Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,689
shipping
28,653
quality
29,213
This company responds to reviews on average within 1 day

Instant Feedback

528,554 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Linda F.
Unfollow Linda F.
Share Review
Report Review

Great Service
January 7, 2022

They always have what I need! Tire was delivered the day after I ordered it! Now that's service.

Date of experience: January 7, 2022
California
2 reviews
0 helpful votes
Follow Lisa U.
Unfollow Lisa U.
Share Review
Report Review

Loved the service
January 7, 2022

The chat person, I think his name is Julian answered all my questions.
If I do get the tire on Monday as stated, I will be extremely thankful and continue to go to Tire Rack for my tires.

Date of experience: January 7, 2022
Colorado
0 reviews
0 helpful votes
Follow Graham V.
Unfollow Graham V.
Share Review
Report Review

Some fine tires
January 7, 2022

Incredible. Had an issue with my credit card company repeatedly putting a hold on the purchase until I confirmed the charge. Tire Rack stayed in contact and held the order for multiple days until it cleared.

Date of experience: January 7, 2022
Texas
1 review
0 helpful votes
Follow DAVID W.
Unfollow DAVID W.
Share Review
Report Review

Pirelli at Tire Rack
January 7, 2022

Brooke Gordon was helpful in getting a tire replaced.

Date of experience: January 7, 2022
Missouri
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Share Review
Report Review

Great service and price.
January 7, 2022

I believe this is the 5-6 set of tires I have purchased from you folks - always easy, fast, and a great price.

Date of experience: January 7, 2022
Maryland
1 review
0 helpful votes
Follow matt Y.
Unfollow matt Y.
Share Review
Report Review

Good service
January 7, 2022
Updated review

Easy to use website fast delivery and great prices

Date of experience: January 7, 2022

Tire rack always has a great selection
October 8, 2019
Previous review

Tire rack always has a great selection

Date of experience: October 8, 2019
Illinois
1 review
0 helpful votes
Follow Maris W.
Unfollow Maris W.
Share Review
Report Review

Repeat Customer
January 7, 2022

Very user friendly! No issues whatsoever. Always dependable!

Date of experience: January 7, 2022
New York
1 review
0 helpful votes
Follow Kenneth C.
Unfollow Kenneth C.
Share Review
Report Review

I like the extra 2 year warranty
January 7, 2022

I always get my tires here because first time I purchased a set. My wife went with daughter and helped her take her girl scouts to camp. We had a van. She had it packed with girls and there things. She was almost there. 150 miles from home and her tire light came on. She pulled over and somehow a board with some nails and wire was in side of tire. The spare was original and because it stored underneath the van we didn't realize how bad rim was rusted. Some gentlemen helped her change it but told her she had better not use rim very far. They were 5 miles from campground. Because they had to travel later in day she ran to 3 different places and they wouldn't repair tire because hole to high up to be plugged. She went to get paperwork out of glove box to find tire size and saw that you offered the extra 2 year warranty. When she called your service agent says we can send you a new one or you can just go get one. Even though the Walmart there didn't have exact match they found one that would work. You guys had no problem at all with that and reimbursed us. You saved my wife the worry of carting grandkids and girl scouts about. Thank you

Date of experience: January 7, 2022
Missouri
1 review
0 helpful votes
Follow Richard A.
Unfollow Richard A.
Share Review
Report Review

Continental Extreme Contact DWS 06 PLUS
January 7, 2022
Updated review

Fast, easy and reasonable prices on the tires I was looking for

Date of experience: January 7, 2022

Setting up the account and buy the tires I wanted was...
October 27, 2020
Previous review

Setting up the account and buy the tires I wanted was fast and easy

Date of experience: October 27, 2020
Washington
2 reviews
0 helpful votes
Follow Arthur J.
Unfollow Arthur J.
Share Review
Report Review

Tire Rack was outstanding as always
January 7, 2022
Updated review

Tire Rack is so easy to use and you have all of the information available about any of the products. Shipping is always quick and on time.

Date of experience: January 7, 2022

You have always been amazing in every order I have...
June 2, 2020
Previous review

You have always been amazing in every order I have made

Date of experience: June 2, 2020
Vermont
1 review
0 helpful votes
Follow Nathaniel F.
Unfollow Nathaniel F.
Share Review
Report Review

Fast Shipping
January 7, 2022
Updated review

Easy to compare & make the right choice for me. Shipping was fast, but the boxes the rims came in were different and misleading.

Date of experience: January 7, 2022

Quick and easy
September 4, 2020
Previous review

Quick and easy

Date of experience: September 4, 2020
New Mexico
1 review
0 helpful votes
Follow Joe O.
Unfollow Joe O.
Share Review
Report Review

2 yrs free road hazard YEAH
January 7, 2022

Very easy to navigate, road hazard protection, didn't have to go to tire shop to say they have to order tire

Date of experience: January 7, 2022
New Jersey
1 review
0 helpful votes
Follow Joseph E.
Unfollow Joseph E.
Share Review
Report Review

Great company
January 7, 2022
Updated review

Very easy to search and find what I needed. Great product review's.

Date of experience: January 7, 2022

Fast quick and easy
January 18, 2020
Previous review

Fast quick and easy

Date of experience: January 17, 2020
Indiana
1 review
0 helpful votes
Follow Richard V.
Unfollow Richard V.
Share Review
Report Review

Snow tires
January 7, 2022

Easy to find what tires I wanted. Had them in stock and were reasonably priced. Only complaint I have is that the tires should be pulled and ready for you to pick up when tire rack says your order is ready to be picked up not wait til you arrive to pick them up. Sat in the parking lot for an hour waiting for them to pull tires.

Date of experience: January 7, 2022
Wisconsin
1 review
0 helpful votes
Follow Eric I.
Unfollow Eric I.
Share Review
Report Review

Seems proper.

Tires were delivered more promptly than I expected.

I have not mounted the tires yet, so I cannot say how good they are; but they do look good.

Date of experience: January 6, 2022
Minnesota
1 review
0 helpful votes
Follow Melody R.
Unfollow Melody R.
Share Review
Report Review

New to tire rack
January 7, 2022

The app was easy to use to compare and order tires

Date of experience: January 6, 2022
Pennsylvania
1 review
0 helpful votes
Follow Richard U.
Unfollow Richard U.
Share Review
Report Review

Very informative website
Product reviews are great
Selection is huge

Date of experience: January 6, 2022
Florida
1 review
0 helpful votes
Follow Gerald J.
Unfollow Gerald J.
Share Review
Report Review

Happy shopper
January 7, 2022

Outstanding. Easy online ordering.
Professional service.

Date of experience: January 6, 2022
Massachusetts
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

Great Tires at a Great Price!
January 7, 2022

Tire Rack has been a solid go-to for many years. Thank you!

Date of experience: January 6, 2022
Pennsylvania
1 review
0 helpful votes
Follow Natalie I.
Unfollow Natalie I.
Share Review
Report Review

Great
January 7, 2022

Very easy to find my exact tires. I could put my make and model in, and it gave me all the options for my car! Super easy to shop!

Date of experience: January 6, 2022