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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,827
shipping
28,791
quality
29,351
This company responds to reviews on average within 1 day

Instant Feedback

530,925 reviews

We monitor reviews for authenticity

Virginia
2 reviews
0 helpful votes
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Found what I needed.
September 4, 2021
Updated review

Easy shopping, Thanks. Will use again. Arrived promptly. Found what I needed easily.

Date of experience: September 4, 2021

Easy shopping, Thanks
August 28, 2021
Previous review

Easy shopping, Thanks.

Date of experience: August 28, 2021
Virginia
1 review
0 helpful votes
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Good tires that didn't fit
September 4, 2021

The site directed me to tires but the installer said they didn't fit and I had to pay 70 to ship back

Date of experience: September 4, 2021
Texas
2 reviews
0 helpful votes
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Beyond my expectations!
September 4, 2021

I had to place an order for BMW X5 tires and I mistakenly chose the 275 45 20 instead of what was on my car which was a 275 40 20. The next morning I got an email from Sam Donahoe informing me that he was processing my order but thought to mention the discrepancy between what I ordered and what's recommended by the manufacturer. I was really surprised, pleasantly of course, at him catching my mistake during the ordering process. I thanked him and asked him to correct the size which he did immediately and I got the tires the next day! Awesome service

Date of experience: September 4, 2021
Puerto Rico
1 review
0 helpful votes
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Great Services
September 4, 2021
Updated review

Simple, fast, reasonable price and I found what I looking for... super!

Date of experience: September 4, 2021

Simple, fast, reasonable price and I found what I looking...
August 28, 2021
Previous review

Simple, fast, reasonable price and I found what I looking for... super!

Date of experience: August 28, 2021
Massachusetts
1 review
0 helpful votes
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One day
September 4, 2021

Ordered tires in the afternoon. Had tires delivered next day.

Date of experience: September 4, 2021
Florida
1 review
0 helpful votes
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No Problems
September 4, 2021

The website was easy to navigate to find the original tire that was needed. I replaced one tire, so I had to have a specific tire.

Date of experience: September 4, 2021
Michigan
1 review
0 helpful votes
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C8 Corvette
September 4, 2021

It was a great experience, the professionalism I received at the distribution center in South Bend, IN was appreciated!

Date of experience: September 4, 2021
Illinois
1 review
0 helpful votes
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Great selection Good articles and plenty of options
September 4, 2021
Updated review

Great selection
Good articles and plenty of options

Super!

Date of experience: September 3, 2021

Great selection Good articles and plenty of options
August 28, 2021
Previous review

Great selection
Good articles and plenty of options

Super!

Date of experience: August 28, 2021
Indiana
1 review
0 helpful votes
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New tires for daughters birthday
September 4, 2021
Updated review

Great, have bought tires from tire rack before good website no hassle

Date of experience: September 3, 2021

Great, have bought tires from tire rack before good...
August 28, 2021
Previous review

Great, have bought tires from tire rack before good website no hassle

Date of experience: August 28, 2021
Pennsylvania
1 review
0 helpful votes
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Tires wooo
September 4, 2021

Easy purchase. Quick shipping. Very easy to use website

Date of experience: September 3, 2021
Arizona
1 review
0 helpful votes
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Happiness just keeps "rolling along".
September 4, 2021
Updated review

Second time with TR and both have been excellent! I am well pleased.

Date of experience: September 3, 2021

Second time with TR and both have been excellent!
August 28, 2021
Previous review

Second time with TR and both have been excellent! I am well pleased.

Date of experience: August 28, 2021
Minnesota
1 review
0 helpful votes
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First time w/ tire rack
September 4, 2021
Updated review

Got what I needed with ease online. My tire (only 1) arrived in 2 days. Great. Replaced a vandalized tire. Couldn't ask for better service.

Date of experience: September 3, 2021

OK
August 29, 2021
Previous review

OK. Better than expected.

Date of experience: August 28, 2021
Michigan
1 review
0 helpful votes
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Gd overall
September 4, 2021
Updated review

Easy to use app. Nice choices. Decent but not gr price

Date of experience: September 3, 2021

Easy to use app
August 29, 2021
Previous review

Easy to use app.

Date of experience: August 28, 2021
California
2 reviews
0 helpful votes
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Perfect fitment
September 4, 2021
Updated review

Easy navigation bar to help find parts and simple vehicle search.

After a month of testing the springs on my 2021 Accord I can say i enjoy these springs very much PS. Buy the right lug nut size if you're running spacers

Date of experience: September 3, 2021

Easy navigation bar to help find parts, simple vehicle...
August 6, 2021
Previous review

Easy navigation bar to help find parts, simple vehicle search and info showing part won't fit for your car is a great help

Date of experience: August 5, 2021
Washington
1 review
0 helpful votes
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Convenient, fast delivery, great price.
September 4, 2021
Updated review

Convenient, fast delivery, great price. Easy to find the right tire.

Date of experience: September 3, 2021

Easy and convenient to find the tire I needed
August 29, 2021
Previous review

Easy and convenient to find the tire I needed

Date of experience: August 28, 2021
California
1 review
0 helpful votes
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Thank you
September 4, 2021

Great experience and easy to place an order and as promised delivery

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
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Excellent
September 4, 2021

Great customer service. They followed up and made the necessary updates to expedite the order

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
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X4M40i Staggered
September 4, 2021

My tires are being sent to my service provider. It would be convenient to be able to add a note to them in the Ship To area.

Date of experience: September 3, 2021
Arizona
1 review
0 helpful votes
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Easy
September 4, 2021

Was easy, painless way to buy tires-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Date of experience: September 3, 2021
New York
1 review
0 helpful votes
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Helpful and prompt
September 4, 2021

The information, review, specs and options at tire rack were extremely helpful ordering was easy and delivery was prompt. I do wish there were more promotional or coupon codes available

Date of experience: September 3, 2021