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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,690
shipping
28,654
quality
29,214
This company responds to reviews on average within 1 day

Instant Feedback

528,572 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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SATISFIED 100%
December 28, 2021

No problems & quick, will continue using your service going forward

Date of experience: December 28, 2021
New York
1 review
0 helpful votes
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Awesome customer service
December 28, 2021

The online process was easy navigating to find products and check out!
The rep called and informed me that the tire was on backorder and offered me a different set that worked well with my vehicle.

Date of experience: December 28, 2021
Maryland
1 review
0 helpful votes
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Awesome service and Products Prices__=)
December 28, 2021

Thank you very helpful! Tire Rack has the competition" beat, super friendly service and knowledged team work is just no comparison -to the top*

Date of experience: December 28, 2021
Nevada
1 review
0 helpful votes
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Fast shipping great price
December 28, 2021

Great experience with lot of great customer support

Date of experience: December 28, 2021
Washington
1 review
0 helpful votes
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Good delivery time good price
December 28, 2021

Easy to use, good delivery time and good price. I will be back

Date of experience: December 28, 2021
New York
1 review
0 helpful votes
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A+++++
December 28, 2021

Easy to order and select the bes
T tire. Best service ever thanks

Date of experience: December 28, 2021
Illinois
1 review
0 helpful votes
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Any tire any time!
December 28, 2021

Buying tires from Tire Rack is easier than you think. Whether you use their tire match system or already know what you're looking for Tire Rack has any tire brand you're looking for.

Date of experience: December 28, 2021
Wyoming
1 review
0 helpful votes
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Return customer for snow tires-
December 28, 2021
Updated review

Easy to navigate site
shipped to me in WY so quickly!
Very impressed with the ease of the transaction.

Date of experience: December 28, 2021

Easy peasy
November 28, 2020
Previous review

Easy peasy

Date of experience: November 28, 2020
Maryland
1 review
0 helpful votes
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Able to compare tires and see the test results. Video of tires test results helped alot to eliminate other tires. This was new product and video testing was not available but viewing other tires helped.

Date of experience: December 28, 2021
Nebraska
1 review
0 helpful votes
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Happy with purchase
December 28, 2021

Always have an easy and fast experience ordering tires from Tire Rack. Thanks!

Date of experience: December 27, 2021
Iowa
2 reviews
0 helpful votes
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Great service as usual from Tirerack!
December 28, 2021

Have always had great fast accurate service from TireRack

Date of experience: December 27, 2021
Kansas
1 review
0 helpful votes
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I have purchased my tires through TireRack for years now with the exception of one time and I fully regretted it. I love the ease of finding the right tire and know I made a sound choice based on the reviews provided.

Date of experience: December 27, 2021
New York
1 review
0 helpful votes
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Easy to use
Will be waiting for your two day delivery

Date of experience: December 27, 2021
Pennsylvania
1 review
0 helpful votes
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Great service
December 28, 2021

Had to call when my credit card company declined the transaction because they thought it was fraud but customer service got it all straightened out quickly.

Date of experience: December 27, 2021
Pennsylvania
1 review
0 helpful votes
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The website is easy to navigate. The prices were reasonable.

Date of experience: December 27, 2021
New York
1 review
0 helpful votes
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Love Tirerack
December 28, 2021

Great place to order tires. Good package price.
Quick delivery.
Easy to talk to on the phone.

Date of experience: December 27, 2021
District of Columbia
1 review
0 helpful votes
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2018 Avalon Cross Climate 2 Dec 2021
December 27, 2021

Excellent phone support / advice, and easy discovery, review, rating, comparison, and purchase of tires and wheels on your site. Don't change a thing, you have it all pretty well dialed in.

Date of experience: December 27, 2021
Tennessee
1 review
0 helpful votes
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Good experience
December 27, 2021
Updated review

Ordering online is easy. The tires I need are always in stock

Date of experience: December 27, 2021

Easy ordering process
November 2, 2020
Previous review

Easy ordering process

Date of experience: November 2, 2020
North Dakota
1 review
0 helpful votes
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Goodyear Assurance Tires
December 27, 2021

Having the Tire Rack and customer reviews is very helpful.

Date of experience: December 27, 2021
Colorado
1 review
0 helpful votes
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Easy and convenient
December 27, 2021

Very easy and convenient, you could give notes to a lot of other online shopping pages!

Date of experience: December 27, 2021