On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Don't have option to retrieve or reset old password, which I didn't remember
Like the options and reviews. Fast delivery on what was expected.
Have purchased tires 3 times before from tire rack. Have had a good experience so far. The one time i had a problem and talked to a real person ( they wanted to verify that the tires i wanted were the ones i ordered for my car, so it wasn't a problem), they were were very helpful.
No matter the type and model or rarity of a tire, tire rack has them in stock.
I've been a loyal shopper here for over 15 years.
Have what I need that I can't find at local tire stores and good prices and quick shipping. Whenever I have called the customer service is great.
Always fast and simple to order and great customer service to confirm information that is always needed with different products
Ordered winter wheels and tires. Everything arrived on time and with no shipping damage.
Easy website to find the correct tire your vehicle. Many tires to choose from and assistance if you need. They also have quick and free shipping.
My experience in ordering tires or anything was always a breeze. Great customer service as well if needed.
The tires were delivered very quickly even in a snow storm. That's why I'm buying again.
Both previous purchases were flawless. Last one I used their mobile installation service.
Great prices, easy ordering, pickup/delivery. We have purchased tires for our 5th wheel, trucks, Bronco including wheel/tire options.
A lot of info to make smart tire decisions. And delivery is fast to New Jersey
I was quite pleased with how ready it was to do a lot of comparison shopping.
Tirerack web page makes it easy to pick affordable tires every time
Great price, however, the tires were received covered with dried glue on the side walls that required a significant effort to clean.
Easy like last time... the ability to shop brands and look at ratings makes a big difference
I''ve received the same great service as before, Tire Rack holds a high regards for customer satisfaction.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members