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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Trans Am tires Mike Cooper tires or a good quality delivery was ahead of schedule everything went well
This is my 4th set of tires from this store, service is very good and tires has been excellent, love this place.
This is my 4th set of tires from this store, service is very good and tires has been excellent, love this place.
Easy online order, fast shipping, many payment options.
Ordered tires and they were delivered next day. I've always had good experiences with tire rack.
It was good easy and cheaper overall saved 100 dollars and got road hazard
Ordering was easy, fast delivery right to my door. Great customer service.
Overall, I'm very satisfied with the purchase of my new rims. They are really nice. Overall
Good job Tire Rack!
I purchased 8 tires for two cars, one of the tires has a hole in it. This was not noticed until installation was attempted. I drove down to Delaware to pick up the tires. Now I have to drive back to exchange the tire, but I'm still waiting on customer service to approve the exchange.
Got some quality tires delivered in time. My third time getting tires from tirerack and won't be the last
Fine. Site is user-friendly but had to resort to online purchase. I made multiple attempts on different days but was unable to get through to customer service.
Incredibly user friendly. Tire Rack delivered just as promised!
Best prices and availability Best prices and availability
Used you before always good experience
Very quick :) online purchase. Easy to find what I needed. Very very fast delivery
Delivery was quick and everything was accurate. Customer service was very helpful as well.
Easy to order, good customer service, fast delivery
Since day one, I've been buying my tires from Tire Rack! Please keep shipping to Troops overseas at APO / FPO addresses! As long as we are here, we'll need you!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Vitold, we appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. I've sent you a direct message get some additional order information.