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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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I've purchased tires from Tire Rack several times now. Selection has always been easy, and local pick-up saves time and money. Thank you.
Laptop windows 10 site very good, Smart phone site not useful for research or comparisons
Laptop windows 10 great, smart phone safari or smart phone chome not good for comparison shopping based on specifications
My auto mechanic gave me the Tire Rack link and told me to order my own tires and have them delivered directly to the shop. This was a new experience, but I did it. And I will say, I will likely never do it any other way! This was a great experience and I believe I saved LOTS of money! Thank you!
Austin was very helpful in deciding which tires to purchase.
Easy form to do on line. Thanks for the free shipping.
The customer comments were very important. Thanks!
The ordering process was a very easy to use straightforward process.
Convenient. Mobile installer was great at explaining what he was doing on each step and getting my ok and input
Experience was good. Pretty easy way to buy rims and tires.
Always fast and easy. Have ordered for several cars over the past few years.
Easy as pie. Wayne was very helpful in choosing the right product for my needs.
I really like the way the tire/wheel packages are sold. TireRack makes it easy to choose a winter package that will work for your vehicle while showing you the various options available.
Information about mobile installation was a bit confusing. Worked out OK. Tires arrived in the promised schedule, and the installer worked quickly and efficiently. Of course, I have not yet had a chance to road test.
Information about mobile installation was confusing.
Don't much care for rebates, rather see bottom line price nor do I think much of getting tires that are a year old. I would expect fresh tires
Don't much care for rebates, rather see bottom line price
QUICK... EASY to navigate... GREAT price! These are my 4th set of tires from Tires Plus and as always VERY SATISFIED... Thank You.
Great site navigation. Clean interface with all pertinent information available.
The website was well organized and it was easy to order.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.

