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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,816 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Tire rack
October 14, 2021

As always excellent price and fast delivery. The best

Date of experience: October 14, 2021
Colorado
1 review
0 helpful votes
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Great Company!
October 14, 2021

Super informative research on the website! Lots of great independently verified information to be able to make an informed decision. IT helped dispel a tone of preconceptions I had and gave me great insight on my purchase.

Date of experience: October 14, 2021
Washington
2 reviews
0 helpful votes
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2nd time purchasing here
October 14, 2021

Last purchase and it was my first was great… here I am again, probably be here again in the future

Date of experience: October 14, 2021
Pennsylvania
1 review
0 helpful votes
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Great Service
October 14, 2021

Ordering was breeze, loved being able to set up an installation appointment while ordering!

Date of experience: October 14, 2021
North Carolina
2 reviews
0 helpful votes
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Great products, better service.
October 14, 2021

Easy to use ordering system, fast delivery and fantastic Live Support team!

Date of experience: October 14, 2021
North Dakota
1 review
0 helpful votes
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Great winter tire package for Tesla
October 14, 2021

I was a little apprehensive ordering winter wheels and tires for a car (2020 Tesla M3P, with big brakes) that has quite a bit of confusing information online about fitment. Tire Rack didn't disappoint, they were spot on with info they provided. Thanks Tire Rack!

Date of experience: October 14, 2021
West Virginia
1 review
0 helpful votes
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Above and Beyond Expectations
October 14, 2021

Very quick and easy ordering without guesswork. And delivery was right on time!

Date of experience: October 14, 2021
Illinois
1 review
0 helpful votes
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Fast and Easy!
October 14, 2021

Easy to choose the tire I wanted by using others reviews and by researching the tire warranty. The shipping experience I was very pleased with.

Date of experience: October 14, 2021
New York
2 reviews
0 helpful votes
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Knowledgeable, affordable and quick!
October 14, 2021

Nice job! Easy to do, no pressure. I made a mistake in selecting one of the tires which was promptly corrected by a knowledgeable tirerack associate, which was great because I own a rare vehicle.

Date of experience: October 14, 2021
Massachusetts
1 review
0 helpful votes
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First time ordering
November 13, 2021

Online Appointment scheduling did not work had to call shop directly.

Date of experience: October 14, 2021
Colorado
1 review
0 helpful votes
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The website didn't load correctly on my iPhone. I had to do order about 4 times

Date of experience: October 14, 2021
Utah
2 reviews
0 helpful votes
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Good experience
November 13, 2021

Web site was kind of slow, but it was ok. My order was delivered promptly and it was a fair price.

Date of experience: October 13, 2021
California
1 review
0 helpful votes
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Best Tire Prices on the market
October 14, 2021

If your looking for competitive tire pricing look no further! Costco is the closest competitor to tire rack!

Date of experience: October 13, 2021
Colorado
1 review
0 helpful votes
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Quick and Easy
October 14, 2021

Quick and Easy to order and shipped right to my cabin

Date of experience: October 13, 2021
Maryland
2 reviews
0 helpful votes
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General Review
October 14, 2021

Tire rack selection, price and thorough product information make for a good buyer's experience

Date of experience: October 13, 2021
New Jersey
1 review
0 helpful votes
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My dealings with Tire Rack
October 14, 2021

I've gotten tires & wheels from Tire Rack several times and never had problems. This last time I thought they mounted two tires incorrectly. They were very accommodating trying to correct the problem, but then I finally realized I was the one making a mistake. I felt stupid and apologized. They were very gracious and understanding through the whole experience. Convenient, pleasant to deal with, prices seem fair - - what's not to recommend? Thanks Tire Rack - it's good doing business with you.

Date of experience: October 13, 2021
Arizona
1 review
0 helpful votes
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Thanks!
October 14, 2021

It was a great experience using tire rack! Thank you!

Date of experience: October 13, 2021
Colorado
1 review
0 helpful votes
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Best deal and easy. Great tires! They got the best reviews and that's what I was looking for.

Date of experience: October 13, 2021
Colorado
1 review
0 helpful votes
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Great price a little slow on delivery
October 14, 2021
Updated review

It's all ways a great experience, easy to do and a great price little slower on delivery than it use to be but still a great experience

Date of experience: October 13, 2021

Always use Tire Rack best price and quick delivery
September 24, 2019
Previous review

Always use Tire Rack best price and quick delivery

Date of experience: September 24, 2019
Hawaii
1 review
0 helpful votes
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Tire sent to Pepboys. They were very nice but did not have the tools or expertise to install the tire.

Date of experience: October 13, 2021