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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Thanks for discount! Fast shipping and great confirmation.
Easy to see everything and good details. Local stores could not provided the services required and they were nothing extraordinary.
Always a great price and tires delivered to my installer right on time, every time.
I received speedy delivery even during the holidays.
From the moment that I selected my tires and made payment to them arriving at Firestone for installation, everything was as smooth as silk!
I found is very easy to shop so very great full this company exists I will recommend to anyone.
So easy to navigate but just take more time to do the orders but great site I will recommend thanks
Tire was easy to find in multiple ways--search by model of car or by size or by brand.
Prices are better than most other places, reviews are good but ramped to great when I can sort by my make or model of vehicle or see when someone actually has some miles on their tires. Overall site navigation is stellar.
Fast, Convenient, liked easy to find installer feature
Very good easy find talked to a sales rep for fitment assured a guaranteed fit perfect.the installer Firestone terrible did not have the proper equipment and or qualified staff to do a simple tire installation on powered coated rims and the size was a problem for them also? Called around Tires Plus no problem took care of it no scratches on the rims A+
Very good easy find talked to a sales rep for fitment assured a guaranteed fit perfect
I knew what tires I was looking for. Tire Rack had then in stock for a competitive price. It turns out there was a rebate that was easy to do online. Shipping went well. Pretty fast. There you have it. A good experience.
The website is easy to use! And the shipping is super quick too!
Unbelievable price and delivery time. Tire Rack is amazing!
If i really get my tires by tomorrow, then this deserves 6 stars
Quick and easy online ordering and pickup at distribution center
I specifically asked if I could buy a bigger tire and wheel and I ended up with a smaller set up when I wanted a larger witch I thought I paid for
Back and forth
Hard to put package together
Got the tires in 2 days at the best price. They were the only store with them all In stock.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

