Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ease of use of website, tires in stock. Ordered and had delivered to a local Discount tire. Plus the price was slightly lower online. Thanks for your prompt delivery.
There was an issue with the cart, could not proceed to next step, pop-up said the tires I selected were not run-flat even though they were. I had to "save for later" then put them in the cart from there. Other than that, Tire Rack is my go to hassle free tire store!
I have started to only buy tires from TireRack. It the reviews and options being available, it was easy. Else, not many can offer the variety of run flats at the prices offered.
Excellent, but higher than several others. Delivery was perfect
Super easy! And the process couldnt be easier. Had mobile installation and made it the easiest experience ever!
Everything about them is top notch, Went above and beyond to fulfill my needs,
Great shipping great service great follow up for road hazard insurance
Four sets of tires and now some struts. All great and arrive quickly. It would be hard to beat TireRack.
The go to store for wheels and tires. Good shipping time, excellent product.
Great selection and aid in choosing the right tires for my care.
Say to find the tires that were available for my Lexus-
Great service on first order. Returning for second set of tires. Hope they are good.
Great site. Very easy to navigate. Hope I like the tires!
Very easy and convenient. I appreciate you and all you do
I've been a Tirerack customer form many years now. I appreciate the quality, product selection and ease of use for online shopping! The test videos and customer review section is extremely helpful with making a purchasing choice. We have recommended many people to Tirerack through the years.
This was a simple process to research selection and purchase
Lots of useful comparison information. Started with the assumption I'd get Michelin Sport summer tire, but ended with Continental. $300 less and very similar ratings.
Once again, my order was processed in a timely manner and delivered on time.
I am angry that you DEFAULT to shipping the tires to some installer rather than to me. You tricked me that way in the past, which resulted in me making frantic phone calls to you to stop this. I suggest that there should be NO default; the buyer should SELECT where he/she wants the product(s) shipped.
Great site. Great service. There is nothing like side by side comparison.
The web site was easy to use. Saved money versus shopping at the local tire shops. Had the installers come to me. They were professional, nice guys and were done in less than 45 minutes.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

