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From the business
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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It has been great to buy good quality tires. As long as they they are not overpriced, I will to buy to shop as needed. It is convinent to do it on line and use local installations
Easy and simple great love it well return and i dont know what else to say but yeah
Easy and quick as my friend recommended but I bought from you 3 different sets of rims and he received also the wheels bolts and in my boxes I didn't receive them, why?
Easy and quick as my friend recommended
Good information. Good service good installer ………………………………..
Very informative, hope the tires get here on time. Thanks.
Excellent always with tire rack. Very reliable service.
I'm glad the software pointed out I originally wasn't purchasing the required run flat tires. But the prices, oh my God, the prices!
I love the service. The turn around time was awesome.
Long time mulitple car and mulitple sets of tire purchaser... I value the comparative analysis allowing seamless comparsion (and when I lived closer, going to SB to have them installed!. I truly hope that Discount Tire acquiring does not affect this platform!
Easy to find and order the correct size and model of tires. Combined with delivery to my installer
The tire was as sold as advertised -- but weather caused a delivery delay
Great tire info, but should be clearer FAQs on more things, such as what happens once the tires are delivered to the dealer, what the TPMS charge is for, and all other installation costs.
Easy Shopping and selection. No worries if you think you ordered wrong they will check to make sure your tires are compatible with your vehicle.
I am a repeat and satisfied customer and look forward to trying the hazard insurance (I've never done this before)
This is the second time I have ordered from Tire Rack and the process was easy to find what I needed and a place to have my tires installed.
Huge selection of tire sizes none of my local big tire stores carried. Prices were amazing and the free 2 year road Hazzard sealed the deal. I recieved tires in 3 days and they look even better in person. Thank you tire rack.com
Shipped next day, tracking was accurate and installer easy to reach and work with
A little bit high on prices would've love to have some sort of discount and not have to sign up for a credit card. But I need the tires
Very good service. Answered any of the questions I had and reached out to make sure I got the right items.
Cooper Lima helped me with all of my questions
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you soon to see what we can do to make this right.