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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,730
shipping
28,694
quality
29,254
This company responds to reviews on average within 1 day

Instant Feedback

529,197 reviews

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Wisconsin
1 review
0 helpful votes
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Always easy to order at tire rack and super standard delivery time.

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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The best hands down
May 5, 2022

Great app very easy to navigate customer service top of the line.

Date of experience: May 4, 2022
Massachusetts
1 review
0 helpful votes
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Great!
May 4, 2022

Great price, fast and easy! I saved a lot of money and appreciate the free shipping. Good value!

Date of experience: May 4, 2022
Tennessee
1 review
0 helpful votes
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They were prompt
May 4, 2022
Updated review

I used tire rack before it was convenient with high quality ordering process

Date of experience: May 4, 2022

Recommendation and choices were excellent
February 23, 2022
Previous review

Recommendation and choices were excellent

Date of experience: February 22, 2022
California
1 review
0 helpful votes
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Easy Transaction
June 3, 2022
Updated review

Disappointed that the four tires I purchased had different date codes (all manufactured within 3 months of each other). Two made in USA, two made in Canada. Customer service was good and they claim that it is pretty common to for the tires to have different date codes. I would probably purchase thru TireRack again.

Date of experience: May 4, 2022

Excellent selection, quality customer service
April 28, 2022
Previous review

Excellent selection, quality customer service

Date of experience: April 28, 2022
Massachusetts
1 review
0 helpful votes
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Easy and simple
May 4, 2022

Quick and easy. Very easy to navigate the website and find deals that work for me. Keep up the great work

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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Great experience... again
May 4, 2022

I only buy my tires from Tire Rack. Competitive prices and fast delivery.

Date of experience: May 4, 2022
New Jersey
1 review
0 helpful votes
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First time buyer
May 4, 2022

All good so far. Tires arrived at my mechanic quickly, with no issues. I held back one star since I need time to evaluate my tire decision.

Date of experience: May 4, 2022
Florida
2 reviews
0 helpful votes
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Happy tire buyer
May 4, 2022

Fast easy shopping service and knowledgeable staff

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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Quick shipping
May 4, 2022

Quick payment and shipping. Will check back once mounted

Date of experience: May 4, 2022
Florida
1 review
0 helpful votes
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Excellent
May 4, 2022
Updated review

I am a customer since the Eighties, always a good experience

Date of experience: May 4, 2022

Per usual, always a good experience
December 24, 2020
Previous review

Per usual, always a good experience

Date of experience: December 24, 2020
Canada
1 review
0 helpful votes
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Canada Intrnet Order
May 4, 2022
Updated review

Pretty straight forward to select and order - Border customs and provincial requirements all looked after - Arrived in 5 days - Txs

Date of experience: May 4, 2022

Pretty straight forward
May 4, 2022
Previous review

Pretty straight forward

Date of experience: May 4, 2022
Virginia
1 review
0 helpful votes
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Great Experience Overall
May 4, 2022

I purchased a set of Vredestein Pinza AT tires from Tire Rack based on the reviews and the price, which was comparable to or lower than similar tires that I could get locally. The purchasing experience was straight forward. I had the tires shipped directly to a local tire shop that was listed as a recommended installer on the Tire Rack web site. The tires arrived quickly (actually 3 days earlier than predicted). Installation was smooth.

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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Satisfied
May 4, 2022

Quick and easy when you know what you want and your price range.
A Great selection to choose from..

Date of experience: May 4, 2022
New Mexico
1 review
0 helpful votes
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Quick and Satisfactory
May 4, 2022

The process was quick, easy, and met my expectations.

Date of experience: May 4, 2022
Montana
2 reviews
0 helpful votes
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Tires shipped to house
May 4, 2022

Super easy and the tires I ordered showed up at my house the next day.

Date of experience: May 4, 2022
Maryland
1 review
0 helpful votes
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Easy ordering
May 4, 2022
Updated review

Easy transaction and the ability to ship to my service garage was amazing.

Date of experience: May 4, 2022

Fast delivery!
February 9, 2021
Previous review

Tires were easy to find on Tire Rack. Easy to place the order and a fast delivery.

Date of experience: February 9, 2021
Florida
2 reviews
0 helpful votes
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Tire Rack does it again!
May 4, 2022

Quick, easy. One of the best websites in the business.

Date of experience: May 4, 2022
New Jersey
1 review
0 helpful votes
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No problem
May 4, 2022

The tires option to select from good to ok quality brands.

Date of experience: May 4, 2022
New York
1 review
0 helpful votes
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EXCELLENT!
May 4, 2022

I have dealt almost exclusively with TIRERACK for the last 8 years. Tires show up in 2 - 3 days with no shipping. WAY AHEAD of buying locally
H Phillps

Date of experience: May 4, 2022