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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.


tirerack.com
Founded in 1979
South Bend, IN, United States
How would you rate TireRack?
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TireRack Reviews Summary

Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.

This summary is generated by AI, based on text from customer reviews

service
3,248
value
28,825
shipping
28,789
quality
29,349
This company responds to reviews on average within 1 day

Instant Feedback

530,824 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Very fast
September 14, 2022

Easy to order, very fast delivery and good website

Date of experience: September 13, 2022
Florida
1 review
0 helpful votes
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Fantastic Experience!
September 13, 2022
Updated review

Excellent customer support. Thank you Albert! Shipping was fast. All of my questions were answered very quickly. Response time, excellent! Highly recommended.

Date of experience: September 13, 2022

The website is very easy to navigate...
September 13, 2022
Previous review

The website is very easy to navigate...

Date of experience: September 13, 2022
District of Columbia
1 review
0 helpful votes
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Painless
September 13, 2022

Absolutely no issues in placing my order and receiving confirmation.

Date of experience: September 13, 2022
California
1 review
0 helpful votes
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Overall order experience
September 13, 2022

Good experience once the web page and ordering was working

Date of experience: September 13, 2022
Virginia
1 review
0 helpful votes
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14 inch tires for a '91 Prelude.
September 13, 2022

Easy, with several tire brands to choose from. User friendly website!

Date of experience: September 13, 2022
Arizona
1 review
0 helpful votes
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First and Last Time I will use Tire Rack
October 13, 2022

I purchased new 4 new tires and wheels for my wife's WRX. When it all arrived it looked great. Then because I was in a rush I ran the first lug nut on with my impact gun only to realize I stripped the stud because tire rack sent me coarse thread lug nuts instead of fine. Contacted Tire Rack and they could only send me replacement lugs in a few days. So I got replacement lugs from Discount Tire and Tire Rack refunded. Now on to TPMS which I purchased 4 new ones. They were never installed by Tire Rack, of course, I only learned this after multiple trips to repair places. I first went to Discount Tire who told me they couldn't find the sensor with their reader. Tire Rack tells me oh you have to go to your dealer. So then I go to the dealer they can't find them either. Now Tire Rack will send me the sensors. I take them to discount and get them installed. Glad discount tire took care of us the incompetence at Tire Rack ensures I will never purchase wheels or tires from them again.

Date of experience: September 13, 2022
Albert K. — TireRack Rep
over a year old

Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

Illinois
1 review
0 helpful votes
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Great site to compare tires
September 13, 2022

Good pricing and quick delivery. Site was easy to use

Date of experience: September 13, 2022
South Carolina
1 review
0 helpful votes
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Amazing Service!
September 13, 2022

This was my first ever visit to TireRack.com and it was so quick and easy!

Date of experience: September 13, 2022
New Jersey
1 review
0 helpful votes
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Awesome experience on the website from 'decision guidance' through live chatting through placing the order. Beautiful!

Date of experience: September 13, 2022
Maryland
1 review
0 helpful votes
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Tires When You Need Them
September 13, 2022
Updated review

This is my 2nd time in less than a year ordering from TireRack and the experience was great. So easy, so effortless. In 5 min, I had ordered the tires I needed and received confirmation. They were delivered the next day to my vendor. Can't get any easier. Thank you!

Date of experience: September 13, 2022

Fast
December 17, 2020
Previous review

Quick and easy!

Date of experience: December 17, 2020

Quick and easy!
December 10, 2020
Previous review

Quick and easy!

Date of experience: December 9, 2020
Virginia
1 review
0 helpful votes
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Great way to shop for tires
September 13, 2022

Painless tire shopping and fast delivery. Was very pleased by the service offered.

Date of experience: September 13, 2022
Texas
2 reviews
0 helpful votes
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Quick delivery
September 13, 2022

Easy to order. Took several tries in the checkout. On the site. Quick delivery and so far happy w my order. Overall positive experience. Would use tirerack again

Date of experience: September 13, 2022
Georgia
1 review
0 helpful votes
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Great Service!
September 13, 2022

Fast, easy and painless. This is a replacement for a tire that cannot be repaired.

Date of experience: September 13, 2022
Oklahoma
1 review
0 helpful votes
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Delivery was delayed a day because of fed ex
September 13, 2022
Updated review

I love Tire Rack. You can find information and reviews that help you make get the right tire for your situation.

Date of experience: September 13, 2022

I love that Tire Rack does the research so I can choose...
March 19, 2021
Previous review

I love that Tire Rack does the research so I can choose the tire characteristics most important to me.

Date of experience: March 18, 2021
Pennsylvania
1 review
0 helpful votes
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Tony Ranalli
September 13, 2022

First time ordering from your site! Fantastic! Could not have been easier!

Date of experience: September 13, 2022
Rhode Island
1 review
0 helpful votes
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Easy Shopping at Tire Rack
September 13, 2022

I've purchased tires from Tire Rack several times now. Selection has always been easy, and local pick-up saves time and money. Thank you.

Date of experience: September 13, 2022
New York
1 review
0 helpful votes
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Good service poor tire
September 13, 2022
Updated review

Laptop windows 10 site very good, Smart phone site not useful for research or comparisons

Date of experience: September 13, 2022

Laptop windows 10 great, smart phone safari or smart...
September 9, 2022
Previous review

Laptop windows 10 great, smart phone safari or smart phone chome not good for comparison shopping based on specifications

Date of experience: September 9, 2022
Florida
1 review
0 helpful votes
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Great Deal!
September 13, 2022

Easy to do this service. Pep boys was great to deal with!

Date of experience: September 13, 2022
Florida
1 review
0 helpful votes
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What a Great Way to Purchase Tires!
September 13, 2022

My auto mechanic gave me the Tire Rack link and told me to order my own tires and have them delivered directly to the shop. This was a new experience, but I did it. And I will say, I will likely never do it any other way! This was a great experience and I believe I saved LOTS of money! Thank you!

Date of experience: September 13, 2022
New Jersey
1 review
0 helpful votes
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Excellent Experience!
September 13, 2022

Austin was very helpful in deciding which tires to purchase.

Date of experience: September 13, 2022