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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Ght them. I tried talking to a customer service person but they weren't very helpful You should track down that conversation and probably find a new customer sevice person
It was fine... I like tire rack... I need to see what is covered for Tire Rot etc... I barely drove my care because I have a company issued vehicle. I put less than 5000 miles a year on my BMW so I was scratching my head... you know what I mean?
It's refreshing to find a website the works so smoothly. Step by step ordering instructions that anyone can navigate. And on-line or phone support readily available if needed.
Always great! Needed a warranty replacement. Smooth process. I just started it, so I will update upon completion of the refund and timing. I will be very surprised if it's within 30 days.
Great experience as always using Tire Rack. They had the Continental tires that I wanted in stock and shipped them quickly to my installer, no issues.
Always a great source for tires and legitimate review information!
I love the tire ratings, information, comparisons. It's like having my own expert without having to wait for a salesperson to become available.
Fantastic experience with TireRack! Their prices are great, the ordering and shipping process was fast and seamless, and setting up an installation appointment was incredibly easy. From purchase to installation, everything was smooth and stress-free. This is my second time using their services.
Purchased a full set of tires for my vehichle. Great tires unfortunately New York City potholes have been a menace on my tires 3 warranty claims in 3 months.
Purchased a full set on 11/29/2025. NYC potholes has claimed a tire.
Great service from Bruno. Helped me out, was patient and saved me money too.
Tires always arrive quickly and they're always in perfect condition. Never had a problem with tires from tirerack. I highly recommend.
Tires arrived quickly and they were in perfect condition.
The recipe for success seems pretty straightforward. When they say something's in stock it is, prices are reasonable, selection is vast, shipping is quick, technical information is correct, and product information and testing is plentiful. I've been buying from them for years and while there's a lot of competition, nobody has given me any reason to switch.
I was very surprised that FedEx Ground delivered my 2 new tires on a Sunday.
In fact, I'm having the mobile installer install my Summer tires today and remove the Winter tires.
Had winter tires installation via Tire Rack in Dec. 2025. Now, I'm ordering 2 front tires and going with mobile installation. So damn convenient!
I've been ordering from The Rack for more almost 25 years. In that time, over more than a dozen vehicles, I only bought one set of tires somewhere else (at the dealer on a crazy special). My previous experiences are no-nonsense, have what I want in stock and fast shipping. I expect this experience to be exactly the same.
Honestly the best of best in the tire industry hands down no other company doing it like tire rack period. Thank you so much tire rack for just being the best.
Ordered tires for several different cars and the fit and performance has always been inline with the website description.
Had tires delivered straight to shop & then fitted - worked out great!
Used TR once and had no reason not to come back for my next set of tires. Easy to navigate, prices were very competitive, and getting everything to my installer was easy. Good stuff.
It's so easy to figure out what kind of car you have and then try to identify the tires that you currently have compared with the ones that are similar
So easy to buy the appropriate cheap titers, exceptionally easy, especially with a high performance tire
Got winter tires and now I'm getting some summers for my new wheels. I like that I can ship straight to a shop as there is no way I'm fitting 4 tires in my coupe
Easy to see fitment options and I like that I can send it right to the tire shop
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Richard, we’re really sorry to hear there was an issue with your order — that’s never the experience we want for our customers and we will look into this. Thanks for sticking with us.