I will be a long time customer of tire rack.

Date of experience: February 7, 2021

I love this site, buying tires is stupid easy here
March 12, 2021
Previous review

I love this site, buying tires is stupid easy here.

Date of experience: February 7, 2021
New Jersey
1 review
0 helpful votes
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Great service
March 12, 2021

Seamless and easy process from beginning to end. Great price and good quality product. Very fast delivery.

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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Best experience and fast delivery
February 8, 2021

I ordered tires for my personal vehicle and the product was delivered within days.

Date of experience: February 7, 2021
South Carolina
1 review
0 helpful votes
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Great selection
February 8, 2021
Updated review

Only thing that was confusing this time was that when I got to the page to select the installer, my regular installer did not show up at all, not on the list and not on the map. Called them and they insisted they were still a preferred installer. Went back to the order page and I may have ended up reloading the page and then it was showing them listed. Other than that, it was way too easy to drop $800+ on tires for my son's car.
Thanks.

Date of experience: February 7, 2021

Only thing that was confusing this time was that when...
February 1, 2021
Previous review

Only thing that was confusing this time was that when I got to the page to select the installer, my regular installer did not show up at all, not on the list and not on the map. Called them and they insisted they were still a preferred installer. Went back to the order page and I may have ended up reloading the page and then it was showing them listed. Other than that, it was way too easy to drop $800+ on tires for my son's car.
Thanks.

Date of experience: February 1, 2021
California
1 review
0 helpful votes
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Awesome sauce!
February 8, 2021

Tahoe potholes are no joke. Tore open my tire on Tuesday and by Wednesday new tires were shipped to the installer. Saved nearly $450 from local dealer. So stoked!

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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Continental ExtremeContact
February 8, 2021

Great tires, great prices, great service! Love the complimentary road hazard coverage!

Date of experience: February 7, 2021
Texas
1 review
0 helpful votes
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Amazing delivery,
February 8, 2021

Was sooner then what they said. The packaging was secured too.

Date of experience: February 7, 2021
Illinois
1 review
0 helpful votes
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Excellent Customer Service
March 12, 2021

I accidentally ordered the wrong tire for my new car. Tire Rack called me within minutes of placing my order to let me know that I did not order the tire the car was manufactured with, and asked if I meant to order the original tire type. I thought I was ordering the original tire type! Thanks so much for alerting me and making my order right!

Date of experience: February 7, 2021
Tennessee
1 review
0 helpful votes
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Saved hundreds, fast delivery
February 8, 2021
Updated review

Saved $240 compared to what the dealer quoted and got a better tire. We have an odd size and not a single tire shop in town carried them. Will take a few extra days to get them on but well worth saving the money and upgrading from what the dealer offered.

Date of experience: February 7, 2021

Saved $240 compared to what the dealer quoted and got...
February 1, 2021
Previous review

Saved $240 compared to what the dealer quoted and got a better tire. We have an odd size and not a single tire shop in town carried them. Will take a few extra days to get them on but well worth saving the money and upgrading from what the dealer offered.

Date of experience: February 1, 2021