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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
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Excellent customer support. Thank you Albert! Shipping was fast. All of my questions were answered very quickly. Response time, excellent! Highly recommended.
The website is very easy to navigate...
Good experience once the web page and ordering was working
Easy, with several tire brands to choose from. User friendly website!
I purchased new 4 new tires and wheels for my wife's WRX. When it all arrived it looked great. Then because I was in a rush I ran the first lug nut on with my impact gun only to realize I stripped the stud because tire rack sent me coarse thread lug nuts instead of fine. Contacted Tire Rack and they could only send me replacement lugs in a few days. So I got replacement lugs from Discount Tire and Tire Rack refunded. Now on to TPMS which I purchased 4 new ones. They were never installed by Tire Rack, of course, I only learned this after multiple trips to repair places. I first went to Discount Tire who told me they couldn't find the sensor with their reader. Tire Rack tells me oh you have to go to your dealer. So then I go to the dealer they can't find them either. Now Tire Rack will send me the sensors. I take them to discount and get them installed. Glad discount tire took care of us the incompetence at Tire Rack ensures I will never purchase wheels or tires from them again.
This was my first ever visit to TireRack.com and it was so quick and easy!
Awesome experience on the website from 'decision guidance' through live chatting through placing the order. Beautiful!
This is my 2nd time in less than a year ordering from TireRack and the experience was great. So easy, so effortless. In 5 min, I had ordered the tires I needed and received confirmation. They were delivered the next day to my vendor. Can't get any easier. Thank you!
Painless tire shopping and fast delivery. Was very pleased by the service offered.
Easy to order. Took several tries in the checkout. On the site. Quick delivery and so far happy w my order. Overall positive experience. Would use tirerack again
Fast, easy and painless. This is a replacement for a tire that cannot be repaired.
I love Tire Rack. You can find information and reviews that help you make get the right tire for your situation.
I love that Tire Rack does the research so I can choose the tire characteristics most important to me.
First time ordering from your site! Fantastic! Could not have been easier!
I've purchased tires from Tire Rack several times now. Selection has always been easy, and local pick-up saves time and money. Thank you.
Laptop windows 10 site very good, Smart phone site not useful for research or comparisons
Laptop windows 10 great, smart phone safari or smart phone chome not good for comparison shopping based on specifications
My auto mechanic gave me the Tire Rack link and told me to order my own tires and have them delivered directly to the shop. This was a new experience, but I did it. And I will say, I will likely never do it any other way! This was a great experience and I believe I saved LOTS of money! Thank you!
Austin was very helpful in deciding which tires to purchase.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.


Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.