Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Always an easy procedure to buy from Tire Rack. I appreciate the information your site provides.
I have brought several sets of tires from the website and have enjoyed the large selection of tires, which allows you to make a great choice in your tires.
The entire experience was online without human interaction. That was a little disappointing but understandable in today's times.
The tires were in stock, in good condition and balanced up well.
Excellent service and fast shipping. The price was better than a lo cal vendor.
Great! Easy! Everything was super quick and installed within a day or two. Tire rack sent the bundle to my installer and they were perfect!
Unfortunately you were out of stock on Pilot 4 S and these looked like best most similar option
Great company with perfect delivery and quality. TPMS worked perfectly. Tires were perfect. Smoothest purchase I have ever made!
This will be my second order, fast friendly. Excellent customer service, answered phone call with real agent.
Just simple way to research tires thank you nothing more to say
Always satisfied. Never a problem. Delivery is always just a few days.
Good prices and quick checkout. Would definitely buy again
Lots of review data to help choose new tires for the Tundra. I have run two sets of Kumhos At51s from TR on the Tundra and they worked great except for heavier snow. I just moved to Cape Cod and have a 90 mile commute. The snow there is heavy and wet mashed potatoes, being next to the ocean, and I wanted more snow bite. The ratings put the General ATX at the top of the list so I "tucked in" to a set of them. The data base of reviews is why I bought these. I hope I can update this in the spring but my guess is that the reviews will be correct and I will be able to get home to my fiancé no mater the weather.
I can't even tell you how many tires I have bought from you all. I love the reviews and the way that you test them.
The website is very easy to navigate check out process was smooth and seamless and the price cannot be beat. Had them shipped to my local garage had them installed best process ever. Overall I saved about $400 by using TireRack.
So far so good, timely shipping, correct product, great experience.
This is 5th time buying tires from Tire Rack. Great prices, great customer service and fast delivery!
Hank was great - helpful, informative. I am a long time Tire Rack customer - the service and pricing are the best! First time working with service person - Hank answer my questions, gave me helpful info and I had my tires 2 days later!
It was fine, easy to order, lots of choices, very happy with the shopping experience
I had an easy experience figuring out which tires to get and had lots of help so I knew exactly what I was doing.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

