Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordering online is easy. The tires I need are always in stock
Having the Tire Rack and customer reviews is very helpful.
Very easy and convenient, you could give notes to a lot of other online shopping pages!
Easy to order, have the tires I want. Delivered the next day. Very easy, smooth process.
Quick and easy…. Thanks... Great customer service will order from here again!
Quick and easy, customer service was excellent and the warehouse was close and easily accessible.
Had items in stock. Extremely quick shipping, will use again.
The quality of the website's use interface was outstanding when compared to other tire providers. Made ordering and checking out effectively feasible.
It arrived sooner than expected! ******* ******* *******
Easy to navigate around website site was easy to navigate
Should have arrived Tuesday. Arrived late Thursday. I had to reschedule installat appointment. I apreciate the information and ability to compare tires
So far so good. We will see if I get my item. I did receive my tire, happy with my purchase. I only needed 1 because I had ordered the same tires from another company, and the other company had only 3 tires. The price at Tire Rack was much higher. But they did have the item in stock.
Will be putting these tires on very soon but I can tell they will do the job!
First time user. Awesome experience and was very easy to use.
Love to see the wheels on my truck before placing the order with the configuration screen.
Always easy! Bought 3 other sets and always easy to order.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

