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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I liked tire rack. Commercial tire sucked, but that's my fault for not choosing a tire rack dealer
Excellent experience from the beginning to delivery.
Website as full of information to make an educated choice. Someone at customer service even called after my order to double check because the tire I selected were not the OEM size. I thought that was excellent customer service.
After hopping several tire shops on a weekend with no luck in finding tires for my EV, I found exactly what I was looking for at Tire Rack at a great price. To my surprise, I had a choice to have the tires delivered and installed at my house by Tire Rack's mobile service. No more sitting in a tire shop for me.
Purchased cooper discoverer at3 light truck tires w/ 2yr road hazard warranty. Fair price and fast delivery. So far so good!
I am a return customer for the 3rd time. I find the selection and comparison information on each tire available through Tire Rack to be unmatched. Quick delivery, prompt customer service, and assistance with the installation company are outstanding. They even disclose how much the installer will charge you up front. I'd also like to add that they contacted me prior to shipping to inform me that the tires I ordered were not the factory original tires for the vehicle to confirm I had not made a mistake in my selection.
Good selection with just what I was looking for. A bit pricey but in these days, what is not!
My order arrived after 25 hours excellent service nobody can match that
Quick and easy to order online.
One tire replacement and store did not have exact match.
Easy to order, but would have like lower prices. Delivery was excellent and on time,
Ordered them and installed 2-3 days later same tire I had previously
TireRack service works great, easy way to present the correct product your looking for, easy to pay and get the products, the installer not so great, they didn't had my appointment, they had to look for my tires, they gave me the car with all 4 wheels slightly scratched and really dirty
Great, it's super fast shipment always, that what I value.
Really easy to buy. There are a couple of tires to choose.
Always order here for the best prices. Sent my tires to pepboys. Free mount and balance
Always order here for the best prices
Tyson was phenomenal to work with and corrected my order to fit the vehicle with the proper tires! He took the time to ask me questions and answered all of mine. I was very happy to do business with him and he was very personable and helpful!
Tires got here in a few days, not bad, they also seem to be of good quality
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

