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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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La experiencia con ustedes cómo compañía fue excelente, la orientación fue bastante fluida y el trato del personal de servicio al cliente fue amable
Needed new tires for my GTI. Decided to treat myself to new wheels as well. Put my order together and the whole setup was delivered next day. All necessary parts were included (including the required centering rings that were preinstalled which I greatly appreciated). Tires are nicely aligned and haven't had any issues this far.
Selection is great (my local tire dealer couldn't source specific Michelin tire I was looking for but tirerack had it in stock). User ratings are extremely helpful. Price is good. And if you pick one of their affiliated installers, the mounting and balancing costs are low and guaranteed. I've also had my personal mechanic install. Worked fine both ways.
Amazing site. Love the price transparency, vast selection, reviews, and detailed information. This was my first time ordering and I wasn't totally familiar with how to select the right tires. I placed my order and not long after I received a call from one of your employees letting me know that the tires I selected were not rated for my vehicle. He helped me find tires that were for a similar price and took care of everything for me. They came on time to my service provider and there were no issues whatsoever!
Amazing site. Love the price transparency, vast selection, reviews, and detailed information.
Only took 2 days to get our brand new tires delivered! Even better quality in person. Pics don't do them justice. Very happy with them, and the company!
Website was easy to navigate and use! Pricing was best around and shipping was fast and easy!
Great service and everything was very easy to understand!
Everything was very easy to understand
We've ordered the last 4 sets and no complaints. Affordable, great quality and excellent service!
We've ordered the last 4 sets and no complaints
The process was really fast. Ordered on 8/9/2021 and had them installed on 08/13/2021.
I made an appointment with the local
Tires plus to install. I called them and they said they could not install them on the day I picked, last Friday. I said okay, when can we do it? They said Sunday so I said no problem let's do it then. Then they said this is a Tire Rack order right and I of course confirmed since I had them shipped there. They then process to tell me that it will be two weeks before they can get to any Tire Rack installation. I then proceeded to tell them I will come get the tires and have them put on somewhere else.
Very quick and easy with plenty of tire options. This will be the only way I buy tires again. Using the Tire Rack mobil installation truck was awesome as well.
Very quick and easy with plenty of tire options.
No problems with anything. Price was fair. Had installer close by.
This is the easiest way to get your new tires. I ordered online and they were at my home in two days.
So far so good. This is my first tire purchase from Tirerack.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

