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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,250
value
28,680
shipping
28,644
quality
29,204
This company responds to reviews on average within 1 day

Instant Feedback

528,365 reviews

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
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Tire Rack online ordering
July 31, 2022

It was extremely easy to order and the item was available!

Date of experience: July 30, 2022
California
1 review
0 helpful votes
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90% great!
July 31, 2022

The 10% lacking was with carrier delivery i. E., they left all 4 tires in front of my garage door and not porch. There was no notification until Tire Rack sent it to me, which is AFTER, the driver confirms electronically, tire rack receives it and updates status. In that time they could have easily been taken.
I subscribe to a neighborhood app that allows all neighbors to share issues, etc. The most popular to date are stolen packages, like mine.

Date of experience: July 30, 2022
Texas
2 reviews
0 helpful votes
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Quality with savings
July 31, 2022

Nice looking and good quality tires at a fair price. Delivered as promised.

Date of experience: July 30, 2022
South Carolina
1 review
0 helpful votes
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Best price I could find, now we'll see how the rest of the experience goes.

Date of experience: July 30, 2022
California
1 review
0 helpful votes
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If UPS hadn't screwed up, all would have been 100%
July 31, 2022
Updated review

All was OK, as I said above, all worked out fine. Now I'm getting upset as there is a 50 character limit. ALSO, I DI NOT LIKE the way this program ends ware it forces you to allow my comments to be published.

Date of experience: July 30, 2022

Have a nice day!
July 21, 2022
Previous review

Have a nice day! L

Date of experience: July 21, 2022

Website is easy to use
August 2, 2021
Previous review

Website is easy to use.

Date of experience: August 2, 2021
Ohio
1 review
0 helpful votes
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Very good so far! I guess I need to add more words.

Date of experience: July 30, 2022
Illinois
1 review
0 helpful votes
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Great Tires!
July 31, 2022

Ok so far. Reviews were helpful. The tires are not on yet but will be soon.

Date of experience: July 30, 2022
New Jersey
1 review
0 helpful votes
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It was great no problem and ordered the tires i need

Date of experience: July 30, 2022
Georgia
1 review
0 helpful votes
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Tires
July 30, 2022

Love that they come to my house to install and remove my old tires

Date of experience: July 30, 2022
Oregon
1 review
0 helpful votes
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Great $$$ and shipping
July 30, 2022

Worked great! First order from TR. Very well packaged. Arrived on time.

Date of experience: July 30, 2022
New York
1 review
0 helpful votes
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Wheels
July 30, 2022

Fast and easy shopping great information to help with your purchase

Date of experience: July 30, 2022
Illinois
1 review
0 helpful votes
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It was easy to navigate the web site and compare tires. I would love to see comparison pricing against competitors which would be a great feature for consumers. But the overall process from comparing to shipping to receiving at the installer of my choice was easy and no issues.

Date of experience: July 30, 2022
California
1 review
0 helpful votes
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Toyo Tires
July 30, 2022

Great website easy to get around and self explanatory

Date of experience: July 30, 2022
California
1 review
0 helpful votes
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Simple and well organized
July 30, 2022

Good information and excellent pricing. Well organized shipping Happy to use this again.

Date of experience: July 30, 2022
Arizona
2 reviews
0 helpful votes
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Smooth
July 30, 2022

Slick. Smooth. Easy to use. Was able to locate the exact tire I needed.

Date of experience: July 30, 2022
Florida
1 review
0 helpful votes
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Spare tire
July 30, 2022
Updated review

Order was received in 24 hours. Manny's tire shop mounted and balanced the tire and put it in my vehicle as a spare in less than 15 minutes.

Date of experience: July 30, 2022

Always have the tires I need
June 25, 2020
Previous review

Always have the tires I need.

Date of experience: June 25, 2020
Maryland
1 review
0 helpful votes
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Wayne W
July 30, 2022

Very user friendly! Quick and simple! Delivered on time, packaged nice, everything included for the wheels to go on at no extra cost!

Date of experience: July 30, 2022
Kentucky
1 review
0 helpful votes
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Great experience!
July 30, 2022

The tire rack experience was much better than dealing with my local tire shops and they provided excellent guidance. I ended up getting much better tires for my Range Rover due to tire racks guidance.

Date of experience: July 30, 2022
Illinois
1 review
0 helpful votes
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Review
July 30, 2022

Quick and easy!
Polite service representative.
Busy store but was able to meet expectations and do the install quickly.

Date of experience: July 30, 2022
Florida
1 review
0 helpful votes
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Easy does it
July 30, 2022

I got a quality tire that fits my needs, a well informed decision.

Date of experience: July 30, 2022