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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,847
shipping
28,811
quality
29,371
This company responds to reviews on average within 1 day

Instant Feedback

531,117 reviews

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Great experience
September 13, 2021
Updated review

Such an easy, hassle free way to get new tires. I would highly recommend to everyone.

Date of experience: September 13, 2021

Great experience
September 7, 2021
Previous review

Great experience

Date of experience: September 7, 2021
New York
1 review
0 helpful votes
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Great service
September 13, 2021
Updated review

Easy to use great service will use again this is my third order

Date of experience: September 13, 2021

Great service
September 7, 2021
Previous review

Great service

Date of experience: September 7, 2021

Great service
September 7, 2021
Previous review

Great service

Date of experience: September 7, 2021
Colombia
1 review
0 helpful votes
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Exellent service, easy, fast, good value!
September 13, 2021
Updated review

Fast and easy. Easy to pay. Fast checkout. Good prices for products compared to other sites. Exellent chat room with experts.

Date of experience: September 13, 2021

Fast and easy
September 1, 2021
Previous review

Fast and easy.

Date of experience: September 1, 2021
New York
1 review
0 helpful votes
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Great parts for a good price
September 13, 2021
Updated review

I have a Toyota Corolla and I don't want to spend a lot of money on parts. Tire Rack had quality parts for and reasonable price.

Date of experience: September 13, 2021

Great mobile experience!
September 3, 2021
Previous review

Great mobile experience!

Date of experience: September 3, 2021
Pennsylvania
1 review
0 helpful votes
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Always happy with you guys
September 13, 2021
Updated review

Return customer for life... always great…service and assistance

Date of experience: September 13, 2021

Great service and super fast
September 13, 2021
Previous review

Great service and super fast

Date of experience: September 13, 2021

Tires
August 26, 2021
Previous review

Never had an issue to date, keep up the great service and thank you

Date of experience: August 26, 2021

Never had an issue to date, keep it up and thank you
August 20, 2021
Previous review

Never had an issue to date, keep it up and thank you

Date of experience: August 20, 2021
Kentucky
3 reviews
0 helpful votes
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The only way...
September 13, 2021
Updated review

To buy your tires. Great product selection, very timely drlivery and... the on site installation is FANTASTIC. Not just because its convenient but it is state of the art equipment used by extremely knowledgeable personnel like Ryan who works the central Ohio area. Its the only way I will buy tires. Especially if you have expensive wheels, go with Tire Rack. Because they will carefully install them.

Date of experience: September 13, 2021

Straight forward
September 7, 2021
Previous review

Straight forward. Try it!

Date of experience: September 7, 2021
Delaware
1 review
0 helpful votes
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TPS stopped working
September 13, 2021

1 of 4 TPS stopped working after a few miles of driving. Not sure what the issue is.

Date of experience: September 13, 2021
New Jersey
1 review
0 helpful votes
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Customer Pick up
September 13, 2021

Quick easy access to correct information. Pick up processs was great. Drove up within a couple minutes I was on my way with my tires

Date of experience: September 13, 2021
Ohio
1 review
0 helpful votes
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New truck tires
September 13, 2021
Updated review

Second full tire & wheel purchase from TR, happy the first time, expect to be again

Date of experience: September 13, 2021

Second full tire & wheel purchase from TR, happy the...
September 3, 2021
Previous review

Second full tire & wheel purchase from TR, happy the first time, expect to be again

Date of experience: September 3, 2021
Maryland
1 review
0 helpful votes
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Bought 4 tires
September 13, 2021

Bought 4 tires for my Toyota Camry. Easy to follow the directions on the web site. Delivery was quick.

Date of experience: September 13, 2021
Costa Rica
1 review
0 helpful votes
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Excellent inventory.
September 13, 2021
Updated review

Easy to use web page, excellent availability of tires.

Date of experience: September 13, 2021

Excellent performance
September 13, 2021
Previous review

Excellent performance.

