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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Easy, fast, efficient - as expected and continue to receive excellent service from TireRack
Fast and easy to order. Great what you should expect from a business
Great website / service as always!
Thank you!
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Quick and straightforward.
Tires arrived as expected. No issues
Easy to follow website layout, pages load quickly and product descriptions and availability are very easy to read and understand.
Products arrived with extra packaging for protection. Appointment for tire install is in a few days and I will update after I've had a chance to use and test the rims.
Everything was smooth. Fast shipping. Great website showing customer reviews and Tirerack reviews.
Very easy and accommodating even a better price than discount tire! Awesome job you guys thank you
Free shipping, easy website, no hidden costs, great value!
Good prices and service will definitely buy again.
I ordered winter wheel/tire package on Sunday, and they were delivered to my house on Tuesday. That's pretty fast. Have since installed them on my Tesla M3 with no problems. Everything exactly as advertised. Thank you.
Third set of tires I have ordered from tire rack. Last set was banded together so tight the bead was distorted and was difficult to install. Hopefully they have improved method.
Ordering on the internet was soo easy, and the service for installation was awesome! Friendly and fast!
Easy ordering. Customer service was great answering my questions by email.
Great price, quick delivery, beautiful wheels. Definitely recommend
There are many tire choices in stock, with a clear description. It is easier to shop for what you need and not compromise on what the local dealer has.
We live in Hawaii and almost nobody will ship to us --and if we buy here, it's $$$. I was so pleased to find Tire Rack who shipped us rims --there was a charge but it was less than a hundred bucks. For the price of 1 rim of the same quality here in Hawaii, I got 4! I'm forever a fan --thank you Tire Rack!
A couple of issues on the order entry that needs to be corrected as it was frustrating.
We love Tire Rack and only buy our tires through them
Thank you, always a pleasure for many years. Here's to many more in the future.
I see one total price before I place my order. Then I see another price of $100 plus after I'm sent to complete my order.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

