Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,828
shipping
28,792
quality
29,352
This company responds to reviews on average within 1 day

Instant Feedback

530,930 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow David Y.
Unfollow David Y.
Share Review
Report Review

Website is easy to navigate and setup to allow a thorough comparison of recommended tires based on either size or vehicle.

Date of experience: August 16, 2021

Website is easy to navigate and setup to allow a thorough...
August 10, 2021
Previous review

Website is easy to navigate and setup to allow a thorough comparison of recommended tires based on either size or vehicle.

Date of experience: August 10, 2021
Louisiana
1 review
0 helpful votes
Follow Adrianna G.
Unfollow Adrianna G.
Share Review
Report Review

New Tire
August 16, 2021
Updated review

Easy service for ordering and quick delivery. Needed only one tire and got a good rate.

Date of experience: August 16, 2021

Easy service for ordering
August 10, 2021
Previous review

Easy service for ordering

Date of experience: August 10, 2021
Connecticut
1 review
0 helpful votes
Follow Margarita D.
Unfollow Margarita D.
Share Review
Report Review

Very pleased as I always am with the tire rack.
August 16, 2021
Updated review

The live chat was helpful and ordering like always was quick and easy

Date of experience: August 16, 2021

The live chat was helpful
August 10, 2021
Previous review

The live chat was helpful

Date of experience: August 10, 2021
Florida
1 review
0 helpful votes
Follow Jose F.
Unfollow Jose F.
Share Review
Report Review

Good prices, high prices quality, and fast shipping
August 16, 2021
Updated review

Very easy to use. Website.

The website has great tools that help me figure out the right tire for my automotive needs

Date of experience: August 16, 2021

Very easy to use
August 10, 2021
Previous review

Very easy to use. Website

Date of experience: August 10, 2021
California
1 review
0 helpful votes
Follow Morgan R.
Unfollow Morgan R.
Share Review
Report Review

GREAT
August 16, 2021

Ethan was very helpful and answered all of my questions

Date of experience: August 16, 2021
Illinois
1 review
0 helpful votes
Follow Jeffrey J.
Unfollow Jeffrey J.
Share Review
Report Review

Easy and Fast
August 16, 2021
Updated review

Quick and easy to order. Found the tires i was looking for order was done in less than 10 minutes.

Date of experience: August 16, 2021

Quick and easy
April 7, 2021
Previous review

Quick and easy

Date of experience: April 7, 2021
Illinois
2 reviews
0 helpful votes
Follow Christopher Y.
Unfollow Christopher Y.
Share Review
Report Review

Fast delivery
August 16, 2021
Updated review

Thank you very much! Very fast delivery. Overrall price was average after install, balance and mounting.

Date of experience: August 16, 2021

Thank you very much!
August 10, 2021
Previous review

Thank you very much!

Date of experience: August 10, 2021
Ohio
1 review
0 helpful votes
Follow Albert W.
Unfollow Albert W.
Share Review
Report Review

Great option for buying tites
August 16, 2021

Tire rack website was easy to use, they had the exact tire I was looking for.

Date of experience: August 16, 2021
Mexico
1 review
0 helpful votes
Follow Sergio I.
Unfollow Sergio I.
Share Review
Report Review

Good online service
August 16, 2021

It was easy to find the wheels in two days I received them at my house

Date of experience: August 16, 2021
Kansas
1 review
0 helpful votes
Follow C N.
Unfollow C N.
Share Review
Report Review

Tires for car
August 16, 2021

Fast and easy to order tires. My mechanic didn't have tires in stock and told me to look online. Ordered Tuesday, had tires installed by Friday.

Date of experience: August 16, 2021
Maryland
1 review
0 helpful votes
Follow Henry P.
Unfollow Henry P.
Share Review
Report Review

Shocks
August 16, 2021
Updated review

Nice to deal with
Good shipping
Received in good shape

Date of experience: August 16, 2021

Nice to deal with
August 10, 2021
Previous review

Nice to deal with

Date of experience: August 10, 2021
Wisconsin
1 review
0 helpful votes
Follow Kellie Q.
Unfollow Kellie Q.
Share Review
Report Review

Replacement tires
August 16, 2021
Updated review

Easy and convenient; it was easy to order the tires online.

Date of experience: August 16, 2021

Easy and convenient
August 9, 2021
Previous review

Easy and convenient.

Date of experience: August 9, 2021
New Jersey
1 review
0 helpful votes
Follow Thomas V.
Unfollow Thomas V.
Share Review
Report Review

Fast & accurate
August 16, 2021

Excellent service for first time buyer. Will recommend to a friend.

Date of experience: August 16, 2021
Texas
1 review
0 helpful votes
Follow Eric U.
Unfollow Eric U.
Share Review
Report Review

Good service
August 16, 2021
Updated review

Easy process and stock in hand… thanks will shop again

Date of experience: August 16, 2021

Easy process
August 10, 2021
Previous review

Easy process

Date of experience: August 10, 2021
Pennsylvania
1 review
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Share Review
Report Review

Great customer service/satisfaction with this purchase.
August 16, 2021
Updated review

Relatively quick and easy and tires are available. I'll wait to see how the rest of the transaction and delivery is processed before giving a higher rating.
Tires have been delivered; I am happy with the process and have lined up an installer. I would certainly order tires from them again for my other vehicles and would recommend to family and friends.

Date of experience: August 16, 2021

Relatively quick and easy and tires are available
August 7, 2021
Previous review

Relatively quick and easy and tires are available. I'll wait to see how the rest of the transaction and delivery is processed before giving a higher rating.

Date of experience: August 7, 2021
Wisconsin
1 review
0 helpful votes
Follow Kara S.
Unfollow Kara S.
Share Review
Report Review

Great tires / Easy purchase
August 16, 2021

Ordered tires online. The tires were delivered within 2 days. Very smooth transaction.

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
Follow Edward B.
Unfollow Edward B.
Share Review
Report Review

True Rack delivers
August 16, 2021
Updated review

The ease of ordering is impressive. I received my tires before the estimated delivery date.

Date of experience: August 16, 2021

Easy web site to use
August 8, 2021
Previous review

Easy web site to use

Date of experience: August 8, 2021
Maryland
1 review
0 helpful votes
Follow Jonathan O.
Unfollow Jonathan O.
Share Review
Report Review

Received my new tires within two days of the online order. I ordered tires through Tire Rack before and I have never been disappointed. The ratings and tire selections really make it easy to find the tire that works for me and my driving environment. Keep up the great customer support.

Date of experience: August 16, 2021
Florida
1 review
0 helpful votes
Follow richelle J.
Unfollow richelle J.
Share Review
Report Review

Tire purchase
August 16, 2021

Everything was great! Ordered tires & received them 3 days later!

Date of experience: August 16, 2021
New York
1 review
0 helpful votes
Follow Adam O.
Unfollow Adam O.
Share Review
Report Review

Review
August 16, 2021

Overall good experience. Have used tire rack in past.

Date of experience: August 16, 2021