Date of experience: September 13, 2021
Georgia
1 review
0 helpful votes
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Audi Q7 New Tires
September 13, 2021
Updated review

From start to finish was a great experience no issues very happy

Date of experience: September 13, 2021

Audi Q7 New Tires
September 13, 2021
Previous review

From start to finish was a great experience no issues very happy

Date of experience: September 13, 2021

Always a great experience!
September 7, 2021
Previous review

Always a great experience!

Date of experience: September 7, 2021

Always quick and prompt and affordable
April 14, 2020
Previous review

Always quick and prompt and affordable

Date of experience: April 14, 2020
Georgia
1 review
0 helpful votes
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New shoes
September 13, 2021
Updated review

Third time. Easy way to get the correct tires. Fast.

Date of experience: September 13, 2021

Good as allways
September 6, 2021
Previous review

Good as allways

Date of experience: September 6, 2021

Great as allways
January 18, 2020
Previous review

Great as allways

Date of experience: January 18, 2020
Pennsylvania
1 review
0 helpful votes
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Great!
September 13, 2021

Easy and user friendly! Received my order in no time and the reviews were very helpful on choosing the product.

Date of experience: September 13, 2021
Oregon
1 review
0 helpful votes
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Repeat customer
September 13, 2021
Updated review

As always... great selection and great prices. Easy website to navigate.

Date of experience: September 13, 2021

As always...
September 6, 2021
Previous review

As always... great selection and great prices. Easy website to navigate.

Date of experience: September 6, 2021
California
1 review
0 helpful votes
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Great but annoying
September 13, 2021

Im a slow shopper I try to buy once cry once so I take my sweet time checking out what im buying, with that being said I hated the fact I would have to re-enter my vehicle info and zip code every time I would go to another site to find out more info on the wheel, especially being so new to the jeep world. Other than that I loved my experience, decent prices quick service and if you pay attention a majority of the writings on the product pages are pretty informative. Overall super professional e-commerce business to shop with. Thanks For everything

Date of experience: September 13, 2021
Minnesota
1 review
0 helpful votes
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Repeat customer - Again!
September 13, 2021
Updated review

Great experience as always. Tire Rack has all my vehicles saved in my account, so easy to find tire sizes and available tires. Had to replace worn Continental Cross Contact LX Sport tires on my 2016 Mercedes GLE. Went thru the testing and review information in detail and found several good choices. Decided on the Michelin Cross Climate SUV based on the TireRack ratings and customer reviews. As usual it's really easy once you decide - a few clicks, choose a delivery location, and the tires arrive in 2 days. BTW the prices were good and less than local dealers. There was even a mail in rebate, and even better, the free road hazard protection which I had used to replace a damaged tire from a previous purchase. Overall a great experience. The only hard part is choosing among so many good tires.

Date of experience: September 12, 2021

Great experience as always
September 7, 2021
Previous review

Great experience as always.

Date of experience: September 6, 2021

Always a pleasure to buy from TireRack
October 13, 2020
Previous review

Always a pleasure to buy from TireRack

Date of experience: October 12, 2020
New York
1 review
0 helpful votes
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Just what I was looking for
September 13, 2021
Updated review

The number of different tires available and pricing structure. Also the two year road hazard is a plus

Date of experience: September 12, 2021

The number of different tires available and pricing...
September 5, 2021
Previous review

The number of different tires available and pricing structure. Also the two year road hazard is a plus

Date of experience: September 5, 2021
Colorado
1 review
0 helpful votes
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The Tire Rack quick and easy.
September 13, 2021

The Tire Rack's site was quick and easy. No guess work with accessories, (TPS, lugs, balance). The tire, wheel assembly quality wrapped, and quick delivery. I will use them in the future.

Date of experience: September 12, 2021
South Carolina
1 review
0 helpful votes
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Easy and efficient
September 13, 2021
Updated review

It was easy. Informed decision. All specification met.

Date of experience: September 12, 2021

It was easy
September 5, 2021
Previous review

It was easy

Date of experience: September 5, 2021