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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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This has always been a trusted and informative site.
Call center wait time is too long, ordered on website
Fast delliverly, website easy to use loved it. Will do business with them again. I give them 10 stars
Slick, complete website interface makes tire buying and shipping a great experience.
Intuitive and informative site where i could easily buy tires. They were shipped on time to a friendly facility.
So far great service! Easy to order and free shipping.
Easy to find the tire size needed and compare different brands. Fast delivery and service.
Fast and easy to find what I needed and then check out.
Very satisfied with the overall process and the price
If you use the back button it makes you start over. That's frustrating.
I have used tire rake in the past. I like the site and the ease of using the tools. But the affim use was v. poor. I was approved but could not use@ time of closing the purchase. Very disapointed, and yes affirm did approve me.
Quick and convenient, good selection, easy to checkout, shipping very fast
Great choices and love the compare feature! I needed to change my tires ASAP for the winter as my treads are really bad in the front. I couldn't afford a 1 time payment and the option to pay with affirm really closed the deal.
I plan to buy more tires for my other cars absolutely!
Gil on chat was great. I'm a repeat customer and you guys continue to impress.
Always the best, easiest and most competitive way to shop for tires
Good morning,
My mechanic shared 2 of the 4 new tires "balanced well", but 2 needed 4.25 oz of weight. I'm not sure that is good/right.
Good web site... easy to use. Great selection, good pricing, reviews help a lot, very fast shipping, make it an easy choice.
Customer service helped me realize that I never finished doing my my order
As full service as a website can be, good job. I will definitely be back when I need tires again. I would recommend tirerack to anyone. Please don't change a thing.
It was great! Had a long wait to speak to an agent but it was worth it. Oscar was super helpful and helped me select the correct tires.
Easy to buy! Very competitive price and wide range of options to pick from
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.