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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,811
shipping
28,775
quality
29,335
This company responds to reviews on average within 1 day

Instant Feedback

530,673 reviews

We monitor reviews for authenticity

Puerto Rico
1 review
0 helpful votes
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Servicio Excelencia
August 17, 2021

La experiencia con ustedes cómo compañía fue excelente, la orientación fue bastante fluida y el trato del personal de servicio al cliente fue amable

Date of experience: August 17, 2021
New York
1 review
0 helpful votes
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New wheels and tires
August 17, 2021

Needed new tires for my GTI. Decided to treat myself to new wheels as well. Put my order together and the whole setup was delivered next day. All necessary parts were included (including the required centering rings that were preinstalled which I greatly appreciated). Tires are nicely aligned and haven't had any issues this far.

Date of experience: August 17, 2021
New Jersey
1 review
0 helpful votes
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Great way to buy tires
August 17, 2021

Selection is great (my local tire dealer couldn't source specific Michelin tire I was looking for but tirerack had it in stock). User ratings are extremely helpful. Price is good. And if you pick one of their affiliated installers, the mounting and balancing costs are low and guaranteed. I've also had my personal mechanic install. Worked fine both ways.

Date of experience: August 17, 2021
New York
1 review
0 helpful votes
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Audi q5
August 17, 2021

Ease of selecting tires is outstanding... site helped to narrow down choices

Date of experience: August 17, 2021
Virginia
1 review
0 helpful votes
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Great and expert customer service
August 17, 2021
Updated review

Amazing site. Love the price transparency, vast selection, reviews, and detailed information. This was my first time ordering and I wasn't totally familiar with how to select the right tires. I placed my order and not long after I received a call from one of your employees letting me know that the tires I selected were not rated for my vehicle. He helped me find tires that were for a similar price and took care of everything for me. They came on time to my service provider and there were no issues whatsoever!

Date of experience: August 17, 2021

Amazing site
August 11, 2021
Previous review

Amazing site. Love the price transparency, vast selection, reviews, and detailed information.

Date of experience: August 11, 2021
Pennsylvania
1 review
0 helpful votes
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Super Fast Shipping!
August 17, 2021

Only took 2 days to get our brand new tires delivered! Even better quality in person. Pics don't do them justice. Very happy with them, and the company!

Date of experience: August 17, 2021
Minnesota
1 review
0 helpful votes
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Amazing
August 17, 2021

Website was easy to navigate and use! Pricing was best around and shipping was fast and easy!

Date of experience: August 17, 2021
California
1 review
0 helpful votes
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Super fast service!
August 17, 2021
Updated review

Great service and everything was very easy to understand!

Date of experience: August 17, 2021

Everything was very easy to understand
August 11, 2021
Previous review

Everything was very easy to understand

Date of experience: August 10, 2021
Ohio
1 review
0 helpful votes
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Always a great experience!
August 17, 2021
Updated review

We've ordered the last 4 sets and no complaints. Affordable, great quality and excellent service!

Date of experience: August 17, 2021

We've ordered the last 4 sets and no complaints
March 1, 2021
Previous review

We've ordered the last 4 sets and no complaints

Date of experience: March 1, 2021
Georgia
1 review
0 helpful votes
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Good tire experience
August 17, 2021

The process was really fast. Ordered on 8/9/2021 and had them installed on 08/13/2021.

Date of experience: August 17, 2021
Illinois
1 review
0 helpful votes
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I made an appointment with the local
Tires plus to install. I called them and they said they could not install them on the day I picked, last Friday. I said okay, when can we do it? They said Sunday so I said no problem let's do it then. Then they said this is a Tire Rack order right and I of course confirmed since I had them shipped there. They then process to tell me that it will be two weeks before they can get to any Tire Rack installation. I then proceeded to tell them I will come get the tires and have them put on somewhere else.

Date of experience: August 17, 2021
Illinois
1 review
0 helpful votes
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Very pleased with the experience from start to finish!
August 17, 2021
Updated review

Very quick and easy with plenty of tire options. This will be the only way I buy tires again. Using the Tire Rack mobil installation truck was awesome as well.

Date of experience: August 17, 2021

Very quick and easy with plenty of tire options
August 10, 2021
Previous review

Very quick and easy with plenty of tire options.

Date of experience: August 10, 2021
South Carolina
2 reviews
0 helpful votes
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A
August 17, 2021

Except the fact that UPS made a mistake and delivered in two different days, everything else was fine.

Date of experience: August 17, 2021
Michigan
2 reviews
0 helpful votes
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No Problems
August 17, 2021
Updated review

No problems with anything. Price was fair. Had installer close by.

Date of experience: August 17, 2021

No problems with anything
August 11, 2021
Previous review

No problems with anything.

Date of experience: August 11, 2021
New York
1 review
0 helpful votes
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Quick and so easy
August 17, 2021

I had my new tire the next day! Great service. Thank you Tire Rack

Date of experience: August 17, 2021
New Jersey
2 reviews
0 helpful votes
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Good job!
August 17, 2021

Good product, easy to order online, super fast delivery!

Date of experience: August 17, 2021
Illinois
2 reviews
0 helpful votes
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Tires
August 17, 2021

Great, received my tires in no time flat! And I was updated on my shipment!

Date of experience: August 17, 2021
California
1 review
0 helpful votes
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Always great service, great prices
August 17, 2021

This is the easiest way to get your new tires. I ordered online and they were at my home in two days.

Date of experience: August 17, 2021
Michigan
1 review
0 helpful votes
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Excellent
August 17, 2021
Updated review

So far so good. This is my first tire purchase from Tirerack.

Date of experience: August 17, 2021

So far so good
August 11, 2021
Previous review

So far so good. This is my first tire purchase from Tirerack.

Date of experience: August 11, 2021
Louisiana
1 review
0 helpful votes
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So far so good
August 17, 2021
Updated review

Painless, awesome, gjdjsjsjsjsjsjsjsjsjwowolaalalkajsjs

Date of experience: August 17, 2021

Awesome info online
February 13, 2020
Previous review

Awesome info online

Date of experience: February 13, 2020