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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,833
shipping
28,797
quality
29,357
This company responds to reviews on average within 1 day

Instant Feedback

530,994 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Delivery
September 23, 2021

I was disappointed that my order was delivered in 2 separate shipments.

Date of experience: September 22, 2021
North Carolina
4 reviews
0 helpful votes
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Tire Rack rating
September 23, 2021

Quick & easy ordering. Everything was great, except the price of the tire, but I'm a real penny pincher.

Date of experience: September 22, 2021
Florida
1 review
0 helpful votes
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Great tires so far
September 23, 2021

Many options, good information, lots of follow-up, fast shipping, seems like the "free shipping" was built into the price.

Date of experience: September 22, 2021
Indiana
2 reviews
0 helpful votes
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Keep compass
September 22, 2021
Updated review

It was a very satisfying experience I don't buy a lot on line but this is very fast and easy

Date of experience: September 22, 2021

Thank you
September 16, 2021
Previous review

Quick and easy, tires are exactly what I expected and the delivery was better than I expected, thank you and I will continue to use tire rack.

Date of experience: September 16, 2021
New York
2 reviews
0 helpful votes
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Super FAST DELIVERY!
September 22, 2021
Updated review

I was so surprised to get tires and wheels mounted and balanced and delivered to my home in less than 40 hours.

Date of experience: September 22, 2021

Fast Delivery!
September 8, 2021
Previous review

The website is very easy to use and the ordering process is great.

Date of experience: September 8, 2021

Easy to use website
September 2, 2021
Previous review

Easy to use website

Date of experience: September 2, 2021
Virginia
1 review
0 helpful votes
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Used mobile install service
September 22, 2021
Updated review

Mobile install worked well. Only complaint is that installer was delayed by traffic but did not call ahead. But once he arrived (within the scheduled time of 3-6pm) it went very smoothly and he was very polite and professional.

Date of experience: September 22, 2021

Easy
August 20, 2020
Previous review

Easy

Date of experience: August 19, 2020
California
1 review
0 helpful votes
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Great experience
September 22, 2021

Great and fast easy to navigate and prices, fast shipping

Date of experience: September 22, 2021
Texas
2 reviews
1 helpful vote
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Great delivery
September 22, 2021

Tire Rack has the replacement tire in needed shipping the same day when my dealer couldn't find it in stock at his three different suppliers. Awesome.

Date of experience: September 22, 2021
California
1 review
0 helpful votes
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Great
September 22, 2021

Convenience, fast, good product, highly recommended

Date of experience: September 22, 2021
Missouri
1 review
0 helpful votes
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Love the easy transactions!
September 22, 2021

I Have never had any issues. Ordered several times!

Date of experience: September 22, 2021
New Hampshire
1 review
0 helpful votes
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Winter is coming
September 22, 2021

Nice price on time delivery time to get them mounted winter is coming

Date of experience: September 22, 2021
Missouri
2 reviews
0 helpful votes
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Hard to beat
September 22, 2021

Every time I need new tires, I still try to give local shops my business, but they continue to try to sell me overpriced tires, services and add-ons. I then end up right back at TireRack, and always satisfied.

Date of experience: September 22, 2021
New York
1 review
0 helpful votes
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Snow Tires for Panamera
September 22, 2021

As always it was a wonderful experience on Tire Rack. I've been buying all of my tires for several Porsches for many years now and the ease of ordering and level of satisfaction with service and products has been excellent.

Date of experience: September 22, 2021
New York
1 review
0 helpful votes
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New Tires
September 22, 2021

Ordering was simple. A customer rep contacted me to make sure I ordered the correct tires.

Date of experience: September 22, 2021
Virginia
1 review
0 helpful votes
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New tires
September 22, 2021
Updated review

Easy to use website. Found out that there was new version of tires I've used before

Date of experience: September 22, 2021

Pretty good
July 20, 2020
Previous review

Pretty good.

Date of experience: July 20, 2020
District of Columbia
1 review
0 helpful votes
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Hey Ma, I bought tires!
September 22, 2021

Was easy to order. I am a repeat customer. Have had good experiences with Tire Rack in the past

Date of experience: September 22, 2021
Pennsylvania
1 review
0 helpful votes
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Good Experience
September 22, 2021

Easy order and good price easy to pick up from distribution center

Date of experience: September 22, 2021
Maryland
1 review
0 helpful votes
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Easy as pie
September 22, 2021

This is my second experience with Tire Rack. Easy as pie. Also recommended you to my daughter, who also found it an easy exercise. Thank you.

Date of experience: September 22, 2021
New York
2 reviews
0 helpful votes
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GREAT!
September 22, 2021

Very good easy first time using tire rack, and tires came in about three days to my house.

Date of experience: September 22, 2021
California
1 review
0 helpful votes
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All good
September 22, 2021
Updated review

Good … would like to see expected date for receiving in the order.

Date of experience: September 22, 2021

Great!
January 29, 2020
Previous review

Great! Easy and secure!

Date of experience: January 28, 2020