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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,689
shipping
28,653
quality
29,213
This company responds to reviews on average within 1 day

Instant Feedback

528,477 reviews

We monitor reviews for authenticity

Washington
2 reviews
0 helpful votes
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Ease of use, fast shipping
May 9, 2022

Ease of use of website, tires in stock. Ordered and had delivered to a local Discount tire. Plus the price was slightly lower online. Thanks for your prompt delivery.

Date of experience: May 8, 2022
California
1 review
0 helpful votes
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Another satisfying transaction with Tire Rack
May 8, 2022
Updated review

There was an issue with the cart, could not proceed to next step, pop-up said the tires I selected were not run-flat even though they were. I had to "save for later" then put them in the cart from there. Other than that, Tire Rack is my go to hassle free tire store!

Date of experience: May 8, 2022

Always quick and easy with Tire Rack
May 13, 2020
Previous review

Always quick and easy with Tire Rack

Date of experience: May 13, 2020
California
1 review
0 helpful votes
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Great experience with Runflats
May 8, 2022

I have started to only buy tires from TireRack. It the reviews and options being available, it was easy. Else, not many can offer the variety of run flats at the prices offered.

Date of experience: May 8, 2022
Georgia
1 review
0 helpful votes
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Great service, but could have gotten better price
May 8, 2022
Updated review

Excellent, but higher than several others. Delivery was perfect

Date of experience: May 8, 2022

Sometimes confusing
May 2, 2022
Previous review

Sometimes confusing

Date of experience: May 2, 2022
Rhode Island
1 review
0 helpful votes
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Tires are amazing!
May 8, 2022

Super easy! And the process couldnt be easier. Had mobile installation and made it the easiest experience ever!

Date of experience: May 8, 2022
New York
2 reviews
1 helpful vote
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They are awesome
May 8, 2022

Everything about them is top notch, Went above and beyond to fulfill my needs,

Date of experience: May 8, 2022
New York
1 review
0 helpful votes
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Tire rack great service
May 8, 2022

Great shipping great service great follow up for road hazard insurance

Date of experience: May 8, 2022
Michigan
1 review
0 helpful votes
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Tire Rack Rocks..
May 8, 2022

Four sets of tires and now some struts. All great and arrive quickly. It would be hard to beat TireRack.

Date of experience: May 8, 2022
Delaware
1 review
0 helpful votes
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Pleased
May 8, 2022

The go to store for wheels and tires. Good shipping time, excellent product.

Date of experience: May 8, 2022
Virginia
1 review
0 helpful votes
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Great tires
May 8, 2022

Great selection and aid in choosing the right tires for my care.

Date of experience: May 8, 2022
Colorado
1 review
0 helpful votes
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Lexus snow tires.
May 8, 2022
Updated review

Say to find the tires that were available for my Lexus-

Date of experience: May 8, 2022

No Problem
May 8, 2022
Previous review

No Problem

Date of experience: May 8, 2022
New York
1 review
0 helpful votes
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Summer tires after snows
May 8, 2022
Updated review

Great service on first order. Returning for second set of tires. Hope they are good.

Date of experience: May 8, 2022

First time purchase.
September 29, 2021
Previous review

Great site. Very easy to navigate. Hope I like the tires!

Date of experience: September 29, 2021
Tennessee
1 review
0 helpful votes
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Easy Peasy
May 8, 2022

Very easy and convenient. I appreciate you and all you do

Date of experience: May 8, 2022
Illinois
1 review
0 helpful votes
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Returning satisfied customer!
May 8, 2022

I've been a Tirerack customer form many years now. I appreciate the quality, product selection and ease of use for online shopping! The test videos and customer review section is extremely helpful with making a purchasing choice. We have recommended many people to Tirerack through the years.

Date of experience: May 8, 2022
Delaware
2 reviews
0 helpful votes
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Great experience
May 8, 2022

This was a simple process to research selection and purchase

Date of experience: May 8, 2022
New York
1 review
0 helpful votes
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Return Customer
May 8, 2022
Updated review

Lots of useful comparison information. Started with the assumption I'd get Michelin Sport summer tire, but ended with Continental. $300 less and very similar ratings.

Date of experience: May 8, 2022

Website seems a little slow
August 24, 2021
Previous review

Website seems a little slow

Date of experience: August 24, 2021
Maryland
1 review
0 helpful votes
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Easy to do business with!
May 8, 2022
Updated review

Once again, my order was processed in a timely manner and delivered on time.

Date of experience: May 8, 2022

No comment
April 28, 2022
Previous review

No comment

Date of experience: April 28, 2022
Pennsylvania
1 review
0 helpful votes
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Stupid Default Shipping Option
June 7, 2022
Updated review

I am angry that you DEFAULT to shipping the tires to some installer rather than to me. You tricked me that way in the past, which resulted in me making frantic phone calls to you to stop this. I suggest that there should be NO default; the buyer should SELECT where he/she wants the product(s) shipped.

Date of experience: May 8, 2022

It was OK
April 5, 2020
Previous review

It was OK

Date of experience: March 6, 2020
New York
1 review
0 helpful votes
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Tire Rack is exceptional.
May 8, 2022

Great site. Great service. There is nothing like side by side comparison.

Date of experience: May 8, 2022
Virginia
1 review
0 helpful votes
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Piece of cake
May 7, 2022
Updated review

The web site was easy to use. Saved money versus shopping at the local tire shops. Had the installers come to me. They were professional, nice guys and were done in less than 45 minutes.

Date of experience: May 7, 2022

Easy to find the tires
May 1, 2022
Previous review

Easy to find the tires. The check-out not so easy

Date of experience: May 1, 2022