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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,852
shipping
28,816
quality
29,376
This company responds to reviews on average within 1 day

Instant Feedback

531,183 reviews

We monitor reviews for authenticity

Rhode Island
1 review
0 helpful votes
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Easy Shopping at Tire Rack
September 13, 2022

I've purchased tires from Tire Rack several times now. Selection has always been easy, and local pick-up saves time and money. Thank you.

Date of experience: September 13, 2022
New York
1 review
0 helpful votes
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Good service poor tire
September 13, 2022
Updated review

Laptop windows 10 site very good, Smart phone site not useful for research or comparisons

Date of experience: September 13, 2022

Laptop windows 10 great, smart phone safari or smart...
September 9, 2022
Previous review

Laptop windows 10 great, smart phone safari or smart phone chome not good for comparison shopping based on specifications

Date of experience: September 9, 2022
Florida
1 review
0 helpful votes
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Great Deal!
September 13, 2022

Easy to do this service. Pep boys was great to deal with!

Date of experience: September 13, 2022
Florida
1 review
0 helpful votes
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What a Great Way to Purchase Tires!
September 13, 2022

My auto mechanic gave me the Tire Rack link and told me to order my own tires and have them delivered directly to the shop. This was a new experience, but I did it. And I will say, I will likely never do it any other way! This was a great experience and I believe I saved LOTS of money! Thank you!

Date of experience: September 13, 2022
New Jersey
1 review
0 helpful votes
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Excellent Experience!
September 13, 2022

Austin was very helpful in deciding which tires to purchase.

Date of experience: September 13, 2022
Virginia
1 review
0 helpful votes
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Bridgestone
September 13, 2022

User friendly, fast shipping, overall great to work for.

Date of experience: September 13, 2022
Pennsylvania
2 reviews
0 helpful votes
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Tire Rack comes thru again.
September 13, 2022
Updated review

Easy form to do on line. Thanks for the free shipping.

Date of experience: September 13, 2022

The customer comments were very important
May 17, 2021
Previous review

The customer comments were very important. Thanks!

Date of experience: May 17, 2021
Maryland
1 review
0 helpful votes
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The ordering process was a very easy to use straightforward process.

Date of experience: September 13, 2022
Ohio
1 review
0 helpful votes
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Convenient
September 13, 2022

Convenient. Mobile installer was great at explaining what he was doing on each step and getting my ok and input

Date of experience: September 13, 2022
Connecticut
3 reviews
0 helpful votes
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Snow tires
September 13, 2022

Experience was good. Pretty easy way to buy rims and tires.

Date of experience: September 12, 2022
Kentucky
1 review
0 helpful votes
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Always fast and easy. Have ordered for several cars over the past few years.

Date of experience: September 12, 2022

So far so good
January 5, 2020
Previous review

So far so good

Date of experience: January 5, 2020
Illinois
1 review
0 helpful votes
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Bridgestone Revo 3
September 13, 2022

Easy as always. Great price, fast shipping. Need 50 characters.

Date of experience: September 12, 2022
Illinois
1 review
0 helpful votes
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Wayne was helpful!
September 12, 2022

Easy as pie. Wayne was very helpful in choosing the right product for my needs.

Date of experience: September 12, 2022
Puerto Rico
1 review
0 helpful votes
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Tire
September 12, 2022

Very good experience and fast shipping. Many options

Date of experience: September 12, 2022
Michigan
1 review
0 helpful votes
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A great online shopping experience!
September 12, 2022

I really like the way the tire/wheel packages are sold. TireRack makes it easy to choose a winter package that will work for your vehicle while showing you the various options available.

Date of experience: September 12, 2022
Virginia
3 reviews
0 helpful votes
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Smooth transaction
September 12, 2022
Updated review

Information about mobile installation was a bit confusing. Worked out OK. Tires arrived in the promised schedule, and the installer worked quickly and efficiently. Of course, I have not yet had a chance to road test.

Date of experience: September 12, 2022

Information about mobile installation was confusing
October 6, 2022
Previous review

Information about mobile installation was confusing.

Date of experience: September 6, 2022
Nevada
1 review
0 helpful votes
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Tire age
October 12, 2022
Updated review

Don't much care for rebates, rather see bottom line price nor do I think much of getting tires that are a year old. I would expect fresh tires

Date of experience: September 12, 2022

Don't much care for rebates, rather see bottom line...
September 6, 2022
Previous review

Don't much care for rebates, rather see bottom line price

Date of experience: September 6, 2022
Iowa
2 reviews
0 helpful votes
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OUTSTANDING!
September 12, 2022

QUICK... EASY to navigate... GREAT price! These are my 4th set of tires from Tires Plus and as always VERY SATISFIED... Thank You.

Date of experience: September 12, 2022
California
1 review
0 helpful votes
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Great site navigation. Clean interface with all pertinent information available.

Date of experience: September 12, 2022
New Hampshire
1 review
0 helpful votes
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Easy to order
September 12, 2022

The website was well organized and it was easy to order.

Date of experience: September 12, 2022