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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,867 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Great service, super fast shipping!
November 2, 2021

Great selection, fast shipping, wide selection. Very thorough description of products.

Date of experience: November 2, 2021
Illinois
1 review
0 helpful votes
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Great service
November 2, 2021

Easy to use and simple to navigate! Highly recommend it

Date of experience: November 2, 2021
Delaware
1 review
0 helpful votes
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Great selection and rapid delivery
November 2, 2021

Wonderful to see a wide selection of rims in stock

Date of experience: November 2, 2021
Kansas
1 review
0 helpful votes
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Bradley Tirerack order
November 2, 2021

Able to find, find a installer and schedule delivery and installation in short time. Tires will be delivered in 2 days and put on my vehicle by a local mobile tire crew who is partnered with Tirerack for a very reasonable installation fee.

Date of experience: November 2, 2021
Virginia
1 review
0 helpful votes
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Great, simple easy. Order came in 2 days. I ordered online and came 2 days later

Date of experience: November 2, 2021
Alabama
1 review
0 helpful votes
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Good experience
November 2, 2021

Easily placed order. Received my tires the next day.

Date of experience: November 2, 2021
Wisconsin
1 review
0 helpful votes
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Fast & efficient
December 2, 2021

The Schedule service is not working.
I needed to order the tires, then separately schedule the service. The service location would not let me schedule until they received the tires - extending the time to get the tires.

Date of experience: November 2, 2021
Pennsylvania
1 review
0 helpful votes
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Fast,
November 2, 2021

Decent price, very fast delivery plus it was free.

Date of experience: November 2, 2021
Florida
1 review
0 helpful votes
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Great to do business with
November 2, 2021

Excellent shopping experience. Tire Rack is the only place to buy tires online. Easy to navigate website and a great support team if needed.

Date of experience: November 2, 2021
Maryland
1 review
0 helpful votes
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Repeat Customer
November 2, 2021

Quick, easy and always great prices! No hassle and always on time with competitive pricing.

Date of experience: November 2, 2021
Michigan
1 review
0 helpful votes
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Great place to shop and purchase.
November 2, 2021

Great service, good Communications, fast delivery.

Date of experience: November 2, 2021
Indiana
1 review
0 helpful votes
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Fast delivery
November 2, 2021

The website was confusing about availability and delivery date on the specific tires I was considering, but customer service rep was very helpful and made the difference. Because of customer service rep I end up placing the order. Price and delivery time were as promised. More than that, tirerack.com using UPS instead of FedEx was the best option.

Other tire suppliers didn't have the 255/45/19 Vredestine winter tires I ordered for 2021 Tesla Y LR, and delivery time was much longer than what tirerack promised and honored. Tires have been manufactured in 2021 during weeks 30-32, a nice assurance they are not too old.

Date of experience: November 2, 2021
Delaware
1 review
0 helpful votes
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I found what I was looking for!
November 2, 2021

Great variety of light truck tires (for towing/highway) for research and view photos especially the customer testimonies.
When I Hydro-plained last week in my Ram 2500 4x4 diesel I decided it was time to replace the tires. Had been looking for a few months. Love the new tires!

Date of experience: November 2, 2021
Canada
1 review
0 helpful votes
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Impressive experience
November 2, 2021

Well done… pretty straightforward… quick, i liked the installer too

Date of experience: November 2, 2021
District of Columbia
1 review
0 helpful votes
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Fast delivery
November 2, 2021

Shipping was fast. Rebates are easy to receive I will buy from tire rack again.

Date of experience: November 2, 2021
Connecticut
1 review
0 helpful votes
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Very satisfied
November 2, 2021

Site is easy to use and informative. Prices are competitive. Delivery was extremely fast.

Date of experience: November 2, 2021
California
1 review
0 helpful votes
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Will purchase again
November 2, 2021

So far great prices and selection!
Easy fast online process.

Date of experience: November 2, 2021
Massachusetts
1 review
0 helpful votes
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Long time customer..
November 2, 2021

Long time customer. Have always found Tire Rack an easy choice, that's why I'm a long time customer

Date of experience: November 2, 2021
Pennsylvania
1 review
0 helpful votes
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Pirelli snow tire
November 2, 2021

Very easy ordering process and easy site to navigate.

Date of experience: November 2, 2021
California
1 review
0 helpful votes
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Prompt delivery
November 2, 2021

It was simple and easy. The delivery is fast. There's a lot of products to choose from.

Date of experience: November 1, 2021