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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
TireRack Reviews Summary
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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HORRIBLE experience. Tire Rack's "Customer Service" was pathetic. The screwed up my order in multiple ways, several times. My tires were "delivered", but the installer never received them. Tire Rack "Customer Service" said it wasn't Tire Rack's fault, because you use a third-party delivery service. BS! Tire Rack CHOSE a third-party delivery service that apparently can't do the job properly (probably the cheapest available, in order to maximize your profits), so it IS your fault! My tires EVENTUALLY showed up, after me spending a total of over two hours on the phone with incompetent people. I will NEVER, EVER use Tire Rack again. Tire Rack should be ashamed of their "Customer Service" department -- it is abhorrent!
Thumbs up always!' Great selection for what ever needs you may have on car / truck tires. Always the first place I look and extremely fast shipping
Went smoothly. Got everything next day.
They guarantee it
Great web site, easy navigate, great financing options (Affirm) and better price than any of the competitors - inducing shipping, which was included and delivered within a few days.
Easy to find and good pricing, the variety of styles that you can find what you want for sure.
Always good to me, will use again as always. Keep up the good work
Customer support was very helpful. Always had a great experience purchasing from Tire Rack.
You have always had the tires I need and always at the lowest price. Thank you!<
Always have what I'm looking for a low price, plus free Shipping and next day delivery, I won't buy from anyone else.
Easy, quick, and efficient! It could not have been easier. I made a mistake and ordered the incorrect tire. They called me, helped me pick the correct one, and it arrived the next day. Fantastic customer service.
Easy and convenient, order was filled correctly and shipped fast. The overall process was seemless and pleasant. Highly recommend and will continue to do business.
I have purchased from Tire Rack multiple times and have always had a great experience.
I have purchased tires and wheels several times before. The fact that I always return is my best recommendation.
I have purchased tires and tire packages from you before. I always receive quality services and products.
I have used Tire Rack a few times and have always had a good experience
Quick and easy, great selection of tires and had the ones I wanted in stock! V
Great selection and price. The ordering process was easy. They delivered my order on time without any delays or issues. I would definitely order from Tire Rack again.
Made it very easy the hole process was simple and quick I will use tire rack for many more future purchase
Great price, wished all 4 were delivered at the same time but it worked out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so very sorry for the frustration this might have caused. Every little bit of feedback we receive helps us to improve the tire buying process, so we appreciate you reaching out! We will document your feedback for review. We remain available if you have any further questions or concerns.