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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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They always have what I need! Tire was delivered the day after I ordered it! Now that's service.
The chat person, I think his name is Julian answered all my questions.
If I do get the tire on Monday as stated, I will be extremely thankful and continue to go to Tire Rack for my tires.
Incredible. Had an issue with my credit card company repeatedly putting a hold on the purchase until I confirmed the charge. Tire Rack stayed in contact and held the order for multiple days until it cleared.
I believe this is the 5-6 set of tires I have purchased from you folks - always easy, fast, and a great price.
Tire rack always has a great selection
I always get my tires here because first time I purchased a set. My wife went with daughter and helped her take her girl scouts to camp. We had a van. She had it packed with girls and there things. She was almost there. 150 miles from home and her tire light came on. She pulled over and somehow a board with some nails and wire was in side of tire. The spare was original and because it stored underneath the van we didn't realize how bad rim was rusted. Some gentlemen helped her change it but told her she had better not use rim very far. They were 5 miles from campground. Because they had to travel later in day she ran to 3 different places and they wouldn't repair tire because hole to high up to be plugged. She went to get paperwork out of glove box to find tire size and saw that you offered the extra 2 year warranty. When she called your service agent says we can send you a new one or you can just go get one. Even though the Walmart there didn't have exact match they found one that would work. You guys had no problem at all with that and reimbursed us. You saved my wife the worry of carting grandkids and girl scouts about. Thank you
Fast, easy and reasonable prices on the tires I was looking for
Setting up the account and buy the tires I wanted was fast and easy
Tire Rack is so easy to use and you have all of the information available about any of the products. Shipping is always quick and on time.
You have always been amazing in every order I have made
Easy to compare & make the right choice for me. Shipping was fast, but the boxes the rims came in were different and misleading.
Very easy to navigate, road hazard protection, didn't have to go to tire shop to say they have to order tire
Very easy to search and find what I needed. Great product review's.
Easy to find what tires I wanted. Had them in stock and were reasonably priced. Only complaint I have is that the tires should be pulled and ready for you to pick up when tire rack says your order is ready to be picked up not wait til you arrive to pick them up. Sat in the parking lot for an hour waiting for them to pull tires.
Seems proper.
Tires were delivered more promptly than I expected.
I have not mounted the tires yet, so I cannot say how good they are; but they do look good.
The app was easy to use to compare and order tires
Very informative website
Product reviews are great
Selection is huge
Outstanding. Easy online ordering.
Professional service.
Tire Rack has been a solid go-to for many years. Thank you!
Very easy to find my exact tires. I could put my make and model in, and it gave me all the options for my car! Super easy to shop!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

