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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,828
shipping
28,792
quality
29,352
This company responds to reviews on average within 1 day

Instant Feedback

530,940 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Experience
March 23, 2022

It was easy to order. The order arrived when it said it would. It was easy to have the tires shipped to where I was going to have them installed. It was easy to track the packages.

Date of experience: March 23, 2022
Missouri
1 review
0 helpful votes
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Great tires at a great price
March 23, 2022

Super easy to find what I was looking for when no local dealers could get them and they got here faster than I expected.

Date of experience: March 23, 2022
New York
2 reviews
0 helpful votes
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Easy to use. Quick delivery……………………………………………………………

Date of experience: March 23, 2022
Massachusetts
1 review
0 helpful votes
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Tesla tires
March 23, 2022

Quick, easy. Was seamless,
Would use again. Thank you.

Date of experience: March 23, 2022
North Carolina
1 review
0 helpful votes
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Easy transaction
March 23, 2022
Updated review

It is very easy, to get the right tire, for your car.

Date of experience: March 23, 2022

It would be much easier and faster, if I could have...
February 15, 2020
Previous review

It would be much easier and faster, if I could have just made a reorder, or order again, on a previous order that is in my history.

Date of experience: February 14, 2020
Texas
1 review
0 helpful votes
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Great price and service
March 23, 2022

An Excellent online tire shopping experience including quick informative online chat

Date of experience: March 23, 2022
Ohio
1 review
0 helpful votes
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First timer order, and it was outstanding. Kudos for the 2FA on the credit card transaction.

Date of experience: March 23, 2022
GB
2 reviews
0 helpful votes
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Impressive I would be buying more tires from Tire rack this is actually my second purchase

Date of experience: March 23, 2022
Massachusetts
1 review
0 helpful votes
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Second time ordering tires for the same car. I had the 2 tires delivered to a local Firestone for installation and things were perfect.

Date of experience: March 23, 2022
Georgia
1 review
0 helpful votes
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Extremely happy
March 23, 2022

Fast and convenient.
This is excellent service. The mechanic showed up, but the tires on. Knocked on the door said he was done. Left my property clean no mess. Thank you Tire rack hats off to them to the technician great job great communication the technician/mechanic and the store. I will continue to do business with Tire rack

Date of experience: March 23, 2022
Texas
1 review
0 helpful votes
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Great selection & fast delivery
March 23, 2022
Updated review

Great selection and customer service. Tires where reasonably priced for size needed.

Date of experience: March 23, 2022

Great selection
March 17, 2022
Previous review

Great selection

Date of experience: March 17, 2022
California
1 review
0 helpful votes
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My go to tire supplier
March 23, 2022
Updated review

I love Tire Rack! Been using them for years. Their delivery capability is impressive.

Date of experience: March 23, 2022

Good Deal
February 8, 2022
Previous review

The Tire Rack website is super easy to navigate. Prices are fair especially when you add the value of the 2 year warranty. I had to exercise the warranty just a few months ago when one tire bought from TR failed. Replacement process was relatively simple and straightforward. Reimbursement was no haggle and quick.

Date of experience: February 8, 2022

Always a pleasure ordering thru Tire Rack
November 1, 2021
Previous review

Always a pleasure ordering thru Tire Rack.

Date of experience: November 1, 2021

Great website
December 30, 2020
Previous review

Great website - easy to navigate - chat function works great also.

Date of experience: December 30, 2020
Illinois
1 review
0 helpful votes
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Michelin Pilot Sport 4s
March 23, 2022

Tire Rack is always my go to for tires because they have invested in testing and reviews for each tire they inventory, always spot on, quick delivery.

Date of experience: March 23, 2022
New Jersey
3 reviews
0 helpful votes
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THE RACK ROCKS!
March 23, 2022

Outstanding selections of products, and pricing. Customer Service second to none.

Date of experience: March 23, 2022
Pennsylvania
1 review
0 helpful votes
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Fast chat help
March 23, 2022

Good experiance with the chat, they were able to cancel my order asap when needed so i can place an order for tires in stock!

Date of experience: March 23, 2022
Florida
1 review
0 helpful votes
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Needed Good Tires Quickly
March 23, 2022

Quick, efficient, and thorough. I needed a set of Goodyear Performance tires quickly and Tire Rack made it happen -- Thanks.

Date of experience: March 23, 2022
Maryland
2 reviews
0 helpful votes
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Great service!
March 23, 2022

So Easy! Keep it up, Had the wheels and tires the next day!

Date of experience: March 23, 2022
New Jersey
1 review
0 helpful votes
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Great website
March 23, 2022
Updated review

Good experience and easy to purchase my tires from website

Date of experience: March 23, 2022

Good experience
March 17, 2022
Previous review

Good experience

Date of experience: March 17, 2022
Massachusetts
1 review
0 helpful votes
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Quick turnaround
March 23, 2022

I got a flat tire on a Tuesday. Placed my order on Wednesday. Everything I needed was delivered to my installer the next day and I was back up and running by Friday morning.

Date of experience: March 23, 2022
Virginia
1 review
0 helpful votes
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Quick and easy
March 23, 2022

Quick and easy! Detailed explanations of the features and the ease of finding real reviews is a plus!

Date of experience: March 22, 2022