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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy shopping, Thanks. Will use again. Arrived promptly. Found what I needed easily.
The site directed me to tires but the installer said they didn't fit and I had to pay 70 to ship back
I had to place an order for BMW X5 tires and I mistakenly chose the 275 45 20 instead of what was on my car which was a 275 40 20. The next morning I got an email from Sam Donahoe informing me that he was processing my order but thought to mention the discrepancy between what I ordered and what's recommended by the manufacturer. I was really surprised, pleasantly of course, at him catching my mistake during the ordering process. I thanked him and asked him to correct the size which he did immediately and I got the tires the next day! Awesome service
Simple, fast, reasonable price and I found what I looking for... super!
Simple, fast, reasonable price and I found what I looking for... super!
The website was easy to navigate to find the original tire that was needed. I replaced one tire, so I had to have a specific tire.
It was a great experience, the professionalism I received at the distribution center in South Bend, IN was appreciated!
Great selection
Good articles and plenty of options
Super!
Great selection
Good articles and plenty of options
Super!
Great, have bought tires from tire rack before good website no hassle
Great, have bought tires from tire rack before good website no hassle
Easy purchase. Quick shipping. Very easy to use website
Second time with TR and both have been excellent! I am well pleased.
Second time with TR and both have been excellent! I am well pleased.
Got what I needed with ease online. My tire (only 1) arrived in 2 days. Great. Replaced a vandalized tire. Couldn't ask for better service.
Easy navigation bar to help find parts and simple vehicle search.
After a month of testing the springs on my 2021 Accord I can say i enjoy these springs very much PS. Buy the right lug nut size if you're running spacers
Easy navigation bar to help find parts, simple vehicle search and info showing part won't fit for your car is a great help
Convenient, fast delivery, great price. Easy to find the right tire.
Easy and convenient to find the tire I needed
My tires are being sent to my service provider. It would be convenient to be able to add a note to them in the Ship To area.
Was easy, painless way to buy tires-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
The information, review, specs and options at tire rack were extremely helpful ordering was easy and delivery was prompt. I do wish there were more promotional or coupon codes available
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

