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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,867 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Good service
September 7, 2021

Easy to order delivered one promised I'll be ordering more from them

Date of experience: September 7, 2021
Arizona
1 review
0 helpful votes
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Fast
September 7, 2021

Fast delivery and service. Been buying for 2 years

Date of experience: September 7, 2021
Texas
1 review
0 helpful votes
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I love these tires
September 7, 2021
Updated review

Quick, easy, I found everything I was looking for, website is easy to navigate through, shipping is fast and free!

Date of experience: September 7, 2021

Quick, easy, I found everything I was looking for,...
December 31, 2019
Previous review

Quick, easy, I found everything I was looking for, website is easy to navigate through, shipping is fast and free!

Date of experience: December 30, 2019
North Carolina
1 review
0 helpful votes
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Choosing tires
September 7, 2021
Updated review

Just easy and informative
Easy to determine size and type of tire I needed. Delivery was quick.

Date of experience: September 7, 2021

Just easy and informative
September 1, 2021
Previous review

Just easy and informative

Date of experience: September 1, 2021
California
1 review
0 helpful votes
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Fast Delivery
September 7, 2021

No problems with order easy to do on line why do i need to do 50 char

Date of experience: September 7, 2021
Nevada
1 review
0 helpful votes
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Good Stuff
September 7, 2021

Pleasant experience, not the lowest price for the tire but quickest and easiest too get done.

Date of experience: September 7, 2021
South Carolina
1 review
0 helpful votes
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Wasn't happy!
October 7, 2021
Updated review

Was very easy using site to place my order.ya that was easy. But receiving my order was a nightmare! Received two tires then the third, then the fourth never came and found out the carrier sent it back and I received a refund and had to reorder the fourth and it was higher priced then the others so I will never use tire rack again.

Date of experience: September 7, 2021
Albert K. — TireRack Rep
over a year old

We're sorry to hear that your experience could have been better. We've sent you an email for some additional order information. We'd like to see how we can improve your experience and see if we can help.


Was very easy using site to place my order
August 23, 2021
Previous review

Was very easy using site to place my order.

Date of experience: August 23, 2021
Florida
1 review
0 helpful votes
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Seamless
September 7, 2021

Great customer service with confirmation on shipping and delivery!

Date of experience: September 7, 2021
California
1 review
0 helpful votes
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Great choice and reviews of tires
September 7, 2021
Updated review

You guys are my go to tire shop. Great selection and easy

Date of experience: September 7, 2021

You guys are my go to tire shop
August 30, 2021
Previous review

You guys are my go to tire shop. Great selection and easy

Date of experience: August 30, 2021
Ohio
1 review
0 helpful votes
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Tire Rack Rocks
September 7, 2021
Updated review

Todd was a great help in helping me identify the correct tire for my vehicle based on the things that were most important to me in a tire.

I ordered Michelin Crossclimate2 tires based on Todd's recommendation. The tires were installed at my home within the week. These tires have made a world of difference in my driving experience. The ride is smoother, quieter and it feels like my car handles so much better. My stereo even sounds better. Who knew that 4 new tires would make driving so much more pleasurable? Thanks, Tire Rack, for steering me in the right direction.

Date of experience: September 7, 2021

Todd was a great help in helping me identify the correct...
August 30, 2021
Previous review

Todd was a great help in helping me identify the correct tire for my vehicle based on the things that were most important to me in a tire.

Date of experience: August 30, 2021
California
1 review
0 helpful votes
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Satisfied Customer
September 7, 2021

Great experience, fast delivery. Tires manufactured this year.

Date of experience: September 7, 2021
Maryland
2 reviews
0 helpful votes
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Continued Excellence
September 7, 2021

This is my 4th or 5th tire order with TR, and every delivery has been either early or on-time.
Thanks for the great service!

Date of experience: September 7, 2021
Alabama
1 review
0 helpful votes
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Happy Happy Happy
September 7, 2021
Updated review

I've purchase several sets of tires from TireRack and I've never had any negative issue during the transactions. Great job TireRack!

Date of experience: September 7, 2021

I've purchase several sets of tires from TireRack and...
August 18, 2021
Previous review

I've purchase several sets of tires from TireRack and I've never had any negative issue during the transactions. Great job TireRack!

Date of experience: August 18, 2021
Ohio
1 review
0 helpful votes
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Returning customer
September 7, 2021

I've continued to by my tires for my household using tire rack for about a decade now. Never fails me.

Date of experience: September 7, 2021
Maryland
1 review
0 helpful votes
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Tire experience
September 7, 2021
Updated review

The tires I was looking for was very quick and easy. I give Tire Rack 2 thumbs up!

Date of experience: September 7, 2021

The tires I was looking for was very quick and easy
September 1, 2021
Previous review

The tires I was looking for was very quick and easy. I give Tire Rack 2 thumbs up!

Date of experience: September 1, 2021
Texas
1 review
0 helpful votes
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Easy delivery
September 7, 2021

Left tires in driveway, good condition and packaging. Was on time.

Date of experience: September 7, 2021
Oklahoma
1 review
0 helpful votes
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Your website gave me the option to schedule and appointment but when I tried it said it was closing my session for security reasons, but wouldn't tell me exactly why I couldn't schedule an installation appointment. That was just my initial problem with Firestone, where I have been a customer for many years. When I took my car in to get the tires I purchased installed, they declined to perform the work because I had only purchased two tires and not four. Funny how when I purchased just two tires twice before at that same Firestone location, they installed them just fine. I feel like I was being punished for not purchasing my tires through the Firestone location, tho they claimed it was because the two tires I was not replacing were not new enough.

Date of experience: September 7, 2021

Your website gave me the option to schedule and appointment...
September 1, 2021
Previous review

Your website gave me the option to schedule and appointment but when I tried it said it was closing my session for security reasons, but wouldn't tell me exactly why I couldn't schedule an installation appointment.

Date of experience: September 1, 2021
Florida
1 review
0 helpful votes
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Hard to Beat perfection
September 7, 2021

The entire purchase and delivery was flawless and very fast. The installer was able to work me in quickly and i was out the door in less than 2 hours. The installation price was incorrect, however after a brief call with customer service i was satisfied with the resolution

Date of experience: September 7, 2021
Pennsylvania
1 review
0 helpful votes
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Web
September 7, 2021
Updated review

Web site is crazy and I could not get my password changed! Had to call the local office twice while I sat outside for an hour! They never told me the issue!

Date of experience: September 7, 2021

Web site is crazy and I could not get my password changed
September 27, 2021
Previous review

Web site is crazy and I could not get my password changed

Date of experience: August 28, 2021
Arizona
1 review
0 helpful votes
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Never used this before. Seems like it should work out…. I hope so!
IT WORKED OUT GREAT! After checking with the Toyota dealer and finding out that even though it was an OEM tire, their system had none available, so I went on line to Tire Rack. You had a tire delivered to one of your authorized installers, a Firestone store in Escondido, and they put it on for me.

Date of experience: September 7, 2021

Never used this before
September 1, 2021
Previous review

Never used this before. Seems like it should work out…. I hope so!

Date of experience: September 1, 2021