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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,714
shipping
28,678
quality
29,238
This company responds to reviews on average within 1 day

Instant Feedback

529,007 reviews

We monitor reviews for authenticity

Maine
1 review
0 helpful votes
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Fast delivery!
August 18, 2021

I got exactly the tires I wanted. Price was fair and they were delivered within 2 days.

Date of experience: August 17, 2021
Georgia
1 review
0 helpful votes
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A+++
August 18, 2021

Excellent Service, Excellent Shipping, Couldn't be more satisfied! Will definitely purchase from Tire Rack again!

Date of experience: August 17, 2021
Georgia
1 review
0 helpful votes
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Great job keep it up I'll be back
August 18, 2021

Great fast shipping can't complain tires seemed to be brand new in great condition

Date of experience: August 17, 2021
North Carolina
1 review
0 helpful votes
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Tires
August 17, 2021

The team was super helpful and made sure I had the right tires.

Date of experience: August 17, 2021
Maryland
1 review
0 helpful votes
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Still a good deal!
August 17, 2021
Updated review

Final Delivery Date differed from Delivery Date when you first pick the tires. Actually delivered by date initially shown (earlier) and not by final delivery date shown after purchase.

Date of experience: August 17, 2021

Final Delivery Date differed from Delivery Date when...
August 11, 2021
Previous review

Final Delivery Date differed from Delivery Date when you first pick the tires.

Date of experience: August 11, 2021
Ohio
1 review
0 helpful votes
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275/35/18
August 17, 2021

As always my tires arrived in good condition and very quickly!

Date of experience: August 17, 2021
New Jersey
2 reviews
0 helpful votes
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Tires
August 17, 2021

I am just waiting for the installation of my tires and I can give you more feedback upon installiotion.

Date of experience: August 17, 2021
Wisconsin
1 review
0 helpful votes
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Awesome
August 17, 2021

Order tires, has them within two days. Car rides smooth.

Date of experience: August 17, 2021
Washington
1 review
0 helpful votes
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Good experience
August 17, 2021
Updated review

I was unable to schedule the tire install appointment online with the provider of choice through my cell phone or laptop. Needed to order and indicate will schedule later.

Date of experience: August 17, 2021

I was unable to schedule the tire install appointment...
September 10, 2021
Previous review

I was unable to schedule the tire install appointment online with the provider of choice through my cell phone or laptop. Needed to order and indicate will schedule later.

Date of experience: August 11, 2021
Pennsylvania
2 reviews
1 helpful vote
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Great selection and usually lowest priced tires--but lately the prices have jumped up and risen significantly for even older backstock. But still affordable compared to some retail outlets.
But beware if you order tires on a Wednesday evening/Thursday morning. UPS might delay the delivery 1 business day if they can't fit you into their driver's 10 hour shift and they have to return to base with items still on the truck... including your tires. And to them "1 business day" on a FRIDAY means waiting 4 days or even worse FIVE days on a holiday weekend (Fri, S, S, M, T). Not USPS, they work weekends, but Tire Rack chooses UPS and they do not ever work weekends.
This happened to me and caused me to miss my install appointment at the chosen shop. Now it will be several weeks before they can get me in. That is the reason I did not pick 5 stars this time around.

Date of experience: August 17, 2021
District of Columbia
1 review
0 helpful votes
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Great Service
August 17, 2021
Updated review

Best prices on tires anywhere on the web and fast delivery

Date of experience: August 17, 2021

Best prices on tires
August 11, 2021
Previous review

Best prices on tires

Date of experience: August 11, 2021
California
1 review
0 helpful votes
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Fast service good delivery would buy from again worth it

Date of experience: August 17, 2021
Colorado
1 review
0 helpful votes
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Excellent!
August 17, 2021

No worry, no hassles, honest service. Overall great experience.

Date of experience: August 17, 2021
Minnesota
1 review
0 helpful votes
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Awesome pricing, products & advice... in stock. Thank you!

Date of experience: August 17, 2021

Awesome pricing, products & advice
August 11, 2021
Previous review

Awesome pricing, products & advice. Thank you!

Date of experience: August 11, 2021
Wisconsin
2 reviews
0 helpful votes
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Very good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: August 17, 2021
Washington
1 review
0 helpful votes
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I've ordered several wheels/tires sets from TireRack. I'm very satisfied.

Date of experience: August 17, 2021

Very satisfactory
August 11, 2021
Previous review

Very satisfactory.

Date of experience: August 11, 2021
Colorado
1 review
0 helpful votes
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Quick shipping
August 17, 2021

Item was in stock and shipped quickly received when promised

Date of experience: August 17, 2021
California
1 review
0 helpful votes
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Great customer service and quick shipping
August 17, 2021
Updated review

Online service is quick to my question and helpful

Date of experience: August 17, 2021

Online service is quick to my question and helpful
August 11, 2021
Previous review

Online service is quick to my question and helpful

Date of experience: August 11, 2021
Florida
1 review
0 helpful votes
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Great experience
August 17, 2021
Updated review

Quick and easy ordering and delivery was faster than quoted. I will never buy tires any other way!

Date of experience: August 17, 2021

Quick and easy ordering
August 11, 2021
Previous review

Quick and easy ordering

Date of experience: August 11, 2021
Utah
1 review
0 helpful votes
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Good Quality
August 17, 2021

I purchased BFG KO2s and received them in less than a week. Very satisfied with the shipping and delivery times.

Date of experience: August 17, 2021