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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Second time getting tires from Tire Rack. Great price and availability!
William
The process was super easy and fast. I was amazed at the simplicity of the whole process.
I WORK FOR A MAJOR MANUFACTURER - AND ITS CHEAPER BETTER TO ORDER TIRES DIRECTLY FROM YOU FOR OUR FUTURE/CONCEPT/PRE-PRODUCTION VEHICLES...
1st time user and so far so good. Chose tires, chose installer and paid. Hoping for a good and positive outcome in this voyage but it was good to this point. Tires arrived at the chosen installer approximately four days after the order was placed and the shipping occurred. I can't speak to the quality of the tire (though it is a name brand) as they have not been mounted on the vehicle as yet. Hoping this will do the trick as far as road noise of the tires I am replacing.
Best option for my sprinter 3500 van that we want little worries
The prices here are second to none, great service, great products, great prices, and great customer service!
A+++++++++
Good prices and in stock will buy all future tires here
Site makes it very easy to find the right product for your car. Lots of information to read & research so you know what you are getting. Super quick shipping with an extensive network of installers makes the process super easy!
Good so far, fast delivery
I have always had a good price and delivery is fast. I also like that you can chose what tire you want and see what the reviews are on that tire.
Everything went fast and I got the tires literally the next day I'm happy as can be I feel like I could drive my car forever no dings no scratches they came perfect
Very helpful good customer service quick and close to my home
Super Fast Shipping, like next day service. Tires are great value and have been very good on the car so far. Best site for tires in my own humbled opinion.
Easy ordering, price was right and delivery was really fast. P
Great tire selection, outstanding customer service
Great process for comparing and selecting options.
Fast, efficient - shipping was fast, installation was the next day, without waiting.
Just like the Apple Store; it was easy and pleasurable to spend $. Web site is excellent, ordering, shipping to a local installer and assuring that we got what we ordered was all most professionally done. Great experience!
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

