Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great selection, fast shipping, wide selection. Very thorough description of products.
Easy to use and simple to navigate! Highly recommend it
Wonderful to see a wide selection of rims in stock
Able to find, find a installer and schedule delivery and installation in short time. Tires will be delivered in 2 days and put on my vehicle by a local mobile tire crew who is partnered with Tirerack for a very reasonable installation fee.
Great, simple easy. Order came in 2 days. I ordered online and came 2 days later
Easily placed order. Received my tires the next day.
The Schedule service is not working.
I needed to order the tires, then separately schedule the service. The service location would not let me schedule until they received the tires - extending the time to get the tires.
Excellent shopping experience. Tire Rack is the only place to buy tires online. Easy to navigate website and a great support team if needed.
Quick, easy and always great prices! No hassle and always on time with competitive pricing.
Great service, good Communications, fast delivery.
The website was confusing about availability and delivery date on the specific tires I was considering, but customer service rep was very helpful and made the difference. Because of customer service rep I end up placing the order. Price and delivery time were as promised. More than that, tirerack.com using UPS instead of FedEx was the best option.
Other tire suppliers didn't have the 255/45/19 Vredestine winter tires I ordered for 2021 Tesla Y LR, and delivery time was much longer than what tirerack promised and honored. Tires have been manufactured in 2021 during weeks 30-32, a nice assurance they are not too old.
Great variety of light truck tires (for towing/highway) for research and view photos especially the customer testimonies.
When I Hydro-plained last week in my Ram 2500 4x4 diesel I decided it was time to replace the tires. Had been looking for a few months. Love the new tires!
Well done… pretty straightforward… quick, i liked the installer too
Shipping was fast. Rebates are easy to receive I will buy from tire rack again.
Site is easy to use and informative. Prices are competitive. Delivery was extremely fast.
Long time customer. Have always found Tire Rack an easy choice, that's why I'm a long time customer
It was simple and easy. The delivery is fast. There's a lot of products to choose from.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

