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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Am happy with the price and what made me buy from tire rack is the next day shipping.
Website is easy to use and find what you need and what you want.
Am happy with the price and what made me buy from tire rack is the next day shipping.
Website is easy to use and find what you need and what you want.
Been ordering from Tire Rack for years. They are the best for being able to review your options.
Been ordering from Tire Rack for years. They are the best for being able to review your options.
I like the fact that you can see it on your vehicle
Easy shopping experience. I am a repeat customer and will be back again. TireRack had great prices, easy shopping experience, and delivery was on time. The installation was a completely different story. We scheduled an appointment with NTB in Morgantown, WV for install. We said we would grab some dinner while we waited for the tires to be installed. 2 hours later we come back to check in. They said they were on the last tire. An hour later we got the same story. It doesn't take an hour to install a tie. Disappointed with the lack of customer service from NTB.
Easy shopping experience. I am a repeat customer and will be back again.
Why is price at installer not discussed prior to install? They threw a bunch of unneeded charges on the bill.
Online shopping and comparisons were easy to review.
Online shopping and comparisons were easy to review.
Excellent, especially the assistance I received from
Neil, your sales specialist.
Excellent, especially the assistance I received from
Neil, your sales specialist.
Shipping angle delivery was fast and the prices were the same as the competition.
The tire rack app is where I go to play around comparing tires for fun. The filters, the owner reviews, and the TR test reports are all very useful.
The tire rack app is where I go to play around comparing tires for fun. The filters, the owner reviews, and the TR test reports are all very useful.
I will never go back to buying tires in person again. I will be a long time customer of tire rack.
I love this site, buying tires is stupid easy here.
Seamless and easy process from beginning to end. Great price and good quality product. Very fast delivery.
I ordered tires for my personal vehicle and the product was delivered within days.
Only thing that was confusing this time was that when I got to the page to select the installer, my regular installer did not show up at all, not on the list and not on the map. Called them and they insisted they were still a preferred installer. Went back to the order page and I may have ended up reloading the page and then it was showing them listed. Other than that, it was way too easy to drop $800+ on tires for my son's car.
Thanks.
Only thing that was confusing this time was that when I got to the page to select the installer, my regular installer did not show up at all, not on the list and not on the map. Called them and they insisted they were still a preferred installer. Went back to the order page and I may have ended up reloading the page and then it was showing them listed. Other than that, it was way too easy to drop $800+ on tires for my son's car.
Thanks.
Tahoe potholes are no joke. Tore open my tire on Tuesday and by Wednesday new tires were shipped to the installer. Saved nearly $450 from local dealer. So stoked!
Great tires, great prices, great service! Love the complimentary road hazard coverage!
I accidentally ordered the wrong tire for my new car. Tire Rack called me within minutes of placing my order to let me know that I did not order the tire the car was manufactured with, and asked if I meant to order the original tire type. I thought I was ordering the original tire type! Thanks so much for alerting me and making my order right!
Saved $240 compared to what the dealer quoted and got a better tire. We have an odd size and not a single tire shop in town carried them. Will take a few extra days to get them on but well worth saving the money and upgrading from what the dealer offered.
Saved $240 compared to what the dealer quoted and got a better tire. We have an odd size and not a single tire shop in town carried them. Will take a few extra days to get them on but well worth saving the money and upgrading from what the dealer offered.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

