Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TireRack

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
grey stargrey stargrey stargrey stargrey star

TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,251
value
28,686
shipping
28,650
quality
29,210
This company responds to reviews on average within 1 day

Instant Feedback

528,430 reviews

We monitor reviews for authenticity

Virginia
3 reviews
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Share Review
Report Review

Excellent tire selection
July 2, 2022

I love tire rack, huge selection. It was the only place i could find the tire size i needed in stock.

Date of experience: July 2, 2022
California
1 review
0 helpful votes
Follow Earl Z.
Unfollow Earl Z.
Share Review
Report Review

Easily purchased and installed!
July 2, 2022

Great selection of tires with helpful reviews to make an informed decision.
Very happy with my choice!

Date of experience: July 2, 2022
Nebraska
1 review
0 helpful votes
Follow Kevin Q.
Unfollow Kevin Q.
Share Review
Report Review

Well pleased
July 2, 2022

Very easy to order and shipping was right on time. These days service is a huge plus in my book.

Date of experience: July 2, 2022
Washington
1 review
0 helpful votes
Follow Frank K.
Unfollow Frank K.
Share Review
Report Review

Bummed out! All 4 of my rims got scraped up. I would like to file a claim to get these fixed?

Date of experience: July 2, 2022
Rhode Island
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

Easy, fast and reasonable!
July 2, 2022
Updated review

Easy to shop site. Appreciate the reviews and recommendations to help select the right tire for me

Date of experience: July 2, 2022

Awesome reviews to find the right tire!
October 24, 2021
Previous review

Easy to shop, see reviews and great pricing. I might try mobile install next time. Seems like a great service

Date of experience: October 24, 2021
Alabama
1 review
0 helpful votes
Follow Christopher U.
Unfollow Christopher U.
Share Review
Report Review

Quick and Easy
July 2, 2022
Updated review

Ordering was easy and the tires were delivered on time and exactly what I ordered.

Date of experience: July 2, 2022

So far so good
June 26, 2022
Previous review

So far so good

Date of experience: June 26, 2022
Tennessee
1 review
0 helpful votes
Follow Kenneth Z.
Unfollow Kenneth Z.
Share Review
Report Review

Easy to find the right tires. Easy to purchase. Easy to get delivered. The whole process…easy. In this day and age where so much seem so difficult, having a few key partners (such as Tire Rack) that can be relied upon to do a quality job at a fair price is a blessing.

Date of experience: July 2, 2022
Illinois
1 review
0 helpful votes
Follow Aleksandar U.
Unfollow Aleksandar U.
Share Review
Report Review

Professional driver
July 2, 2022

Great, easy, fast, quality is great, service is professional

Date of experience: July 2, 2022
Maryland
1 review
0 helpful votes
Follow william Q.
Unfollow william Q.
Share Review
Report Review

StillBill
July 2, 2022
Updated review

Return customer, multiple orders over many years. Go to company for tire purchases for all my vehicles. Will use again.

Date of experience: July 2, 2022

Return customer
September 30, 2019
Previous review

Return customer. Great shopping experience, good customer service, competent sales persons, quick delivery, excellant pricing.

Date of experience: September 30, 2019
North Carolina
1 review
0 helpful votes
Follow Carl K.
Unfollow Carl K.
Share Review
Report Review

Get what you pay for …
July 2, 2022

Get what you pay for. Kind of expensive compared to buying locally..

Date of experience: July 2, 2022
Louisiana
1 review
0 helpful votes
Follow Cameron D.
Unfollow Cameron D.
Share Review
Report Review

Has what others did not!
July 2, 2022

Easy buying experience! Simple and they even called me to make sure I had the right tire.

Date of experience: July 2, 2022
Michigan
1 review
0 helpful votes
Follow COLBY P.
Unfollow COLBY P.
Share Review
Report Review

Wow!
July 2, 2022

Very easy to use and tucker was quick to help. The steps to place a big order as in wheels and tires were very easy.

Date of experience: July 2, 2022
Virginia
2 reviews
0 helpful votes
Follow Lawrence X.
Unfollow Lawrence X.
Share Review
Report Review

Impressed with the packaging.
July 2, 2022

First time order with TireRack.
The wheels and tires arrived in good shape. Lug nuts and center caps were well protected.

Date of experience: July 2, 2022
Washington
1 review
0 helpful votes
Follow RAJEEV O.
Unfollow RAJEEV O.
Share Review
Report Review

Good Web Site Product Layout. Easy to Order & Ship to Installer of your choice. Ordering & Delivery Texts/Emails are prompt & convenient

Date of experience: July 2, 2022
Colorado
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Excellent tires, prices, and customer service. Have been a long time customer and appreciate your service, quality, and customer care.

Date of experience: July 2, 2022

Excellent
November 23, 2020
Previous review

Excellent

Date of experience: November 22, 2020
New Jersey
1 review
0 helpful votes
Follow Don U.
Unfollow Don U.
Share Review
Report Review

Chevy Silverado Tires
July 2, 2022

A flawless shopping experience! Very user-friendly and customer focused.

Date of experience: July 2, 2022
Florida
1 review
0 helpful votes
Follow Matthew R.
Unfollow Matthew R.
Share Review
Report Review

The in-depth testing on each tire is incredibly helpful. Real testing and reviews just cannot be beaten.

Date of experience: July 2, 2022
Texas
1 review
0 helpful votes
Follow Efren K.
Unfollow Efren K.
Share Review
Report Review

Completely satisfied
July 2, 2022

Easy to navigate the site with clarity on all services provided.

Date of experience: July 2, 2022
New York
1 review
0 helpful votes
Follow Juanita F.
Unfollow Juanita F.
Share Review
Report Review

Excellent
July 2, 2022

The website is easy to use. I was kept up to date regarding the delivery. My tires were delivered to my mechanics shop.

Date of experience: July 2, 2022
California
2 reviews
0 helpful votes
Follow Regan W.
Unfollow Regan W.
Share Review
Report Review

Perfect…..
July 2, 2022

Website is clear and accurate. Quality looks great and Tire Rack isn't just interested selling Tires and once the sale is done they simply move on. They provided every option I needed.
Thank You

Date of experience: July 1, 2022