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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,701
shipping
28,665
quality
29,225
This company responds to reviews on average within 1 day

Instant Feedback

528,733 reviews

We monitor reviews for authenticity

Curacao
2 reviews
0 helpful votes
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Great tire
May 19, 2022

Very easy to navigate and find the exact tire I needed for my truck

Date of experience: May 19, 2022
California
1 review
0 helpful votes
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Review
May 19, 2022

Very easy to get information needed to make my tire choice and find an installer.

Date of experience: May 19, 2022
Pennsylvania
1 review
0 helpful votes
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Rick
May 19, 2022

IT was as expected. I order the tires, you guys shipped them and I received them. What more can you ask for.

Date of experience: May 19, 2022
Georgia
1 review
0 helpful votes
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Quality Service
May 19, 2022

I was able to find exactly what I wanted and received my order in a very timely fashion.

Date of experience: May 19, 2022
Ohio
1 review
0 helpful votes
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Nice tire experience.
May 19, 2022

Thanks it was pretty easy to select what I wanted after selecting 4 different types of tires. The rating system was great! I wanted good wet traction rain/snow.

Date of experience: May 19, 2022
Illinois
1 review
0 helpful votes
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Mini cooper roadster
May 19, 2022

Shopping easy happy with tires to new to give info on tires

Date of experience: May 19, 2022
New York
1 review
0 helpful votes
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Gd teat tires best
May 19, 2022

Great site quick delivery love my tires great like to ride through oa snow

Date of experience: May 19, 2022
Maryland
2 reviews
0 helpful votes
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Always the way to go
May 19, 2022

Definitely an easy process with a huge selection of tires and other parts. Always quick to get my tires and have them sent to my mechanic of choice. I had my tires at the shop in 1 day!

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
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Super Easy!
May 19, 2022

Super easy! Love how convenient it was and how quickly we received our order!

Date of experience: May 19, 2022
Florida
1 review
0 helpful votes
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Awesome tire
May 19, 2022

Tire Rack is only my one stop shop for my vehicles.

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
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Real great service
May 19, 2022

Quick and Easy. They were able to deliver as stated next day and arrived.

Date of experience: May 19, 2022
Alabama
2 reviews
0 helpful votes
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On a Thursday, I bought a more expensive set of tires because their delivery date was next day (9am-12pm) versus weeks/months away. Around 5:30pm, tires still hadn't shown up. Tire Rack had to give them to the end of the business day (it was), then the next day before filing an investigation. I had paid via PayPal (and they had received the payment), but now they needed my credit card info for a reorder, if the tires were lost. Said the charge would be on their House Account and they wouldn't charge me for the reorder. Fortunately, the tires were delivered on Monday, but it'll be Friday before they can be installed. For my trouble, they gave me a $50 gift certificate. No offense, but I'd rather a $50 refund because it's not like I'll be buying more tires anytime soon or put mudflats on my MINI. Can't wait to feel my better ride this weekend.

Date of experience: May 19, 2022
Albert K. — TireRack Rep
over a year old

Thank you for taking the time to leave us a review and for sharing your thoughts. Every little bit of feedback we receive helps us to improve the tire buying process, so we appreciate you reaching out! We will document your feedback for review.


Confusing
May 12, 2022
Previous review

Confusing. Not your fault. I don't know tires and supply is short.

Date of experience: May 12, 2022
Pennsylvania
1 review
0 helpful votes
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Great experience
May 19, 2022

Great and easy to order shipped right to my door step and was the best price along with the warranty

Date of experience: May 19, 2022
Texas
1 review
0 helpful votes
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Great customer service
May 19, 2022

Thank you for mounting. As well as following the mishap with shipping.

Date of experience: May 19, 2022
Massachusetts
1 review
0 helpful votes
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Tire Rack gave me what I ordered, but the delivery from Fed Ex was the worst experience I have ever had. If I had the room to show you the tracking of my tires and what happened when the delivery truck was actually at my door without my tires in the Fed Ex truck, you would be flabergasted at the incompetence of the coordination of delivery from this company.

Date of experience: May 19, 2022
Virginia
1 review
0 helpful votes
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Tire
May 19, 2022
Updated review

This is the best place to buy tires! Easy, fast and precise.

Date of experience: May 19, 2022

Problem solver!
September 15, 2021
Previous review

Best place to buy tires! I wont buy anywhere else.

Date of experience: September 15, 2021

Best place to buy tires!
September 7, 2021
Previous review

Best place to buy tires!

Date of experience: September 7, 2021

I will not buy tires anywhere else but here at Tire...
April 5, 2021
Previous review

I will not buy tires anywhere else but here at Tire Rack. That says it all!

Date of experience: April 5, 2021
Ohio
1 review
0 helpful votes
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No pain
May 19, 2022

1st time buying this way, loved it. Follow right tire at the right price. No one trying to upsail me, Or Tell me that they only have the tire I need at the most expensive price.

Date of experience: May 19, 2022
Oregon
1 review
0 helpful votes
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Best place to order tires
May 19, 2022

Price beat all others. Grate deals mostly on time had to wait longer than expected do to tires getting mailed in pairs

Date of experience: May 18, 2022
Florida
1 review
0 helpful votes
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Great service
May 19, 2022

Great advertisement to help me make my selection of tire to choose from

Date of experience: May 18, 2022
California
1 review
0 helpful votes
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Please Jonas De Wilkins ext. 4828 Credit for this sale. Y left work He was very helpful in deciding on this purchase. I had to wait the credit card to purchase these tires from him. By the time I had it he had already left wok for the day.
Thank you Jonas!

Date of experience: May 18, 2022