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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,698
shipping
28,662
quality
29,222
This company responds to reviews on average within 1 day

Instant Feedback

528,688 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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New Vredestein Tires
February 22, 2021

I was looking for new tires and focused on the major brands. I read one of your surveys and the details included, and was very pleased with the stated performance of the Vredestein Tires. I found this info very happy and believe it helped me make a solid choice that I'm happy with.

Date of experience: February 22, 2021
New York
1 review
0 helpful votes
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My Take
February 22, 2021

Very easy to order the proper tires - Pleasant surprise, cost of tires was less than I had expected - delivery to installer & installation at my home were BIG considerartions and went VERY well - I will do business with Tire Rack in the future based on this experience

Date of experience: February 22, 2021
Missouri
1 review
0 helpful votes
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Quick turn around
February 22, 2021

I was shocked to hear the tires were at the installation location so quickly. We had exceptionally poor weather in our area and they still got them to use fast!

Date of experience: February 22, 2021
Texas
1 review
0 helpful votes
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Great Service and Delivery
February 22, 2021

The options, descriptions, and reviews that TireRack has made shopping for tires much easier and efficient. Communicated well through email with updates on delivery and the hours and phone number for the place I had them delivered to. Great service.

Date of experience: February 22, 2021
Maryland
1 review
0 helpful votes
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Great Purchase Experience!
March 26, 2021

From the ordering process to the delivery down to the installation, this was flawless in its execution. Will be a repeat customer.

Date of experience: February 22, 2021
Maryland
2 reviews
0 helpful votes
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OZ Yeah, baby. Perfect shoes for the perfect car!
February 22, 2021
Updated review

Very helpful information included on your website.

Date of experience: February 22, 2021

Very helpful information included on your website
February 16, 2021
Previous review

Very helpful information included on your website.

Date of experience: February 16, 2021
Ohio
1 review
0 helpful votes
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Great Information, Easy Website
March 26, 2021
Updated review

Great easy to use website. Good detailed reviews that are helpful. Only considered tires that had a review done by Tire Rack because of detail.

Date of experience: February 22, 2021

Great easy to use website
February 15, 2021
Previous review

Great easy to use website. Good detailed reviews that are helpful. Only considered tires that had a review done by Tire Rack because of detail.

Date of experience: February 15, 2021
Pennsylvania
1 review
0 helpful votes
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Speedy
February 22, 2021
Updated review

Very very quick shipping, ordered snow tires before the storm and they showed up before the storm.

Date of experience: February 22, 2021

Good service
October 27, 2020
Previous review

Good service

Date of experience: October 27, 2020
Illinois
1 review
0 helpful votes
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Continental tires
February 22, 2021

Tire rack minutes so easy. And they delivered within two days

Date of experience: February 22, 2021
Georgia
2 reviews
0 helpful votes
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Good experience
February 22, 2021
Updated review

Pretty good experience I used the chat to my questions answered; I'm pleased with the timing and delivery of the order and the wheels/tires are on the truck and look great!

Date of experience: February 22, 2021

Pretty good experience I used the chat to my questions...
February 13, 2021
Previous review

Pretty good experience I used the chat to my questions answered

Date of experience: February 13, 2021
New York
1 review
0 helpful votes
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Tire shopping made easy.
February 22, 2021
Updated review

I always use Tire Rack for my tire needs, so far it has been nothing but a pleasant ride.

Date of experience: February 22, 2021

I always use Tire Rack for my tire needs, so far it...
February 15, 2021
Previous review

I always use Tire Rack for my tire needs, so far it has been nothing but a pleasant ride.

Date of experience: February 15, 2021
Virginia
1 review
0 helpful votes
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New tires recieved quickly
March 26, 2021

Excellent. 2 day delivery at no additional charge was outstanding.

Date of experience: February 22, 2021
Florida
1 review
0 helpful votes
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Bough many tires from this company. Recommended others to buy tires from here

Date of experience: February 22, 2021
North Carolina
1 review
0 helpful votes
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Overlander
March 26, 2021

Upgraded my truck with new rims... arrived ahead of schedule and less expensive than competition.
Great experience!

Date of experience: February 22, 2021
Georgia
1 review
1 helpful vote
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Quick and Easy!
February 22, 2021
Updated review

This was my first time buying from Tire Rack. My biggest concern was finding a local installer that wouldn't treat me like a customer that 'bought his tires somewhere else'. The process was simple, efficient and easy to navigate.
My next set of tires will likely come from Tire Rack as well.

Date of experience: February 22, 2021

Quick and Easy
February 15, 2021
Previous review

Quick and Easy

Date of experience: February 15, 2021
Pennsylvania
1 review
0 helpful votes
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Best price & availability
March 26, 2021
Updated review

Always have good products in stock, I place my order at 1am and it was ready for pickup that morning at 8:30am!

Date of experience: February 22, 2021

Always have good products in stock
February 16, 2021
Previous review

Always have good products in stock

Date of experience: February 16, 2021
Ohio
1 review
0 helpful votes
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Run flat tires
March 26, 2021

I've ordered from tire rack before with good luck. I like ordering from them, but the first two times I had a bit of trouble with the installers saying it would be two weeks to install. I had to go with a non recommended installer. This time, I was pleased because I picked a different one. The prices for installation varies pretty greatly from installer to installer so check.

Date of experience: February 22, 2021
Wisconsin
1 review
0 helpful votes
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Great selection, details and cost. Plus added discounts throughout! Very happy with my choice to go with Tire Rack for my needs!

Date of experience: February 21, 2021

Great selection, details and cost
February 16, 2021
Previous review

Great selection, details and cost. Plus added discounts throughout! Very happy with my choice to go with Tire Rack for my needs!

Date of experience: February 15, 2021
New York
1 review
0 helpful votes
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Great price, extremely fast delivery.
February 22, 2021

Price is great, free 2 day delivery, received a letter in the mail reminding me about the rebate. A+ service!

Date of experience: February 21, 2021
Idaho
1 review
0 helpful votes
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Depend On TireRack
February 22, 2021
Updated review

A straightforward easy to follow shopping experience. Order response time was immediate and soon thereafter notice was received that my order was shipped and the estimated date of delivery was provided. The tires arrived about two-and-a-half days after the order was placed. Terrific.

Date of experience: February 21, 2021

A straightforward easy to follow shopping experience...
February 16, 2021
Previous review

A straightforward easy to follow shopping experience.

Date of experience: February 15, 2021