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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,847
shipping
28,811
quality
29,371
This company responds to reviews on average within 1 day

Instant Feedback

531,117 reviews

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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The gentleman from ASAP Tire was extremely friendly and knowledgeable! So easy to order the tires and get them installed right at our home!

Date of experience: September 14, 2021

So far easy to order the tires
September 8, 2021
Previous review

So far easy to order the tires

Date of experience: September 8, 2021
New Jersey
1 review
0 helpful votes
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My New car had a flat
September 14, 2021

Very easy to find and order the tire I needed. It was delivered the next day.

Date of experience: September 14, 2021
Vermont
1 review
0 helpful votes
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Great value and fast shipping
September 14, 2021
Updated review

Great job as they showed up as promised, Would always check your site before making any more tire decisions

Date of experience: September 14, 2021

Great job!
September 9, 2021
Previous review

Great job!

Date of experience: September 9, 2021

Great job as long as they show up tomorrow
September 8, 2021
Previous review

Great job as long as they show up tomorrow

Date of experience: September 8, 2021

Great deal and fast shipping
September 16, 2020
Previous review

Great deal and fast shipping

Date of experience: September 16, 2020
Pennsylvania
1 review
0 helpful votes
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New Tire Purchase
September 14, 2021
Updated review

Have always been very satisfied with Tire Rack. Excellent service

Date of experience: September 14, 2021

A pleasure as always
December 15, 2020
Previous review

A pleasure as always.

Date of experience: December 14, 2020
North Carolina
2 reviews
0 helpful votes
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295/55/20 Kumho Roar Venture
September 14, 2021

This was a seamless purchase and delivery with tire rack. Thank You

Date of experience: September 14, 2021
South Carolina
1 review
0 helpful votes
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Customer Service Department
September 14, 2021
Updated review

Your Customer Service was great. Hannah was professional and pleasant throughout our conversation.

Date of experience: September 14, 2021

Great...
September 2, 2021
Previous review

Great... it was a blast!

Date of experience: September 2, 2021
Florida
1 review
0 helpful votes
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Pirelli P7
September 14, 2021
Updated review

Excellent, except I did not need a choice of shipping locations.

Date of experience: September 14, 2021

Excellent, except I did not need a choice of shipping...
September 8, 2021
Previous review

Excellent, except I did not need a choice of shipping locations.

Date of experience: September 8, 2021
New York
1 review
0 helpful votes
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Great experience
September 14, 2021

Love tire rack use it all the time thanks easy to navigate and research items

Date of experience: September 14, 2021
Illinois
1 review
0 helpful votes
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These guys are rock-stars!
September 14, 2021

I love buying tires and rims on Tirerack.

After lunch I went on their web-site and picked out some winter-tires and rims. By dinner the NEXT DAY, I had four mounted and balanced winter tires on new rims with TPMS installed. Then the next day I had an invoice and rebate form in the mail to get a rebate on my purchase. Certainly this speed of delivery is certainly not always achievable, but I have gotten this level of service more than once.

Date of experience: September 14, 2021
Wisconsin
1 review
0 helpful votes
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Got exactly what I wanted
September 14, 2021

Tire Rack tests and customer reviews really helped nail down the model I purchased!

Date of experience: September 14, 2021
Connecticut
1 review
0 helpful votes
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Acura brake
September 14, 2021

Won't be happy if delivery takes more than day as promised... we had ordered them elsewhere thinking we had time before necessary replacement... the previous order was still a week away... when brakes became loud. The one day shipping sold us this time... even with so called free shipping the cost was thirty percent more...

Date of experience: September 14, 2021
New Hampshire
3 reviews
0 helpful votes
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Tires and rims for my '96 Miata
September 14, 2021
Updated review

Easy, deliverable to my car dude :). Received within 48 hours, and I'm really excited to drive my car Lil ( she's a lil car!) on 16" rims and corresponding tires :)

Date of experience: September 14, 2021

Easy, deliverable to my car dude :)
September 8, 2021
Previous review

Easy, deliverable to my car dude :)

Date of experience: September 8, 2021
Maryland
1 review
0 helpful votes
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Great As Usual
September 14, 2021
Updated review

I ordered the tire and it was delivered in less than 48 hours at the installer's shop.

Date of experience: September 14, 2021

Good Experience
September 7, 2021
Previous review

Easy-peasy. The choosing was simplified by the posted reviews/testing. Selecting an installer also was facilitated by the site.

Date of experience: September 7, 2021

Easy-peasy
September 1, 2021
Previous review

Easy-peasy.

Date of experience: September 1, 2021
New Jersey
1 review
0 helpful votes
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Greta deal n price w quick shipping!
September 14, 2021

Quick and easy, had what I needed and delivered next day!

Date of experience: September 14, 2021
Kentucky
1 review
0 helpful votes
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Theneedforspeed
September 14, 2021

Excellent site for ordering product. Easy to order correct tire.

Date of experience: September 14, 2021
Maryland
1 review
0 helpful votes
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Tire Rack$$$$
September 14, 2021

Great prices, great selection great value
Fast and quick delivery

Date of experience: September 14, 2021
New Jersey
1 review
0 helpful votes
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Best tires at the best price, delivered quickly.
September 14, 2021
Updated review

It was easy, and looking at the reviews and the spider charts made the decision simple. That the highest performing all-season tire for my vehicle cost $25 less than the low performing tires the factory put on made this a no-brainer.

Date of experience: September 14, 2021

It was easy
September 8, 2021
Previous review

It was easy.

Date of experience: September 8, 2021
Kansas
1 review
0 helpful votes
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Free delivery and excellent price!
September 14, 2021

I found my brand, model and size for 30% less than any other outlet, free delivery sealed the deal!

Date of experience: September 14, 2021
Georgia
1 review
0 helpful votes
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Big price increase for same tire bought a few months ago soured deal. Service was good.

Date of experience: September 14, 2021

Great
September 7, 2021
Previous review

Great. As always.

Date of experience: September 7, 2021

Great, as usual!
October 14, 2020
Previous review

Great, as usual!

Date of experience: October 14, 2020
Colorado
1 review
0 helpful votes
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Easy Peazy
September 14, 2021
Updated review

The reviews were very informative and the price was competitive for similar rated products.

Date of experience: September 14, 2021

Eazy Peazy
September 7, 2021
Previous review

Eazy Peazy

Date of experience: September 7, 2021