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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,824
shipping
28,788
quality
29,348
This company responds to reviews on average within 1 day

Instant Feedback

530,780 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Great experience
November 13, 2021

Great prices, great website, great service! Tirerack has a much bigger selection than Les Shwab, TiresPus, or any of the other national chains. The only thing TireRack could do better is to have the delivery service ring the doorbell to let you know your tires have been delivered. If it wasn't for a text from TireRack, my tires might have sat in the driveway all night and possibly been stolen.

Date of experience: November 13, 2021
Colorado
1 review
0 helpful votes
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Ross was very helpful. Every purchase I have made with Tire Rack, I consult with a technician either online or the phone. Always get good advise.

Date of experience: November 13, 2021
Texas
1 review
0 helpful votes
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Easy
November 13, 2021

Easy to use. Good selection of preferred installers.

Date of experience: November 13, 2021
Virginia
1 review
0 helpful votes
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Efficient & easy. Found the compatible units very quickly

Date of experience: November 13, 2021
Ohio
2 reviews
0 helpful votes
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Great place to buy tires!
November 13, 2021

Used Tirerack in the past. Great web site, even better company! Keep up the good work.

Date of experience: November 13, 2021
New Jersey
1 review
0 helpful votes
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The Rubber Meets the Road!
November 13, 2021
Updated review

Fast, efficient, accurate, great informational tire details to educate consumer. Competitive pricing.

No pain, no disappointments. Everything is as stated. Would not buy elsewhere.

Date of experience: November 13, 2021

Great!
May 16, 2020
Previous review

Great!

Date of experience: May 16, 2020
Vermont
1 review
0 helpful votes
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Excellent
November 13, 2021

Easy with many choices and brands. Friend ordered from your site and was happy also

Date of experience: November 13, 2021
Florida
1 review
0 helpful votes
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Tire Rack delivers good value
November 13, 2021
Updated review

Easy. Identify vehicle, identify relevant tire, price tire, locate installer, price, and order. Only thing that could be better is faster delivery, but 3 days aint bad.
Installer didn't honor the price.

Date of experience: November 13, 2021

Easy
November 13, 2021
Previous review

Easy. Looked up vehicle, identified relevant tire, got price, identified local installer, got price, and then ordered. Only thing better would have been delivery within 48-hrs, but 3-days ain't bad.

Date of experience: November 13, 2021
New Jersey
1 review
0 helpful votes
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Excellent service as always
November 13, 2021
Updated review

Web site easy to use. Pleasure to view tire choices.

Date of experience: November 13, 2021

Easy ordering hope all is well on delivery
July 23, 2020
Previous review

Easy ordering hope all is well on delivery.

Date of experience: July 22, 2020
New York
1 review
0 helpful votes
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Fantastic
November 13, 2021

Fantastic company to order what i need for my car. Thank you

Date of experience: November 13, 2021
Texas
1 review
0 helpful votes
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Quick Delivery
November 13, 2021

Easy to use, could fine what I was looking for with the search engine.

Date of experience: November 13, 2021
Ohio
1 review
0 helpful votes
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Pick One
November 13, 2021

Have ordered from Tire Rack in the past. First online experience simple and quick!

Date of experience: November 13, 2021
Ohio
1 review
0 helpful votes
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If your local tire shop doesn't have it... tire rack does
November 13, 2021
Updated review

Always quick and easy. Really like the tire selection that I can't get locally.

Date of experience: November 13, 2021

Quick and easy
October 3, 2020
Previous review

Quick and easy. Very helpful they show you places that can mount you tires and their price.

Date of experience: October 3, 2020
South Carolina
1 review
0 helpful votes
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A Good Experience
November 13, 2021

Excellent, as usual plus the required fifty characters

Date of experience: November 12, 2021
Minnesota
1 review
0 helpful votes
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Outstanding!
November 13, 2021

The order process with smooth as it should be, and the customer service was top notch!

Date of experience: November 12, 2021
New York
2 reviews
0 helpful votes
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Happy Camper!
November 13, 2021

Always a pleasure, and always reassuring to speak with a tech before placing an order to finalize any options or resolve any questions.

Date of experience: November 12, 2021
California
1 review
0 helpful votes
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Great as always
November 12, 2021

Always pleased with my Tire Rack experience. Great people in Customer Service to help.

Date of experience: November 12, 2021
New Jersey
1 review
0 helpful votes
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Reorder
November 12, 2021
Updated review

Good search features. Always quick and easy. This is probably the eighth or ninth set of tires I have purchased from Tire Rack

Date of experience: November 12, 2021

ALWAYS A GOOD EXPERIENCE
October 28, 2020
Previous review

ALWAYS A GOOD EXPERIENCE

Date of experience: October 27, 2020
Tennessee
1 review
0 helpful votes
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Tires are not as wide
November 12, 2021

Easy to select item.The tires were not as wide as the ones that they replaced.

Date of experience: November 12, 2021
Louisiana
1 review
0 helpful votes
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Quick and great service!
November 12, 2021

Great product info on tires for my vehicle. And the tires were in stock.

Date of experience: November 12, 2021