Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use web site. Many to choose from for brands.
Very easy to find what you need and easy delivery no issues a very good experience my husband loves his new tires
Tires delivered straight to my installer in 1 day! Easy to order, easy to have installed.
All went well, the recommended tire installer also did a good job
Was easy to work through the site, place order, and make payment. Expected two days for delivery, got it in one day
I love the service you guys offer! I run a repair shop and own a classic restoration shop! Getting a lot of my tires has been difficult before now!
Tirerack makes it easy to order tires. Also good prices and choices.
Tirerack makes it easy to order tires. Also good prices and choices.
I ordered tires on a Monday and an installer was in my driveway on Saturday. ASAP mobile tire service is way better than sitting at a tire place all day.
Thorough comparison of tire choices for our vehicle.
Quick order and delivery
Ease of Use website.
Easy and fast! Tracking was right on. Just had to go where the tires was sent and it was painless.
Easy ordering, fast delivery, and best prices online
I have been buying from Tire Rack for many years and have always been satisfied.
Received tires a day after ordering.
Haven't installed them yet but I presume they have no defects.
Ethan was a huge help and honestly wouldn't have bought without him explaining everything. Thank You again!
Ethan was a huge help and honestly wouldn't have bought without him explaining everything. Thank You again!
Found the tires I wanted at a good price. Shipping was much faster than expected
Found the tires I wanted at a good price
I was a little hesitant to order Tires online nut the experience was good and ordering online was easy. It was nicer to be able to order them online then having to go into a store/shop and deal with sales people.
The tires were $140 less per 4 tires that the dealer on the same tires
Quick and easy ordering process, and timely delivery date. I needed only one tire (rear spare for my Jeep Wrangler) to match my other four non-stock tires, and found it on Tirerack at a somewhat good price. Would definitely order from Tirerack again.
Quick and easy ordering process, and timely delivery date.
Easy ordering process fast shipping and got exactly what I ordered
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

