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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,780 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Trans Am tires
August 18, 2021

Trans Am tires Mike Cooper tires or a good quality delivery was ahead of schedule everything went well

Date of experience: August 18, 2021
Missouri
1 review
0 helpful votes
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Satisfied
August 18, 2021
Updated review

This is my 4th set of tires from this store, service is very good and tires has been excellent, love this place.

Date of experience: August 18, 2021

This is my 4th set of tires from this store, service...
July 7, 2020
Previous review

This is my 4th set of tires from this store, service is very good and tires has been excellent, love this place.

Date of experience: July 7, 2020
Texas
1 review
0 helpful votes
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Review
August 18, 2021

Fine, it was fine, I was fine, already. Alright…Fine

Date of experience: August 18, 2021
Illinois
1 review
0 helpful votes
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Fast service
August 18, 2021
Updated review

Easy online order, fast shipping, many payment options.

Date of experience: August 18, 2021

Easy and reliable
August 11, 2021
Previous review

Easy and reliable

Date of experience: August 11, 2021
New York
1 review
0 helpful votes
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Best alll season tire
August 18, 2021

Great experience - easy order process and easy pick up process

Date of experience: August 18, 2021
Washington
1 review
0 helpful votes
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Good experience!
August 18, 2021

Ordered tires and they were delivered next day. I've always had good experiences with tire rack.

Date of experience: August 18, 2021
Georgia
1 review
0 helpful votes
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Tires
August 18, 2021

It was good easy and cheaper overall saved 100 dollars and got road hazard

Date of experience: August 18, 2021
New Jersey
1 review
0 helpful votes
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No jsj
August 18, 2021

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Date of experience: August 18, 2021
Florida
2 reviews
0 helpful votes
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1st time customer
August 18, 2021

Ordering was easy, fast delivery right to my door. Great customer service.

Date of experience: August 18, 2021
Louisiana
1 review
0 helpful votes
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2012 Ford Focus
August 18, 2021

Overall, I'm very satisfied with the purchase of my new rims. They are really nice. Overall
Good job Tire Rack!

Date of experience: August 18, 2021
Pennsylvania
1 review
0 helpful votes
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Purchased 8 tires for two cars.
September 17, 2021

I purchased 8 tires for two cars, one of the tires has a hole in it. This was not noticed until installation was attempted. I drove down to Delaware to pick up the tires. Now I have to drive back to exchange the tire, but I'm still waiting on customer service to approve the exchange.

Date of experience: August 18, 2021
Albert K. — TireRack Rep
over a year old

Vitold, we appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. We would like to see what we can do to make this right. I've sent you a direct message get some additional order information.

Virginia
1 review
0 helpful votes
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Got some quality tires delivered in time. My third time getting tires from tirerack and won't be the last

Date of experience: August 18, 2021
Georgia
1 review
0 helpful votes
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Was unable to get through by phone.
August 18, 2021
Updated review

Fine. Site is user-friendly but had to resort to online purchase. I made multiple attempts on different days but was unable to get through to customer service.

Date of experience: August 18, 2021

Fine
August 12, 2021
Previous review

Fine. Site is user-friendly

Date of experience: August 11, 2021
New York
1 review
0 helpful votes
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Totally satisfied
August 18, 2021
Updated review

Incredibly user friendly. Tire Rack delivered just as promised!

Date of experience: August 18, 2021

Incredibly user friendly!
August 12, 2021
Previous review

Incredibly user friendly!

Date of experience: August 12, 2021
New Jersey
1 review
0 helpful votes
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I use you all the time
August 18, 2021
Updated review

Best prices and availability Best prices and availability

Date of experience: August 18, 2021

Used you before always good experience
August 11, 2021
Previous review

Used you before always good experience

Date of experience: August 11, 2021
Ohio
1 review
0 helpful votes
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Happy :)
August 18, 2021
Updated review

Very quick :) online purchase. Easy to find what I needed. Very very fast delivery

Date of experience: August 18, 2021

Very quick :)
November 7, 2019
Previous review

Very quick :)

Date of experience: November 6, 2019
Virginia
1 review
0 helpful votes
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Very Satisfied
August 18, 2021

Delivery was quick and everything was accurate. Customer service was very helpful as well.

Date of experience: August 18, 2021
California
1 review
0 helpful votes
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Great company
August 18, 2021
Updated review

Easy to order, good customer service, fast delivery

Date of experience: August 18, 2021

Easy to order
August 12, 2021
Previous review

Easy to order

Date of experience: August 12, 2021
Louisiana
1 review
0 helpful votes
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JW Rome
August 18, 2021

I have purchased from Tire Rack on numerous occasions and have always been happy with all aspects of their company.

Date of experience: August 18, 2021
Germany
1 review
0 helpful votes
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Tire rack Always!
August 18, 2021

Since day one, I've been buying my tires from Tire Rack! Please keep shipping to Troops overseas at APO / FPO addresses! As long as we are here, we'll need you!

Date of experience: August 18, 2021