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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,706
shipping
28,670
quality
29,230
This company responds to reviews on average within 1 day

Instant Feedback

528,804 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Easy and convenient
December 10, 2021

The site is easy to navigate and makes buying tires very convenient

Date of experience: December 10, 2021
New York
1 review
0 helpful votes
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Awesome way to buy tires.
December 10, 2021

Easy to find info and help with decision of tire choice. I also liked you can compare costs for installers in your area. There was a sizable difference in price for the same service. My installer was half the cost of others and did an awesome job installing, balancing the tires and right on time for my scheduled appointment.

Date of experience: December 10, 2021
Idaho
1 review
0 helpful votes
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Fast delivery
December 10, 2021

Easy to find what I am looking for. Very fast delivery, just what I needed.

Date of experience: December 10, 2021
Connecticut
1 review
0 helpful votes
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Great customer service!
December 10, 2021

Get prices and easy to use interface. I have ordered online before and look forward to opting for the install service. I got to use my favorite local shop!

Date of experience: December 10, 2021
Maine
1 review
0 helpful votes
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Excellent service.
December 10, 2021

Quick and easy. I immediately found the tire I needed, and ordering it was a breeze.

Date of experience: December 10, 2021
Pennsylvania
1 review
0 helpful votes
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Web site easy to navigate. Easy to find the tire size I want and plenty of selections available

Date of experience: December 10, 2021
Florida
1 review
0 helpful votes
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Very quick service
December 10, 2021
Updated review

Very straight forward and simple. Love the installer options.

Date of experience: December 10, 2021

Very good price and easy website to follow
February 2, 2020
Previous review

Very good price and easy website to follow.

Date of experience: February 2, 2020
Florida
1 review
0 helpful votes
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One benefit of using Tire Rack
December 10, 2021
Updated review

I purchased a set of tires from Tire Rack back in 03/21.
I was very pleased with the research performed by the company to allow we customers to compare, and make a more informed decision about our final selection.
Another benefit was the little thought about two year tire protection program that comes complimentary from Tire Rack with each purchase.
Well, unfortunately, I've had to do a claim to replace a damaged tire. The claim was handled, quickly, and a reimbursement check is on the way.
Thank you Tire Rack

Date of experience: December 10, 2021

Easy shopping on your site plus free and quick delivery
March 1, 2021
Previous review

Easy shopping on your site plus free and quick delivery.

Date of experience: March 1, 2021
Illinois
1 review
0 helpful votes
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Painless ordering process, very fast delivery, competitive price. Only problem was item I purchased was not compatible with the vehicle I bought it for.

Date of experience: December 10, 2021
New York
1 review
0 helpful votes
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Best place to order tires
December 10, 2021
Updated review

Fast and easy access for process. Can find the same product I have previously purchase.

Date of experience: December 10, 2021

Simple and easy process for purchasing
December 5, 2021
Previous review

Simple and easy process for purchasing.

Date of experience: December 5, 2021

Quick and easy process from TireRack
April 12, 2021
Previous review

Quick and easy process from TireRack

Date of experience: April 12, 2021
Washington
1 review
0 helpful votes
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Good stuff
December 10, 2021
Updated review

I like the "compare" function on your website. It makes it easy to do just that.

Date of experience: December 10, 2021

Easy, convenient information locations
July 5, 2021
Previous review

Easy, convenient information locations.

Date of experience: July 4, 2021
Idaho
1 review
0 helpful votes
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Great selection tools and visuals. George via Chat kept me from selecting wheels/tires that would not have worked on my truck and guided me to better choices. I was able to ask for him again in a later Chat to have him double-check me and make sure I had what I needed before I checked out. Great shopping experience!

Date of experience: December 10, 2021
Mississippi
1 review
0 helpful votes
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Room to do better
December 10, 2021

I had to research the tire my self because the firs time i called the sales person did not even try to help me. The second time i called i hade the tire info so it went a little better.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Toyota 86
December 10, 2021

Quick. Easy. Plenty of info to help make a purchase.

Date of experience: December 10, 2021
Illinois
1 review
0 helpful votes
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What you pay for
December 10, 2021

Great fast shipping and good tires. Very pleased with tires and experience.

Date of experience: December 10, 2021
District of Columbia
1 review
0 helpful votes
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Good products in a timely manner
December 10, 2021

Selection was easy once I keyed make and model of my car.

Date of experience: December 10, 2021
Kansas
1 review
0 helpful votes
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Assurance WeatherReady are the best
December 10, 2021

Shopping was easy and convenient. Credit was offered with an incentive of $200.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Easy to navigate site and have exactly what I needed.

Date of experience: December 9, 2021
Maryland
1 review
0 helpful votes
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So dissappointed!
January 9, 2022
Updated review

Received wrong size rim. Rim size was supposed to be 16"× 7", but I received a
16"× 8". My correct size and color finish is not Expected to be available until March 2022!

Date of experience: December 9, 2021
Albert K. TireRack Rep
over a year old

Thank you for giving us the opportunity to make this right when we reached out to you. Providing an excellent customer experience is of utmost importance so we appreciate you bringing this situation to our attention. Please don’t hesitate to get in touch should you have any additional questions or concerns.


Easy to find what I was looking for
December 4, 2021
Previous review

Easy to find what I was looking for

Date of experience: December 3, 2021
Philippines
1 review
0 helpful votes
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Donut tire - just as I expected
December 10, 2021

Excellent, fast and easy... Thank You

Bob de la cruz….

Date of experience: December 9, 2021