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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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The site is easy to navigate and makes buying tires very convenient
Easy to find info and help with decision of tire choice. I also liked you can compare costs for installers in your area. There was a sizable difference in price for the same service. My installer was half the cost of others and did an awesome job installing, balancing the tires and right on time for my scheduled appointment.
Easy to find what I am looking for. Very fast delivery, just what I needed.
Get prices and easy to use interface. I have ordered online before and look forward to opting for the install service. I got to use my favorite local shop!
Quick and easy. I immediately found the tire I needed, and ordering it was a breeze.
Web site easy to navigate. Easy to find the tire size I want and plenty of selections available
Very straight forward and simple. Love the installer options.
Very good price and easy website to follow.
I purchased a set of tires from Tire Rack back in 03/21.
I was very pleased with the research performed by the company to allow we customers to compare, and make a more informed decision about our final selection.
Another benefit was the little thought about two year tire protection program that comes complimentary from Tire Rack with each purchase.
Well, unfortunately, I've had to do a claim to replace a damaged tire. The claim was handled, quickly, and a reimbursement check is on the way.
Thank you Tire Rack
Easy shopping on your site plus free and quick delivery.
Painless ordering process, very fast delivery, competitive price. Only problem was item I purchased was not compatible with the vehicle I bought it for.
Fast and easy access for process. Can find the same product I have previously purchase.
Simple and easy process for purchasing.
Quick and easy process from TireRack
I like the "compare" function on your website. It makes it easy to do just that.
Easy, convenient information locations.
Great selection tools and visuals. George via Chat kept me from selecting wheels/tires that would not have worked on my truck and guided me to better choices. I was able to ask for him again in a later Chat to have him double-check me and make sure I had what I needed before I checked out. Great shopping experience!
I had to research the tire my self because the firs time i called the sales person did not even try to help me. The second time i called i hade the tire info so it went a little better.
Quick. Easy. Plenty of info to help make a purchase.
Great fast shipping and good tires. Very pleased with tires and experience.
Selection was easy once I keyed make and model of my car.
Shopping was easy and convenient. Credit was offered with an incentive of $200.
Easy to navigate site and have exactly what I needed.
Received wrong size rim. Rim size was supposed to be 16"× 7", but I received a
16"× 8". My correct size and color finish is not Expected to be available until March 2022!
Easy to find what I was looking for
Excellent, fast and easy... Thank You
Bob de la cruz….
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for giving us the opportunity to make this right when we reached out to you. Providing an excellent customer experience is of utmost importance so we appreciate you bringing this situation to our attention. Please don’t hesitate to get in touch should you have any additional questions or concerns.