Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website is easy to navigate and setup to allow a thorough comparison of recommended tires based on either size or vehicle.
Website is easy to navigate and setup to allow a thorough comparison of recommended tires based on either size or vehicle.
Easy service for ordering and quick delivery. Needed only one tire and got a good rate.
The live chat was helpful and ordering like always was quick and easy
Very easy to use. Website.
The website has great tools that help me figure out the right tire for my automotive needs
Quick and easy to order. Found the tires i was looking for order was done in less than 10 minutes.
Thank you very much! Very fast delivery. Overrall price was average after install, balance and mounting.
Tire rack website was easy to use, they had the exact tire I was looking for.
It was easy to find the wheels in two days I received them at my house
Fast and easy to order tires. My mechanic didn't have tires in stock and told me to look online. Ordered Tuesday, had tires installed by Friday.
Easy and convenient; it was easy to order the tires online.
Excellent service for first time buyer. Will recommend to a friend.
Relatively quick and easy and tires are available. I'll wait to see how the rest of the transaction and delivery is processed before giving a higher rating.
Tires have been delivered; I am happy with the process and have lined up an installer. I would certainly order tires from them again for my other vehicles and would recommend to family and friends.
Relatively quick and easy and tires are available. I'll wait to see how the rest of the transaction and delivery is processed before giving a higher rating.
Ordered tires online. The tires were delivered within 2 days. Very smooth transaction.
The ease of ordering is impressive. I received my tires before the estimated delivery date.
Received my new tires within two days of the online order. I ordered tires through Tire Rack before and I have never been disappointed. The ratings and tire selections really make it easy to find the tire that works for me and my driving environment. Keep up the great customer support.
Everything was great! Ordered tires & received them 3 days later!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

