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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Using Tire Rack was quick and easy. The only problem was a delivery one day later than originally given. On the delivery day the tires were supposed to be delivered by noon but arrived after 4 pm. i had to go to the installer three times before they had the tires and could install them.
Using Tire Rack was quick and easy.
Easy-peasy. Ordered from my living room. Waited a few days. Drove my car to Jiffy Lube who was the recommended installer. They put them on and I paid $78 for the privilege. Drove home. See y'all in another three years!
Excellent service by tire rack. Would recommend everytime
Great prices and fast delivery! Online ordering made it super easy. A great selection of products of interest. I didn't realize that you can buy wheels at Tire Rack as well. I will definitively be shopping with them again in the future.
Shopped every online store imaginable for the best price on a certain pair of KYB shock absorbers. Imagine my surprise when Tire Rack not only had them in stock but beat the price of every other site and free shipping was included on my purchase. What's more, I chose Affirm financing and completed my order with no money down!
Saved me $800 and was easy. Hope the shipping is as efficient.
First time I have a Claim for road hazard damage. Purchasing experience is great. Now lets see how the claim process works.
I use this website as my primary information tool to research and purchase tires. The website provides thorough examination of tires on the market.
It was hard to find the size tire I was looking for
Easy order process. The tire were delivered on time to the tire shop. The tire shop installed the tires.
Thanks for discount! Fast shipping and great confirmation.
Easy to see everything and good details. Local stores could not provided the services required and they were nothing extraordinary.
Always a great price and tires delivered to my installer right on time, every time.
I received speedy delivery even during the holidays.
From the moment that I selected my tires and made payment to them arriving at Firestone for installation, everything was as smooth as silk!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

