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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,798
shipping
28,762
quality
29,322
This company responds to reviews on average within 1 day

Instant Feedback

530,464 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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William's review
March 11, 2022

Second time getting tires from Tire Rack. Great price and availability!

William

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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Great Convenience
March 11, 2022

The process was super easy and fast. I was amazed at the simplicity of the whole process.

Date of experience: March 10, 2022
Michigan
1 review
0 helpful votes
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PRE-PRODUCTION VEHICLE TESTING
March 11, 2022

I WORK FOR A MAJOR MANUFACTURER - AND ITS CHEAPER BETTER TO ORDER TIRES DIRECTLY FROM YOU FOR OUR FUTURE/CONCEPT/PRE-PRODUCTION VEHICLES...

Date of experience: March 10, 2022
Florida
1 review
0 helpful votes
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Purchasing through Tire Rack.
March 11, 2022

1st time user and so far so good. Chose tires, chose installer and paid. Hoping for a good and positive outcome in this voyage but it was good to this point. Tires arrived at the chosen installer approximately four days after the order was placed and the shipping occurred. I can't speak to the quality of the tire (though it is a name brand) as they have not been mounted on the vehicle as yet. Hoping this will do the trick as far as road noise of the tires I am replacing.

Date of experience: March 10, 2022
Minnesota
1 review
0 helpful votes
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Sprinter
March 10, 2022
Updated review

Best option for my sprinter 3500 van that we want little worries

Date of experience: March 10, 2022

Great research
October 23, 2019
Previous review

Great research

Date of experience: October 22, 2019
North Carolina
1 review
0 helpful votes
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Great service, Great products
March 10, 2022

The prices here are second to none, great service, great products, great prices, and great customer service!
A+++++++++

Date of experience: March 10, 2022
Oklahoma
1 review
0 helpful votes
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Great
March 10, 2022

Good prices and in stock will buy all future tires here

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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Highly Recommend!
March 10, 2022

Site makes it very easy to find the right product for your car. Lots of information to read & research so you know what you are getting. Super quick shipping with an extensive network of installers makes the process super easy!

Date of experience: March 10, 2022
California
1 review
0 helpful votes
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Good prices
March 10, 2022

Good so far, fast delivery
I have always had a good price and delivery is fast. I also like that you can chose what tire you want and see what the reviews are on that tire.

Date of experience: March 10, 2022
Georgia
1 review
0 helpful votes
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Great
March 10, 2022
Updated review

Everything went fast and I got the tires literally the next day I'm happy as can be I feel like I could drive my car forever no dings no scratches they came perfect

Date of experience: March 10, 2022

Good just a lot of questions
March 4, 2022
Previous review

Good just a lot of questions

Date of experience: March 4, 2022
Arkansas
1 review
0 helpful votes
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Custom wheels
March 10, 2022

Very helpful good customer service quick and close to my home

Date of experience: March 10, 2022
New York
1 review
0 helpful votes
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Super Service
March 10, 2022
Updated review

Super Fast Shipping, like next day service. Tires are great value and have been very good on the car so far. Best site for tires in my own humbled opinion.

Date of experience: March 10, 2022

As always quick and super easy
October 4, 2020
Previous review

As always quick and super easy

Date of experience: October 3, 2020
Pennsylvania
1 review
0 helpful votes
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Experience
March 10, 2022

Easy ordering, price was right and delivery was really fast. P

Date of experience: March 10, 2022
Oregon
2 reviews
0 helpful votes
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GREAT!
March 10, 2022

Great website... user friendly. Compared prices... better than most... highly recommend

Date of experience: March 10, 2022
Tennessee
1 review
0 helpful votes
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Great tire selection, outstanding customer service

Date of experience: March 10, 2022
Massachusetts
1 review
0 helpful votes
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Streamlined experience
March 10, 2022

Great process for comparing and selecting options.

Date of experience: March 10, 2022
Florida
2 reviews
0 helpful votes
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Good selections of wheels and fast delivery and nothing was missing or damaged, balanced good no issues

Date of experience: March 10, 2022
South Carolina
1 review
0 helpful votes
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Excellent experience
March 10, 2022

Fast, efficient - shipping was fast, installation was the next day, without waiting.

Date of experience: March 10, 2022
Texas
1 review
0 helpful votes
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Warranty claim
March 10, 2022
Updated review

Warranty claim process and location is not very easy.

Date of experience: March 10, 2022

Thanks, perfect
February 2, 2022
Previous review

Thanks, perfect.

Date of experience: February 2, 2022

Great, thanks
August 20, 2020
Previous review

Great, thanks

Date of experience: August 20, 2020
Arizona
1 review
0 helpful votes
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The Apple Store of Tires!
March 10, 2022

Just like the Apple Store; it was easy and pleasurable to spend $. Web site is excellent, ordering, shipping to a local installer and assuring that we got what we ordered was all most professionally done. Great experience!

Date of experience: March 10, 2022