On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Well these tires were 130.99 like 20 days ago-- cause i researched this already. Now today they are 135.99... idk what the difference is between 20 days ago or less..
Great tire options and prices. Vast amount of information on each tire is provided. Just wish the pickup sites would be closer.
Items that I could select were not available finding out only after going through the entire process to check out.
I bought winter tires, steel rims and wheel covers five years ago for my car. I put them on myself before winter and take them off in the spring. Just put the winters on last weekend and, of course, lost a wheel cover in a couple days. I emailed Tire Rack asking how I can buy a replacement. Within thirty minutes I had a confirmation email indicating they were sending me a replacement for free. Had it the next day! I won't go anywhere else but Tire Rack for tires ever after service like that!
Easy, professional, awesome service. Personal concern was exceptional.
Thank you, I will buy again!
It was a good and user friendly experience and the free delivery is awesome!
Quick, easy and great selection, and the wheel order included lugnuts and hubcentric rings for all the wheels. Something which costs extra at every other retailer, even when THEY'RE prices are higher than Tire Rack's.
Easy and you can compare brands. The price was right. The reviews were good. So I decided to give them a try.
It's always been a great experience otherwise I would be dealing with someone else
Did receive my tires on said date! And was pleased! Will purchase from tire rack directly, moving forward!
Shop got the tires in 2 days, other major websites estimated 5-7 days for shipping.
Website was functional and easy to use. I received my tires in good condition and within about 2-weeks from ordering online... AND I'm overseas getting into the holiday season.
Great live customer service, and the price is reasonable
Was able to find what I was looking for easily, came exactly when they said they would
I would like to say it was the best way to order but my first order they were going to ship me 2 mounted and 2 tires an sensors. Not what I was looking for. I had to call back and cancel.
Great price and fast shipping. Tire shop installation wasn't great; the failed to program the TPMS sensors, but that's not ToreRack's fault.
Great website, helped me calculate tire and rim size so I could resize with confidence. Even calculate offset and hub.
Easy to shop various tires. Easy to find an installer. Great follow up by staff to ensure I had picked the right sizes since they were not the standard size for my car. Will definitely consider buying here next time too.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members