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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Just ordered more tires for my Cayenne. Fast and free shipping. 2 year warranty, which I used on another SUV in the past. Great service. What's not to love?
Tires were on sale which made them very reasonable. Delivered on time to Discount Tire and installation smooth and priced as advertised
Easy to order and schedule installation... transparency on costs is appreciated
Purchased wheel and tire package in the past. Very simple process and delivery next day. Hard to beat that! And great pricing too.
Purchased a winter tire and wheel package. Great pricing and very fast shipping to my home. The only gripe I have which is not the fault of Tire Rack, is my local Toyota dealership quoted me an additional one hour labor to program the TPMS. I felt this was highway robbery given I have my vehicle serviced there often. So, I chose not to pay it and will now take it elsewhere. Was not aware of TPMS needed to be programmed.
Purchase came with clear instructions. Tires were delivered to a nearby installer around the date expected. Tires were of great quality
I really do appreciate the sales and service folks you have. They're always knowledgeable, helpful, and friendly. I just finished an order with Brax (x-4979) and he continued the great service trend.
Great selection of tires as well! I have to order tires for my wife's Jeep next and I'll be ordering with you again.
The first shop I went to said this would be 275. I told them I found it lower by about 100 dollars! They said they do price matching. When they went to this website and saw the price 172, they said sorry, that is below our cost, so we can't match it. I don't know how they do it, but that is a great deal!
I have always tried to shop around for tires and Tire Rack has consistently been a better deal than any other store. Saving a few bucks by picking up myself is always a bonus.
Best service I have ever had. So easy to file a claim and take care of reordering the tire. Never will buy tires from anyone else.
Thank you
Basically a bait and switch scam as far as I'm concerned - however I need this specific tire NOW so am ordering from TR again. For the next set, that may not be the case!
Clunky 'free' credit card offer did not process same day - waste of a credit check - very frustrating
Always a pleasure using the application and finding great deals while comparing tires and wheels. Ease of scheduling and can see what they will look like on your vehicle prior to purchase.
Love the ease and efficiency of this service! They are the best! Highly recommend!
One item not noted was the rims I got with the snow tires used different lug nuts, which were provided, but makes changing from winter to summer rims and tires take care to use the right lug nuts.
I haven't had any problems with any of the tires. Im replacing this tire because I had had it for 4 years. And I bought them with you guys.
I needed to order new tires for a family member who lives in a different state. Using Tire Rack was super easy to purchase the tires and set up an appointment for installation.
Love the road hazard protection, trouble has a way of finding me often. Tire rack makes it easy and all better especially with their included road hazard protection.
Last time I purchased tires and wheels completely installed, which was great because as soon as they came in, I put them on the car. Happy client.
Good selection and easy to order on line. Great simple website.
From the website to the store for installation was flawless. We received notifications when the tires shipped and when they arrived at the store. We were able to schedule the time to bring our car in. The pricing was transparent and the app was easy to use. We even got a two year puncture warranty that was included in our purchase. All of this for $100 less than Discount Tire offered us. We are beyond satisfied! Thank you
I order a lot of tires from Tire Rack and I am generally pleased with the customer service and the Road Hazard Protection, which I have used often living in the city!
I've been ordering from Tire Rack for over 10 years and I have no reason to go anywhere else. Good price, fast delivery, excellent customer service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for sharing your feedback, [Customer Name]. We understand rebates can sometimes feel confusing, and we truly appreciate you letting us know about your experience and a member of our team will be reaching out.