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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,249
value
28,669
shipping
28,633
quality
29,193
This company responds to reviews on average within 1 day

Instant Feedback

528,197 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Excelent service
July 13, 2022

Very good, easy web site search and tire quality, thanks

Date of experience: July 13, 2022
Massachusetts
1 review
0 helpful votes
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Great experience
July 13, 2022
Updated review

Easy ordering and fast delivery. Thanks. Very easy and professional. Was very satisfied with purchase and time they took to get here.

Date of experience: July 13, 2022

Great experience
September 25, 2021
Previous review

Great price, free shipping. Very knowledgeable. Workers very experienced.

Date of experience: September 25, 2021
Ohio
1 review
0 helpful votes
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Another Great Purchase Experience
July 13, 2022
Updated review

Great experience with tire purchase for my Nissan Pathfinder. Tire Rack had great pricing on the tires (with rebates) and order was delivered to my local Discount Tire early. Great installation experience as well. Overall very satisfied and will order from Tire Rack again in the future.

Date of experience: July 13, 2022

Overall good experience
July 7, 2022
Previous review

Overall good experience. Some limits in selection versus other outlets but no major compaints

Date of experience: July 7, 2022
Pennsylvania
1 review
0 helpful votes
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Great experience
July 13, 2022

Lee was great! Answered all my questions and got me the tires I really wanted.

Date of experience: July 13, 2022
Delaware
2 reviews
0 helpful votes
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Went very smooth and quick delivery to a certified installer

Date of experience: July 13, 2022
Texas
1 review
0 helpful votes
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Always great service from TireRack
July 13, 2022
Updated review

You have provided tires for the S-2000 for about twelve years now. Always been happy with availability and fast shipping.

Date of experience: July 13, 2022

Happy customer - Santa Fe, TX
May 31, 2022
Previous review

Ordering is as easy as it gets. I kind of knew what I was looking for so that helped reduce the vast choices Tirerack provides you with

Date of experience: May 31, 2022
New York
1 review
0 helpful votes
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Excellent experience; provided ratings (specifically, comfort ratings) that helped me select the proper tires.

Date of experience: July 13, 2022
Louisiana
1 review
0 helpful votes
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Fast
July 13, 2022

Simple and fast. Very friendly and helpful. Great service

Date of experience: July 13, 2022
California
1 review
0 helpful votes
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Quick service as always
July 13, 2022

Excellent service. Got what I ordered on time and no hassle.

Date of experience: July 12, 2022
Florida
1 review
0 helpful votes
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Michelin Cross Climate 2
July 13, 2022

Although the tires I purchased are virtually the same size as the ones I'm replacing they do not appear as a recommended option or as even an optional pick. The replacement tires are Section width-. 4 wider, Tread width-. 5 wider, Diameter-. 3 wider and 9 revolutions per mile more. Close enough for government work and verified by Tire Rack personnel.

Date of experience: July 12, 2022
California
1 review
0 helpful votes
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Fast delivery great product
July 13, 2022
Updated review

This survey is to long and redundant questions. I would cancel my survey but it has control over my Phone

Date of experience: July 12, 2022

Good pricing
July 13, 2022
Previous review

Good pricing

Date of experience: July 12, 2022
Illinois
1 review
0 helpful votes
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Taking care of business
July 13, 2022

Website was great in deciding which tires to get was smooth once you figure your price range

Date of experience: July 12, 2022
Idaho
1 review
0 helpful votes
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Love Tire Rack
July 12, 2022
Updated review

Love tire rack! I have ordered a lot of tire packages fr

Date of experience: July 12, 2022

Love Tirerack
December 23, 2020
Previous review

I love Tirerack. I buy all of my tires there. I love their reviews and rely on them when purchasing a new brand of tires for the 1st time

Date of experience: December 23, 2020
Pennsylvania
3 reviews
0 helpful votes
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I love tirerack..
July 12, 2022

I love tirerack. Prices, and their inventory and I been dealing with tirerack ever since the 90's and the staff is so professional

Date of experience: July 12, 2022
Louisiana
5 reviews
0 helpful votes
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Great service
July 12, 2022
Updated review

Easy to find what I needed. Yesterday I ordered the wrong size and I was able to cancel that order quickly and effortlessly. Great company!

Date of experience: July 12, 2022

Easy to find what I need and always have good choices
July 12, 2022
Previous review

Easy to find what I need and always have good choices

Date of experience: July 11, 2022
Oregon
1 review
0 helpful votes
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Great experience
July 12, 2022

Great people. After I ordered my tires I was contacted to make sure that the tires I ordered were correct for my vehicle. After that 2 days later my tires showed up. I'll be using them from now on.

Date of experience: July 12, 2022
New York
1 review
0 helpful votes
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Excellent service
July 12, 2022

Helpful and very easy! Customer service on the phone was pleasant as well

Date of experience: July 12, 2022
North Carolina
2 reviews
0 helpful votes
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Third time customer
July 12, 2022

Best selection, best stock, home installation of tires. Hard to beat.

Date of experience: July 12, 2022
North Dakota
1 review
0 helpful votes
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Quick and easy
July 12, 2022

It was a smooth process and quick delivery. Very satisfied!

Date of experience: July 12, 2022
Connecticut
1 review
0 helpful votes
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Que bueno
July 12, 2022

Efficient. Your independent, detailed reviews are critical.

Date of experience: July 12, 2022