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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I was looking for new tires and focused on the major brands. I read one of your surveys and the details included, and was very pleased with the stated performance of the Vredestein Tires. I found this info very happy and believe it helped me make a solid choice that I'm happy with.
Very easy to order the proper tires - Pleasant surprise, cost of tires was less than I had expected - delivery to installer & installation at my home were BIG considerartions and went VERY well - I will do business with Tire Rack in the future based on this experience
I was shocked to hear the tires were at the installation location so quickly. We had exceptionally poor weather in our area and they still got them to use fast!
The options, descriptions, and reviews that TireRack has made shopping for tires much easier and efficient. Communicated well through email with updates on delivery and the hours and phone number for the place I had them delivered to. Great service.
From the ordering process to the delivery down to the installation, this was flawless in its execution. Will be a repeat customer.
Very helpful information included on your website.
Very helpful information included on your website.
Great easy to use website. Good detailed reviews that are helpful. Only considered tires that had a review done by Tire Rack because of detail.
Great easy to use website. Good detailed reviews that are helpful. Only considered tires that had a review done by Tire Rack because of detail.
Very very quick shipping, ordered snow tires before the storm and they showed up before the storm.
Tire rack minutes so easy. And they delivered within two days
Pretty good experience I used the chat to my questions answered; I'm pleased with the timing and delivery of the order and the wheels/tires are on the truck and look great!
Pretty good experience I used the chat to my questions answered
I always use Tire Rack for my tire needs, so far it has been nothing but a pleasant ride.
I always use Tire Rack for my tire needs, so far it has been nothing but a pleasant ride.
Excellent. 2 day delivery at no additional charge was outstanding.
Bough many tires from this company. Recommended others to buy tires from here
Upgraded my truck with new rims... arrived ahead of schedule and less expensive than competition.
Great experience!
This was my first time buying from Tire Rack. My biggest concern was finding a local installer that wouldn't treat me like a customer that 'bought his tires somewhere else'. The process was simple, efficient and easy to navigate.
My next set of tires will likely come from Tire Rack as well.
Always have good products in stock, I place my order at 1am and it was ready for pickup that morning at 8:30am!
Always have good products in stock
I've ordered from tire rack before with good luck. I like ordering from them, but the first two times I had a bit of trouble with the installers saying it would be two weeks to install. I had to go with a non recommended installer. This time, I was pleased because I picked a different one. The prices for installation varies pretty greatly from installer to installer so check.
Great selection, details and cost. Plus added discounts throughout! Very happy with my choice to go with Tire Rack for my needs!
Great selection, details and cost. Plus added discounts throughout! Very happy with my choice to go with Tire Rack for my needs!
Price is great, free 2 day delivery, received a letter in the mail reminding me about the rebate. A+ service!
A straightforward easy to follow shopping experience. Order response time was immediate and soon thereafter notice was received that my order was shipped and the estimated date of delivery was provided. The tires arrived about two-and-a-half days after the order was placed. Terrific.
A straightforward easy to follow shopping experience.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

