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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,737
shipping
28,701
quality
29,261
This company responds to reviews on average within 1 day

Instant Feedback

529,345 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Amazing
January 25, 2022

Nice and easy. Super convenient. Will use again.

Extra characters to fill number quota

Date of experience: January 25, 2022
California
1 review
0 helpful votes
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Very pleased
January 25, 2022

Quick find competitive pricing! Ease of ordering and quality product.

Date of experience: January 25, 2022
New Jersey
2 reviews
0 helpful votes
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Best price and service
January 25, 2022

Easy, fair price, good payment options and very good customer service

Date of experience: January 25, 2022
New York
1 review
0 helpful votes
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Review
January 25, 2022
Updated review

Very good and easy, good choices and ease of purchase. CHoices were great too

Date of experience: January 25, 2022

Very good and easy
January 19, 2022
Previous review

Very good and easy

Date of experience: January 19, 2022

Excellent site!
December 5, 2019
Previous review

Excellent site!

Date of experience: December 5, 2019
Kentucky
1 review
0 helpful votes
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First Time User - Highly Impressed
January 25, 2022

I'm a first time user, but this won't be my last time, I'm sure. The site is easy to navigate and the prices are incredible. I was amazed that the FREE delivery took only two days. What else could I ask for?

Date of experience: January 25, 2022
Ohio
1 review
0 helpful votes
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Happy guy
January 25, 2022

Easy process and available stock. Will do business here again when needed.

Date of experience: January 25, 2022
Illinois
1 review
0 helpful votes
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Replacement tire
January 25, 2022
Updated review

I was going to buy my tire at a local shop, but after a few calls I found no one had the tire in stock. I received the tire from Tire Rack in less than 24 hours. Now. I can take the new tire and the bad tire/rim to any shop and not have to wait for them to order a tire for me.

Date of experience: January 25, 2022

I had to try several times before your site would let...
October 13, 2021
Previous review

I had to try several times before your site would let me complete my order

Date of experience: October 13, 2021
California
1 review
0 helpful votes
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Corvette Tires
January 25, 2022

Straight forward process. Great price for the right product.

Date of experience: January 25, 2022
New York
1 review
0 helpful votes
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Quick Delivery Quality Product
January 25, 2022

Quick and easy. Feels comfortable making decisions without professionals input.

Date of experience: January 25, 2022
California
2 reviews
0 helpful votes
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The delivery of four new tires the next days was very quick, and the installer that was recommended did a very good job.

Date of experience: January 25, 2022
Massachusetts
1 review
0 helpful votes
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Great customer service A+ on my book
January 25, 2022

Website useful input and chat service was helpful... will order more for other vehicles.

Date of experience: January 25, 2022
New York
1 review
0 helpful votes
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Quick Tires
January 25, 2022

It was easy and convenient. The tires arrived ahead of schedule with free delivery. I paid the same price for the tires that was available elsewhere but they were out of stock.

Date of experience: January 25, 2022
Pennsylvania
1 review
0 helpful votes
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Terrible customer service
February 24, 2022

Literally the worst customer service ever!

I placed an order for four tires last night got a call that only one is in stock, and that could be like that up to 90days. So we found a replacement tire that was a few dollars more, and then I was told due to paying with PayPal, I had to cancel my order and then reorder. I offered to pay the difference via CC and was told that was not possible as it needed to be the exact total. I then asked is there was a tire at the same price point, and of course, it was a no.

So I asked would it be possible to discount the tires, and your rep Jared Freely, said, " I can't discount them just because you want me 2," which is bull$#*!. I tried everything I could to pay the difference, and instead of saying, "our site said they were available, and now they are not; yes, I can help you out, he was just a $#*!.

So thank you for nothing!

Date of experience: January 25, 2022
Albert K. — TireRack Rep
over a year old

We're sorry to hear that your experience could have been better. A member of our team reached out to you to see how we can improve your experience. Should you change your mind about the accommodation we offered, please don’t hesitate to get in touch with the customer service representative who has been assisting you.

Texas
1 review
0 helpful votes
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Good experience as per normal
January 25, 2022

Love tire rack for reviews and tire comparisons! Wil buy again!

Date of experience: January 25, 2022
Wisconsin
1 review
0 helpful votes
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Happy & satisfied customer!
January 25, 2022

Found what I needed in less than 5 minutes. Thank you!

Date of experience: January 25, 2022
Virginia
2 reviews
0 helpful votes
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At a tire dealer, or a repair shop, the consumer is restricted to what the vendor is pushing, or has in inventory. Tire Rack gives me the opportunity to sit at home, in comfort and study what is for sale, the benefits, qualities and prices of each tire. Best of all, I get to read the experiences and opinions of other tire buyers.

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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Great parts and dependable shipping
January 25, 2022
Updated review

Great parts and fast shipping.
I'm a repeat customer.

Date of experience: January 25, 2022

Shop confidently on TireRack.com
December 21, 2020
Previous review

Shop confidently on TireRack.com

Date of experience: December 21, 2020
Texas
1 review
0 helpful votes
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Found via google search
January 25, 2022

You have the product that I am looking for. I found Tire rack among the results of a Goggle search for companies which carried the items that I needed.

Date of experience: January 25, 2022
Connecticut
1 review
0 helpful votes
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Amazing as always!
January 25, 2022
Updated review

Always a pleasure working with tire rack, lowest prices, free shipping, free road hazard, and customer service is top notch!

Date of experience: January 25, 2022

Always prompt and polite!
May 2, 2021
Previous review

Always prompt and polite!

Date of experience: May 2, 2021
Texas
1 review
0 helpful votes
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Great tire and wheel package
January 25, 2022

You guys sent me a wheel and tire package when I lived in Jackson, Wy. I loved the michilen latitude x-ice, but the wheels degraded fairly quickly, but I knew at the time that they probably would, because I recieved a call from your salesman before they put the tires on telling me those wheels would not last up in Jackson! That call is why I trust your business integrity over anyone else! And yes, It was just as easy to find and order this time as it was before.

Date of experience: January 25, 2022