On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The detailed description listed of tires for my car was huge but easy to understand.
Site guided me to what I needed. Delivered fast to installer. Driving down the road safe in less the a couple of days.
The tires received are dated week 49 of 2020. That is 9 months old tires, under unknown storage conditions. 2-3 montjs old tires is considered normal. I would prefer if the information on the date of production was indicated when ordering. It can affect the decision to buy or not. It appears as this info was not made available purposely.
Easy to follow screens. Purchase was made very easily.
SO easy! Because Walmart.com is incompetent. I tried to buy these same tires from Walmart.com and when I got to the store to get them installed, the warehouse at Walmart.com SHIPPED THE WRONG TIRES. How can you get wrong this tire size. They instead shipped 225/50R17s... I am like either someone had lack of training which I feel bad about, they didn't care or they can't read. Either way I am never buying from Walmart.com again. This is my second purchase from Tirerack. I am sure I will get the CORRECT tires.
SO easy! Because Walmart.com is incompetent. I tried to buy these same tires from Walmart.com and when I got to the store to get them installed, the warehouse at Walmart.com SHIPPED THE WRONG TIRES. How can you get wrong this tire size. They instead shipped 225/50R17s... I am like either someone had lack of training which I feel bad about, they didn't care or they can't read. Either way I am never buying from Walmart.com again. This is my second purchase from Tirerack. I am sure I will get the CORRECT tires.
Great experience, I really enjoyed this process in selecting tires.
Great information. The Comparison tool makes it very easy to find the right tires.
Great information. The Comparison tool makes it very easy to find the right tires.
Tire Rack is very professional & outstanding company!
Very easy site to navigate, emailed a question and next day answered completely.
Definitely would recommend
Very easy site to navigate, emailed a question and next day answered completely.
Definitely would recommend
Shipping and the product are fine. I got the tires mounted today so a road test has not been done yet.
Website is very user friendly. I can shop by specific vehicle and read customer reviews for products related to that vehicle.
Excellent response time also.
I love that I can see all the options available to me.
I love that I can see all the options available to me.
I needed new tires on my car about one week before taking a road trip. Tire Rack had the exact tires I wanted at a fair price, as well as many other good tire choices. The tires were delivered to my selected installer in two days, as promised. I was able to get the tires installed well in advance of the date I needed them to be on my car.
Seemed fine. We will see when they arrive and fitted!
Great as always. The amount of info and testing results you provide are amazing!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members