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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Such an easy, hassle free way to get new tires. I would highly recommend to everyone.
Easy to use great service will use again this is my third order
Fast and easy. Easy to pay. Fast checkout. Good prices for products compared to other sites. Exellent chat room with experts.
I have a Toyota Corolla and I don't want to spend a lot of money on parts. Tire Rack had quality parts for and reasonable price.
Return customer for life... always great…service and assistance
Never had an issue to date, keep up the great service and thank you
Never had an issue to date, keep it up and thank you
To buy your tires. Great product selection, very timely drlivery and... the on site installation is FANTASTIC. Not just because its convenient but it is state of the art equipment used by extremely knowledgeable personnel like Ryan who works the central Ohio area. Its the only way I will buy tires. Especially if you have expensive wheels, go with Tire Rack. Because they will carefully install them.
1 of 4 TPS stopped working after a few miles of driving. Not sure what the issue is.
Quick easy access to correct information. Pick up processs was great. Drove up within a couple minutes I was on my way with my tires
Second full tire & wheel purchase from TR, happy the first time, expect to be again
Second full tire & wheel purchase from TR, happy the first time, expect to be again
Bought 4 tires for my Toyota Camry. Easy to follow the directions on the web site. Delivery was quick.
Easy to use web page, excellent availability of tires.
From start to finish was a great experience no issues very happy
From start to finish was a great experience no issues very happy
Always quick and prompt and affordable
As always... great selection and great prices. Easy website to navigate.
As always... great selection and great prices. Easy website to navigate.
Im a slow shopper I try to buy once cry once so I take my sweet time checking out what im buying, with that being said I hated the fact I would have to re-enter my vehicle info and zip code every time I would go to another site to find out more info on the wheel, especially being so new to the jeep world. Other than that I loved my experience, decent prices quick service and if you pay attention a majority of the writings on the product pages are pretty informative. Overall super professional e-commerce business to shop with. Thanks For everything
Great experience as always. Tire Rack has all my vehicles saved in my account, so easy to find tire sizes and available tires. Had to replace worn Continental Cross Contact LX Sport tires on my 2016 Mercedes GLE. Went thru the testing and review information in detail and found several good choices. Decided on the Michelin Cross Climate SUV based on the TireRack ratings and customer reviews. As usual it's really easy once you decide - a few clicks, choose a delivery location, and the tires arrive in 2 days. BTW the prices were good and less than local dealers. There was even a mail in rebate, and even better, the free road hazard protection which I had used to replace a damaged tire from a previous purchase. Overall a great experience. The only hard part is choosing among so many good tires.
Always a pleasure to buy from TireRack
The number of different tires available and pricing structure. Also the two year road hazard is a plus
The number of different tires available and pricing structure. Also the two year road hazard is a plus
The Tire Rack's site was quick and easy. No guess work with accessories, (TPS, lugs, balance). The tire, wheel assembly quality wrapped, and quick delivery. I will use them in the future.
It was easy. Informed decision. All specification met.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

