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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Easy to order delivered one promised I'll be ordering more from them
Quick, easy, I found everything I was looking for, website is easy to navigate through, shipping is fast and free!
Quick, easy, I found everything I was looking for, website is easy to navigate through, shipping is fast and free!
Just easy and informative
Easy to determine size and type of tire I needed. Delivery was quick.
Pleasant experience, not the lowest price for the tire but quickest and easiest too get done.
Was very easy using site to place my order.ya that was easy. But receiving my order was a nightmare! Received two tires then the third, then the fourth never came and found out the carrier sent it back and I received a refund and had to reorder the fourth and it was higher priced then the others so I will never use tire rack again.
Was very easy using site to place my order.
You guys are my go to tire shop. Great selection and easy
You guys are my go to tire shop. Great selection and easy
Todd was a great help in helping me identify the correct tire for my vehicle based on the things that were most important to me in a tire.
I ordered Michelin Crossclimate2 tires based on Todd's recommendation. The tires were installed at my home within the week. These tires have made a world of difference in my driving experience. The ride is smoother, quieter and it feels like my car handles so much better. My stereo even sounds better. Who knew that 4 new tires would make driving so much more pleasurable? Thanks, Tire Rack, for steering me in the right direction.
Todd was a great help in helping me identify the correct tire for my vehicle based on the things that were most important to me in a tire.
Great experience, fast delivery. Tires manufactured this year.
This is my 4th or 5th tire order with TR, and every delivery has been either early or on-time.
Thanks for the great service!
I've purchase several sets of tires from TireRack and I've never had any negative issue during the transactions. Great job TireRack!
I've purchase several sets of tires from TireRack and I've never had any negative issue during the transactions. Great job TireRack!
I've continued to by my tires for my household using tire rack for about a decade now. Never fails me.
The tires I was looking for was very quick and easy. I give Tire Rack 2 thumbs up!
The tires I was looking for was very quick and easy. I give Tire Rack 2 thumbs up!
Left tires in driveway, good condition and packaging. Was on time.
Your website gave me the option to schedule and appointment but when I tried it said it was closing my session for security reasons, but wouldn't tell me exactly why I couldn't schedule an installation appointment. That was just my initial problem with Firestone, where I have been a customer for many years. When I took my car in to get the tires I purchased installed, they declined to perform the work because I had only purchased two tires and not four. Funny how when I purchased just two tires twice before at that same Firestone location, they installed them just fine. I feel like I was being punished for not purchasing my tires through the Firestone location, tho they claimed it was because the two tires I was not replacing were not new enough.
Your website gave me the option to schedule and appointment but when I tried it said it was closing my session for security reasons, but wouldn't tell me exactly why I couldn't schedule an installation appointment.
The entire purchase and delivery was flawless and very fast. The installer was able to work me in quickly and i was out the door in less than 2 hours. The installation price was incorrect, however after a brief call with customer service i was satisfied with the resolution
Web site is crazy and I could not get my password changed! Had to call the local office twice while I sat outside for an hour! They never told me the issue!
Web site is crazy and I could not get my password changed
Never used this before. Seems like it should work out…. I hope so!
IT WORKED OUT GREAT! After checking with the Toyota dealer and finding out that even though it was an OEM tire, their system had none available, so I went on line to Tire Rack. You had a tire delivered to one of your authorized installers, a Firestone store in Escondido, and they put it on for me.
Never used this before. Seems like it should work out…. I hope so!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


We're sorry to hear that your experience could have been better. We've sent you an email for some additional order information. We'd like to see how we can improve your experience and see if we can help.