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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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It would be nice if there was a question box when placing my order. I would like to see if I can get my tires studded.
Tires arrived at Mobil installer on Monday and they came to my house mounted tires on Tuesday. Convenient at home service. Beats sitting in a lobby drinking lousy coffe from a styrofoam cup.
Great website, great product info, I found what I was looking for
Easy to use app. Great availability and reveiws. Good prices and free shipping is a huge bonus.
So quick and easy, great price and real fast delivery.
Great experience all the way from Alaska! No problems with Customer service, shipping, or delivery. Tire rack Customer service rep (Oscar) emailed and called w/in 24hrs of me placing my order online, to confirm my truck had a lift for the Cooper
Discover AT3 XLT 285LTx60Rx20. Immediately after confirming my truck setup was gtg for oversized tires with Oscar, the order was executed and I received my tires
And wheels w/in 2 weeks. Tires shipped from Louisiana and 1 wheel from Nevada via FedEx which was perfect during a port shipping issue going on right now.
Every person working at Tire Rack had a positive, helpful attitude that that they would assist me with whatever my concern was. This was an excellent expereience. Everything was performed onschedule. I would tell any future customer that my experience was exceptional- from initial call to installation was about 6 days and the installation itself was about one hour - as scheduled. The facility was clean and modern. All Tire Rack personnel were knowledgeable and trying to be helpful.
I have used your service in past, like to have lots of tire options and get the reviews and tire rack drive assessments to help make a decision.
Good pricing with free delivery! Researched other dealers and no one beat this pricing.
Paypal integration is inaccurate. Errors with Generic Error
First order 3 days ago said delivery was estimated by yesterday, but the tires have not been shipped. Trying again with another set of tires.
These were delivered, and mounted yesterday.
EXTREMELY helpful chat person, Gus, who was able to answer all my questions so that I could order the correct tires. Thanks so much!
The tire I was looking for was available and I ordered in the afternoon, my tires were at my door the following morning. Talk about fast delivery time! Quick and easy...!
I love that it didn't time out when I took most of the day to place the order due to distractions. Prices are same as big club warehouse stores without the membership fee.
I had no trouble finding the tires I needed and they arrived right on time. I did use the chat line to confirm that I had the right size. The response was quick an helpful.
Pretty easy, done straight from my phone. Wish I could tell where the pick up options were without opening another browser. Thanks!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We understand your frustration and appreciate your patience. The tire industry, like most industries, has experienced unforeseen closures and shipping delays. Please know we are doing our best to get backordered products restocked as soon as possible.