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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The gentleman from ASAP Tire was extremely friendly and knowledgeable! So easy to order the tires and get them installed right at our home!
Very easy to find and order the tire I needed. It was delivered the next day.
Great job as they showed up as promised, Would always check your site before making any more tire decisions
Great job as long as they show up tomorrow
Have always been very satisfied with Tire Rack. Excellent service
This was a seamless purchase and delivery with tire rack. Thank You
Your Customer Service was great. Hannah was professional and pleasant throughout our conversation.
Excellent, except I did not need a choice of shipping locations.
Excellent, except I did not need a choice of shipping locations.
Love tire rack use it all the time thanks easy to navigate and research items
I love buying tires and rims on Tirerack.
After lunch I went on their web-site and picked out some winter-tires and rims. By dinner the NEXT DAY, I had four mounted and balanced winter tires on new rims with TPMS installed. Then the next day I had an invoice and rebate form in the mail to get a rebate on my purchase. Certainly this speed of delivery is certainly not always achievable, but I have gotten this level of service more than once.
Tire Rack tests and customer reviews really helped nail down the model I purchased!
Won't be happy if delivery takes more than day as promised... we had ordered them elsewhere thinking we had time before necessary replacement... the previous order was still a week away... when brakes became loud. The one day shipping sold us this time... even with so called free shipping the cost was thirty percent more...
Easy, deliverable to my car dude :). Received within 48 hours, and I'm really excited to drive my car Lil ( she's a lil car!) on 16" rims and corresponding tires :)
Easy, deliverable to my car dude :)
I ordered the tire and it was delivered in less than 48 hours at the installer's shop.
Easy-peasy. The choosing was simplified by the posted reviews/testing. Selecting an installer also was facilitated by the site.
Quick and easy, had what I needed and delivered next day!
Excellent site for ordering product. Easy to order correct tire.
Great prices, great selection great value
Fast and quick delivery
It was easy, and looking at the reviews and the spider charts made the decision simple. That the highest performing all-season tire for my vehicle cost $25 less than the low performing tires the factory put on made this a no-brainer.
I found my brand, model and size for 30% less than any other outlet, free delivery sealed the deal!
Big price increase for same tire bought a few months ago soured deal. Service was good.
The reviews were very informative and the price was competitive for similar rated products.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

