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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,759
shipping
28,723
quality
29,283
This company responds to reviews on average within 1 day

Instant Feedback

529,955 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Easy, fast, efficient
October 31, 2021

Easy, fast, efficient - as expected and continue to receive excellent service from TireRack

Date of experience: October 31, 2021
Massachusetts
1 review
0 helpful votes
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Dyson
October 31, 2021

Fast and easy to order. Great what you should expect from a business

Date of experience: October 31, 2021
California
1 review
0 helpful votes
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Great website / service as always!
Thank you!
————////

Date of experience: October 31, 2021
Ohio
1 review
0 helpful votes
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Quick and straightforward.
October 31, 2021

Quick and straightforward.
Tires arrived as expected. No issues

Date of experience: October 31, 2021
Vermont
1 review
0 helpful votes
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Initial impressions are great
October 31, 2021

Easy to follow website layout, pages load quickly and product descriptions and availability are very easy to read and understand.

Products arrived with extra packaging for protection. Appointment for tire install is in a few days and I will update after I've had a chance to use and test the rims.

Date of experience: October 31, 2021
Virginia
1 review
0 helpful votes
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Great, fast service
October 31, 2021

Everything was smooth. Fast shipping. Great website showing customer reviews and Tirerack reviews.

Date of experience: October 31, 2021
Colorado
1 review
0 helpful votes
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Best way to buy tires
October 31, 2021

Very easy and accommodating even a better price than discount tire! Awesome job you guys thank you

Date of experience: October 31, 2021
Ohio
1 review
0 helpful votes
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Great value, no hidden costs!
October 31, 2021

Free shipping, easy website, no hidden costs, great value!

Date of experience: October 31, 2021
Pennsylvania
1 review
0 helpful votes
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Great service
October 31, 2021

Good prices and service will definitely buy again.

Date of experience: October 31, 2021
Florida
2 reviews
0 helpful votes
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Great Shopping Experience so far delivered on time

Date of experience: October 31, 2021
Wisconsin
1 review
0 helpful votes
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Good Overall Buying Experience
October 31, 2021

I ordered winter wheel/tire package on Sunday, and they were delivered to my house on Tuesday. That's pretty fast. Have since installed them on my Tesla M3 with no problems. Everything exactly as advertised. Thank you.

Date of experience: October 31, 2021
Florida
1 review
0 helpful votes
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Pirelli scorpion verde
October 31, 2021

Third set of tires I have ordered from tire rack. Last set was banded together so tight the bead was distorted and was difficult to install. Hopefully they have improved method.

Date of experience: October 31, 2021
Indiana
1 review
0 helpful votes
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Awesome service and tires!
October 31, 2021

Ordering on the internet was soo easy, and the service for installation was awesome! Friendly and fast!

Date of experience: October 31, 2021
Georgia
1 review
0 helpful votes
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Great experience
October 31, 2021

Easy ordering. Customer service was great answering my questions by email.

Date of experience: October 31, 2021
New Jersey
1 review
0 helpful votes
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Great price, quick delivery, beautiful wheels. Definitely recommend

Date of experience: October 31, 2021
Vermont
1 review
0 helpful votes
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Great price and fast delievery
October 31, 2021

There are many tire choices in stock, with a clear description. It is easier to shop for what you need and not compromise on what the local dealer has.

Date of experience: October 31, 2021
Hawaii
2 reviews
0 helpful votes
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LOVE our new rims!
October 31, 2021

We live in Hawaii and almost nobody will ship to us --and if we buy here, it's $$$. I was so pleased to find Tire Rack who shipped us rims --there was a charge but it was less than a hundred bucks. For the price of 1 rim of the same quality here in Hawaii, I got 4! I'm forever a fan --thank you Tire Rack!

Date of experience: October 30, 2021
California
1 review
0 helpful votes
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Returning Customer
October 31, 2021
Updated review

A couple of issues on the order entry that needs to be corrected as it was frustrating.

Date of experience: October 30, 2021

We love Tire Rack and only buy our tires through them
November 30, 2019
Previous review

We love Tire Rack and only buy our tires through them

Date of experience: November 30, 2019
Kentucky
1 review
0 helpful votes
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Why didn't I get the bags sooner..
October 31, 2021

Thank you, always a pleasure for many years. Here's to many more in the future.

Date of experience: October 30, 2021
Delaware
1 review
0 helpful votes
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Returning Customer.
October 31, 2021

I see one total price before I place my order. Then I see another price of $100 plus after I'm sent to complete my order.

Date of experience: October 30, 2021