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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,822
shipping
28,786
quality
29,346
This company responds to reviews on average within 1 day

Instant Feedback

530,734 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Great value on tires
August 15, 2021

Very easy to do business with. The process of delivering to the tire store was good. The one problem I had was that the tire store could not mount the low profile tires for my car so I had to find another place and pay a higher installation price.

Date of experience: August 15, 2021
Illinois
1 review
0 helpful votes
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Excellent experience
August 15, 2021

Easy, no hassle experience. Ordered my tires online, they were shipped to a local installer and then they came to my house (on time) and installed my new tires in an hour.

Date of experience: August 15, 2021
California
1 review
0 helpful votes
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I ordered a set of tires for aftermarket wheels that were different than factory spec, so a Tire Rack employee contact me to double check that I didn't make a mistake. Once I confirmed they were correct, the order was placed and the tires arrived next day. Amazingly fast.

Date of experience: August 15, 2021
Maryland
1 review
0 helpful votes
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Good
August 15, 2021

Easy to use……………………why does this app have to have 50 characters?.……………………………………………………

Date of experience: August 15, 2021
Missouri
1 review
0 helpful votes
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Tires for my MB
August 15, 2021
Updated review

Very easy website, fast shipping, fast delivery. Thank you!

Date of experience: August 15, 2021

Very easy website, Thank you!
August 9, 2021
Previous review

Very easy website, Thank you!

Date of experience: August 9, 2021
Colorado
2 reviews
0 helpful votes
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Excellent
August 15, 2021
Updated review

Easy ordering. Quick delivery. Great product choices.

Date of experience: August 15, 2021

Easy ordering
August 9, 2021
Previous review

Easy ordering.

Date of experience: August 9, 2021
Illinois
1 review
0 helpful votes
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Thank you
September 14, 2021
Updated review

Its my first time buying here, i selected Tire Rack because prices are cheap thank you very much.

Date of experience: August 15, 2021

Its my first time buying here, i selected Tire Rack...
August 8, 2021
Previous review

Its my first time buying here, i selected Tire Rack because prices are cheap thank you very much.

Date of experience: August 8, 2021
New York
1 review
0 helpful votes
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Smooth service
August 15, 2021
Updated review

Ease of use. Tires shipped within 4 hours of ordering.

Date of experience: August 15, 2021

Ease of use
October 3, 2019
Previous review

Ease of use

Date of experience: October 3, 2019
Maine
1 review
0 helpful votes
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Tire storage
August 15, 2021
Updated review

As long as it is in stock like the site said and ships right away my experience was excellent! The rack shipped sooner than I anticipated. Excellent service!

Date of experience: August 15, 2021

As long as it is in stock like the site said and ships...
August 9, 2021
Previous review

As long as it is in stock like the site said and ships right away my experience was excellent!

Date of experience: August 9, 2021
Maryland
1 review
0 helpful votes
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Great product and price
August 15, 2021
Updated review

It was pretty easy. I found what I wanted without much trouble.

Date of experience: August 15, 2021

It was pretty easy
August 9, 2021
Previous review

It was pretty easy. I found what I wanted without much trouble.

Date of experience: August 9, 2021
Washington
1 review
0 helpful votes
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Good stuff
August 15, 2021

I liked tire rack. Commercial tire sucked, but that's my fault for not choosing a tire rack dealer

Date of experience: August 15, 2021
Pennsylvania
1 review
0 helpful votes
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KYB Struts
August 15, 2021

Excellent experience from the beginning to delivery.

Date of experience: August 15, 2021
Canada
1 review
0 helpful votes
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Great experience
August 15, 2021

Website as full of information to make an educated choice. Someone at customer service even called after my order to double check because the tire I selected were not the OEM size. I thought that was excellent customer service.

Date of experience: August 15, 2021
Florida
1 review
0 helpful votes
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After hopping several tire shops on a weekend with no luck in finding tires for my EV, I found exactly what I was looking for at Tire Rack at a great price. To my surprise, I had a choice to have the tires delivered and installed at my house by Tire Rack's mobile service. No more sitting in a tire shop for me.

Date of experience: August 15, 2021
New York
1 review
0 helpful votes
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Great deal, fast delivery
August 15, 2021

Purchased cooper discoverer at3 light truck tires w/ 2yr road hazard warranty. Fair price and fast delivery. So far so good!

Date of experience: August 15, 2021
North Carolina
1 review
0 helpful votes
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Return customer
August 15, 2021

I am a return customer for the 3rd time. I find the selection and comparison information on each tire available through Tire Rack to be unmatched. Quick delivery, prompt customer service, and assistance with the installation company are outstanding. They even disclose how much the installer will charge you up front. I'd also like to add that they contacted me prior to shipping to inform me that the tires I ordered were not the factory original tires for the vehicle to confirm I had not made a mistake in my selection.

Date of experience: August 15, 2021
Pennsylvania
1 review
0 helpful votes
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Great tires at a decent price
August 15, 2021

Good selection with just what I was looking for. A bit pricey but in these days, what is not!

Date of experience: August 15, 2021
Illinois
1 review
0 helpful votes
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Excellent service
August 15, 2021

My order arrived after 25 hours excellent service nobody can match that

Date of experience: August 15, 2021
Georgia
1 review
0 helpful votes
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Correct tire match
August 15, 2021
Updated review

Quick and easy to order online.
One tire replacement and store did not have exact match.

Date of experience: August 15, 2021

Quick and easy to order online
August 9, 2021
Previous review

Quick and easy to order online

Date of experience: August 8, 2021
Washington
1 review
0 helpful votes
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Tire purchase
August 15, 2021

Easy to order, but would have like lower prices. Delivery was excellent and on time,

Date of experience: August 14, 2021