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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Previous experience with FedEx shipping was a nightmare and costed me a novice championship. DO NOT USE FEDEX EVER AGAIN…. Please
UPS does wonderfully
This review is more about the ordering/shopping as I have not installed the tires yet, but everything else was on point 👉
Pretty straightforward ordering process!
Most reputable online tire shop, but their selection can be a bit limited for some sizes.
Ive tried several brands on my 2019 RAM. I love these Sumitomos. I'm about to find out if TR backs their road hazard program.
Always use Tirerack, the process is so quick and easy and always have the best selection with the most reviews.
Great customer service, everything showed up well packaged and damage free.
Trouble free, no problems, prompt delivery. Good info and reviews to help make tire selection. Previous order plus many prior orders.
I've purchased many sets of tires from TireRack and never have had any problems. The tires are promptly delivered to my house then when I have time I take them to local installer to have them mounted. In this case I'm purchasing the Winter/Snow tires early before they are sold out and will take them closer to CA winter (Nov/Dec) and have them installed. Previous purchases I've had them delivered to my goto installer who calls me to schedule installation mounting. Completely hassle free. Couldn't ask for better arrangement.
Easy experience in the past, great tires at a great price that are hard to find tires.
Website easy to navigate. Order always shipped and arrived promptly.
Fast easy checkout, great prices and flexible payment methods
Good quality, tires, tire prices good, three arrived in on a Tuesday the fourth tire arrived on a Thursday had an appointment to have them installed on Saturday. So all in all very good experience and good timing thank you.
Good option of choosing tires by quality and price
Had a tire blowout. Been dealing with tire race for years
Great options for EV wheels as we move into the fall/winter season
It was simple to find the tires that work for me, and love the free road hazard protection.
I feel I wasted $80 for studying the studs were very generic. I'm going to have to take them out and put new ones in wouldn't recommend studying from tire rack ever again!
I've order from tire agent and they take a few weeks to deliver
Found TireRack All Season grand touring comparative tire test, which helped me find a better tire than what I had planned to buy. Within 4 days the tires were at my installer. AND... there was an instant rebate as a surprise bonus!
Always easy to shop, and the new comparison of grand touring all-season tires was very helpful for picking the most suitable tire for our region.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

